2/10 Terrible
Laurel
Traveled with family and small children, Traveled with pets, Traveled with family
Feb 8, 2024
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
As much as we really liked this same hotel location 10yrs ago, it’s sadly gone as far down as anything I’ve ever seen. I don’t have enough words to describe the filthy hallways and stairs, broken ice machines, back door of the main lobby building was zip-tied to stay open 24/7..which is a big safety risk, just so so bad. We did stay in the older building at this location so if you absolutely have to stay here, ask for the newer building next to it, which we stayed in 10yrs ago for a month waiting for our house in Cary to be ready. But who kni Only positive are the 2 front desk girls MIA & MONA, I feel so bad for these poor girls, they are making $15 an hour and one of them has to do 2 overnights every week and she weighs all of about 98 pounds. With that back door open and all three entry doors having only one that locks and needs a room key to get in with, it’s risky. I’m so worried for her. I told her to find another job ASAP. Also the front desk night dude with the brown shaggy hair gaslighted me about the door not locking saying “everything is safe here in Cary, this isn’t LA or NYC”. That’s irresponsible IMO because we all know that nothing is safe in this world right now. Literally anyone can walk in that door and barge into a room or shoot into those hotel rooms. I didn’t sleep at all the 2 nights we were there. The bed was comfy though so who knows. I think that whole hotel should be torn down or sold off at this point. Not safe at all.
Laurel
Stayed 2 nights in Feb 2024