Skip to main content
Beginning of main content
4.6 out of 5

"The breakfast menu could have had more choices " More

By a verified traveler on Mon 09 Aug 2021

Enter dates to see availability

Hotel Description

Enjoy the free WiFi at this 3-star Richmond hotel

In Richmond

You'll find Bon Secours Heart Institute at Reynolds Crossing and Shops at Willow Lawn within 2 miles (3 km) of this hotel. Henrico Doctors' Hospital and University of Richmond are also within 3 miles (5 km).

Business services

This hotel features a restaurant, a gym, and a bar/lounge. Traveling on business? Take advantage of the 2 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Enjoy the seasonal outdoor pool and perks like free self parking.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$116* Per night/room Aug 28 - Aug 29

Suite, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Courtyard by Marriott Richmond West ratings based on 12 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Courtyard by Marriott Richmond West

Everyone (7) Family (1)
5 out of 5
The breakfast menu could have had more choices

Posted by on Aug 9, 2021

Was this review helpful to you?
4 out of 5
Close to everything. Very friendly staff. Clean rooms. Only complaint was scheduling through Travelocity... was offered a 10% discount with no place to put the discount code when making reservation online.

Posted by on Dec 16, 2019

Was this review helpful to you?
5 out of 5

Posted by on Dec 9, 2019

Was this review helpful to you?
4 out of 5
Employees very friendly. Convenient location to my client. Front area updated nicely. Only one elevator and one ice machine, which were on the other side of the hotel from my room.

Posted by on Aug 20, 2019

Was this review helpful to you?
5 out of 5

Posted by on Apr 25, 2019

Was this review helpful to you?
5 out of 5
The staff was very friendly and the room was very nice. I always have a pleasant experience at this establishment.

Posted by on Mar 2, 2019

Was this review helpful to you?
5 out of 5

There for World Cycling Championships

Pros: Clean and Quiet
Location: Not far from downtown. There is shopping and restaurants nearby.
Stayed at the Marriott for the World Cycling Championships. The staff was very friendly, the lobby was clean and organized. The rooms were very welcoming and kept clean each day that we were there. If I go to Richmond again it will be a place that I will be comfortale staying.

Posted by , from Ocala, FL on Sep 29, 2015

Was this review helpful to you?
4 out of 5

Good overall, but missing some details

Room was generally clean and staff very friendly. Little things mean a lot, and this hotel missed on some things that matter. AC wasn't working properly (I had to find the plug and reset the breaker). Room had 2 queen beds, but only 3 towels, and one of those towels was GREAT, while the other two were paper thin. Room needed an additional mirror to allow multiple people to get ready at same time. Bed was very comfortable.

Posted by on Jul 5, 2014

Was this review helpful to you?
4 out of 5

A quality small hotel close to the U of Richmond campus.

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
This is an attractive and quality small hotel with very good service, pleasant rooms, and close to the University of Richmond campus. The included buffet breakfast was also very good. I would recommend the hotel.

Posted by , from Rockville Centre, New York on Aug 21, 2011

Was this review helpful to you?
4 out of 5

Great hotel and very helpful getting me a ride to nascar track

Teally great service let me check in a little early and helped me arrange a ride to the track

Posted by on May 2, 2011

Was this review helpful to you?

About the Courtyard by Marriott Richmond West

Location 6400 W Broad St, Richmond, VA 23230

Property Features

Courtyard by Marriott Richmond West offers its guests a seasonal outdoor pool, a spa tub, and a fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and coworking spaces. Event space at this hotel measures 1250 square feet (113 square meters). A library, a terrace, and complimentary newspapers in the lobby are also featured at the business-friendly Courtyard by Marriott Richmond West. Free self parking is available. This 3-star Richmond hotel is smoke free.

  • 1 building
  • 145 guestrooms or units
  • 3 levels
  • 1250 sq ft of conference space
  • 113 sq m of conference space
  • Built in 1994
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Library
  • Convenience store
  • Terrace
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Internet access - wireless , Internet access in public areas - surcharge

Parking

Free long-term parking , Free self parking , Free RV, bus, truck parking

Transport

  • Train station: Richmond Staples Mill Road Station (4.3 km / 2.7 mi)
  • Parking: Free self parking, extended parking, and RV/bus/truck parking

Room Amenities

Courtyard by Marriott Richmond West offers 145 accommodations with safes and coffee/tea makers. Televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Richmond hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • Television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)
  • Travel crib

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

The Bistro - This bistro specializes in American cuisine and serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar.

Nearby Activities

A seasonal outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests will receive smart lock details.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 100.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place and guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 5 and USD 20 per person (approximately)
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Courtyard Marriott Hotel Richmond West
  • Courtyard Marriott Richmond West
  • Courtyard Richmond West
  • Marriott Courtyard Richmond West
  • Courtyard By Marriott Richmond West Hotel Richmond
  • Richmond Courtyard
  • Courtyard Marriott Richmond West Hotel
  • Courtyard by Marriott Richmond West Hotel
  • Courtyard by Marriott Richmond West Richmond
  • Courtyard by Marriott Richmond West Hotel Richmond

You should know

  • The seasonal pool will open in May and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
url importing http://travel.travelocity.com/Richmond-Hotels-Courtyard-by-Marriott-Richmond-West.h2654-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Richmond-Hotels-Courtyard-by-Marriott-Richmond-West.h2654-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://travel.travelocity.com/Richmond-Hotels-Courtyard-by-Marriott-Richmond-West.h2654-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.