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"There was an odor soon as you walking into the hotel. The room itself had water damage. There was even a Damprid behind the tv. There were also many c ... " More

By a verified traveler on Sat 19 Oct 2019

Hotel Description

Sandston guestrooms with free WiFi

Near the airport

Within 2 miles (3 km) of this Sandston hotel, you'll find Virginia Aviation Museum and White Oak Village. Broad Street and Dorey Park are also within 6 miles (10 km).

Renovated in 2017

This hotel doesn't skimp on freebies - guests receive free full breakfast, free WiFi, and free self parking. Business travelers can take advantage of the express check-out. Enjoy the 24-hour fitness center and conveniences like a 24-hour front desk and laundry facilities.

Free WiFi, LED TVs

The 100 guestrooms offer LED TVs with satellite channels, along with free WiFi and free local calls. Other amenities include hair dryers, ironing boards, and desks.

Standard Room, 1 Queen Bed, Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$63* Per night/room May 3 - May 4

Studio Suite, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Studio Suite, 1 Queen Bed, Accessible, Non Smoking (Mobility)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Studio Suite, 1 Queen Bed, Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Microtel Inn & Suites by Wyndham Richmond Airport ratings based on 37 Verified Reviews

Review Summary
2.9 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Microtel Inn & Suites by Wyndham Richmond Airport

Everyone (15) Couples (2) Business (2) Family (7)
2 out of 5
The property need alot of updating the bathrooms need to be redone we would not shower in them because of the conditions and the toilet would not flush the bathroom sink needs to be re-caulked. When we first got here and the first room we had the heat would not work.

Posted by on Dec 21, 2019

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Comment from Hotel Management

Dec 23, 2019 by RP

Thanks for your feednack,

3 out of 5
There was an odor soon as you walking into the hotel. The room itself had water damage. There was even a Damprid behind the tv. There were also many cracks in the bathroom wall. I’m not looking for a complimentary stay or anything

Posted by on Oct 19, 2019

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3 out of 5
Clean. Somewhat in disrepair. Not all lights worked. Comfortable bed and pillows. Good for the purpose.

Posted by on Aug 25, 2019

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2 out of 5
I was pleased that this establishment did offer it's guests a complimentary breakfast every morning. I was impressed with the staff's quick response to questions I needed an answer for, however I didn't like that my room had a mildew odor present. The bathroom had exposure in the overhead lighting fixtures instead of them being flushed with the ceiling surface. The finishing job of the chalking of the soap dish was poorly done. The bath tub surface looked to be damaged and instead of replacing the tub the surface that was damaged was poorly covered. The ironing board was way to small and partly burned. The A/C unit rattle inconveniently making it very hard to sleep in that room. For a three star rating this Inn didn't live up to the standards and should be reduce to a two star rating. This will prevent future guests from being exposed to that type of neglect. Recommendation would be for this hotel to watch the TV Show "Hotel Impossible" for training on how a three star Inn/Hotel should look.

Posted by on Jul 15, 2019

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1 out of 5
We booked the room through travelocity after traveling for 26 hours and stopped only to find out the hotel was overbooked and there was no room for us. Not a pleasant experience. :o(

Posted by on Jul 9, 2019

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1 out of 5
I liked the location. What i didnt like was the atmosphere and lack of cleanliness. The cable was out for more than 24 hours. The manager was intetested in satisfying the customers

Posted by on Jun 24, 2019

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Comment from Hotel Management

Jun 28, 2019 by Stephanie

I truly apologize for the satellite being out during your stay, I am furious with the company that is supposed to help us with these issues as the satellite did not get back on until late Monday morning. Please send me your e-mail address in a private message and I will send you a coupon for your next stay here at the Microtel.

3 out of 5
The property was adequate for my short stay. Ashley was wonderful at check-in.

Posted by on Jun 20, 2019

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4 out of 5

Posted by on Apr 14, 2019

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3 out of 5
Close to stores and airport. Makes no effort to upgrade facilities and clean rooms daily or provide clean towels.

Posted by on Mar 19, 2019

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Comment from Hotel Management

Mar 23, 2019 by Stephanie

Thank you so much for being our guest and providing us with this feedback about your stay here at Microtel. We will be correcting the issues that you brought to our attention. We look forward to seeing you on your next visit to Richmond.

3 out of 5

Posted by on Jan 24, 2019

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Comment from Hotel Management

Jan 25, 2019 by Stephanie

Thank you so much for being our guest and for your positive feedback about your stay here at Microtel. We look forward to seeing you on your next visit to Richmond.

About the Microtel Inn & Suites by Wyndham Richmond Airport

Location 6000 Audubon Dr, Sandston, VA 23150

Property Features

Free breakfast is available daily. WiFi is free in public spaces. A 24-hour fitness center, a vending machine, and coffee/tea in a common area are also featured at the business-friendly Microtel Inn & Suites by Wyndham Richmond Airport. Self parking is free. A complete renovation of Microtel Inn & Suites by Wyndham Richmond Airport was completed in April 2017. Smoking is allowed in designated areas at this Sandston hotel.

  • 1 building
  • 100 guestrooms or units
  • 3 levels
  • Built in 1998
  • Full breakfast (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Free self parking

Transport

  • Airport: Richmond, VA (RIC-Richmond Intl.) (3.1 km / 1.9 mi)
  • Parking: Free self parking; extended parking available for a surcharge

Room Amenities

Microtel Inn & Suites by Wyndham Richmond Airport offers 100 accommodations with hair dryers and irons/ironing boards. 32-inch LED televisions come with premium satellite channels. Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • LED television
  • Satellite channels
  • Premium channels
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free full breakfast daily from 6:30 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 4 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Noise-free guestrooms cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Noise-free guestrooms cannot be guaranteed.

  • Noise-free rooms not guaranteed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Number of children who can stay free - 3

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Extended parking fee: USD 5.00 per day
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 35.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Microtel Inn Richmond Airport
  • Microtel Inn Wyndham Hotel Richmond Airport
  • Microtel Inn Wyndham Richmond Airport
  • Wyndham Richmond Airport
  • Microtel Inn Wyndham Richmond Airport Hotel
  • Microtel Inn And Suites Richmond Airport
  • Sandston Microtel
  • Microtel Richmond Airport
  • Microtel Sandston
  • Microtel Inn & Suites Richmond Airport Hotel Sandston
  • Microtel Inn & Suites by Wyndham Richmond Airport Hotel
  • Microtel Inn & Suites by Wyndham Richmond Airport Sandston
  • Microtel Inn & Suites by Wyndham Richmond Airport Hotel Sandston

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Microtel Inn & Suites by Wyndham Richmond Airport.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.