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4.3 out of 5

"The Grand Hotel was gorgeous and extremely clean. The staff was friendly and very professional. We loved our stay and will definitely stay again. It w ... " More

By a verified traveler on Sat 23 Jun 2018

Hotel Description

3.5-star hotel near Pensacola Civic Center

Heart of Pensacola

At this Downtown hotel, you'll be steps from Pensacola Civic Center and within a 15-minute walk of Saenger Theatre. The Old Quina House Museum and Pensacola Opera Center are also within half a mile (1 km).

Free shuttle, parking

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Enjoy the 24-hour fitness center and perks like free self parking.

Free Internet, cable TV

Featuring conveniences like refrigerators and coffee/tea makers, the 210 guestrooms offer free WiFi and free wired Internet, as well as TVs with cable channels. Other amenities include room service, free weekday newspapers, and hair dryers.

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$87* Per night/room Dec 15 - Dec 16

Deluxe, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Pensacola Grand Hotel ratings based on 89 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Pensacola Grand Hotel

Everyone (48) Couples (7) Family (13)
3 out of 5
Property is need of renovation rooms show heavy wear and are out dated. I stayed here five years no changes since then. Two stars at the best.

Posted by on Dec 7, 2019

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5 out of 5
Love the great room and view. Staff was friendly and helpful.

Posted by on Dec 3, 2019

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5 out of 5
Loved the old depot & the trains running beside the property!

Posted by on Nov 30, 2019

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5 out of 5
Firstly, we got a room at The Grand due to its proximity to the Bay Center for a concert. What I did not realize is just how close we were. Like a one minute walk across the street close! My wife was so happy with this. The foyer with a full grand Piano and a big open space, restaurant and bar on the premises really made it a nice stay for us. We ordered room service and it arrived on time, the servings ample, the food fresh and hot. The room was clean, the bed comfortable. We really enjoyed this hotel.

Posted by on Nov 16, 2019

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5 out of 5

Posted by on Nov 13, 2019

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5 out of 5
The staff was so friendly and the hotel is really cool.

Posted by on Nov 7, 2019

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4 out of 5

Posted by on Oct 28, 2019

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2 out of 5
Everyone is very friendly, but the hotel is has some issues. When we checked in the keys the front desk gave us didn't work. We waited for maintenance to come fix the lick and ended up on another room. The 2nd room they put us in had no AC. My wife and I were her for a wedding and getting ready in a 78 degree room sucked. When we got back , we changed rooms again. This room was nices except the laundry or kitchen is right above us. Waking up to carts rolling across the floor is not very nice

Posted by on Oct 26, 2019

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4 out of 5

Posted by on Oct 20, 2019

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5 out of 5
The building was beautiful and the staff was very friendly

Posted by on Oct 12, 2019

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Property Features

Pensacola Grand Hotel offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. A library, a vending machine, and coffee/tea in a common area are also featured at the business-friendly Pensacola Grand Hotel. A roundtrip airport shuttle is free (available on request). Free self parking is available. This 3.5-star Pensacola hotel is smoke free.

  • 210 guestrooms or units
  • 15 levels
  • Built in 1984
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Library
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Water dispenser

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Pensacola, FL (PNS-Pensacola Intl.) (9 km / 5.6 mi)
  • Train station: Pensacola Station (9.3 km / 5.8 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

Pensacola Grand Hotel offers 210 air-conditioned accommodations with safes and coffee/tea makers. Cable television is provided. Bathrooms include complimentary toiletries and hair dryers. This Pensacola hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6 AM to 11 AM.

1912 The Restaurant - This restaurant serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Guests under 18 years old are not allowed in the fitness facility.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation.

Airport shuttle service is available on request from 6:00 AM to 10:00 PM. Fees may apply. Contact the property in advance to get details.

Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Airport shuttle service is offered on request from 6:00 AM to 10:00 PM. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10 per night.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No cribs (infant beds) available
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 7.00 and USD 14.00 per person (approximately)
  • Rollaway bed fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crowne Plaza Hotel Pensacola Grand
  • Crowne Plaza Pensacola Grand
  • Crowne Plaza Pensacola
  • Pensacola Crowne Plaza
  • Pensacola Grand
  • Pensacola Grand Hotel Hotel
  • Pensacola Grand Hotel Pensacola
  • Pensacola Grand Hotel Hotel Pensacola

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.