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Microtel Inn & Suites by Wyndham Richmond Airport

2-star property
6000 Audubon Dr, Sandston, VA 1-855-201-7819
2.2 out of 5
See all 18 travelocity Reviews

"Lightbulbs out above desk area. Carpet a bit shabby in one from. Tub no stick stickers were peeling and stained. " More

By a verified traveler on Fri 14 Jul 2023

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Hotel Description

Sandston guestrooms with free WiFi

Near the airport

Within 2 miles (3 km) of this Sandston hotel, you'll find Virginia Aviation Museum and White Oak Village. Dorey Park and Broad Street are also within 6 miles (10 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free full breakfast, free WiFi, and free self parking. Business travelers can take advantage of the express check-out. Enjoy the 24-hour gym and conveniences like a 24-hour front desk and laundry facilities.

Standard Room, 1 Queen Bed, Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$56* Per night/room Oct 11 - Oct 12

Studio Suite, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Studio Suite, 1 Queen Bed, Accessible, Non Smoking (Mobility)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Studio Suite, 1 Queen Bed, Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Microtel Inn & Suites by Wyndham Richmond Airport ratings based on 18 Verified Reviews

Review Summary
2.2 out of 5 2.0 out of 5.0
Room cleanliness 2.0 out of 5.0
Service & staff 2.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Microtel Inn & Suites by Wyndham Richmond Airport

Everyone (9) Couples (2) Family (7)
1 out of 5
Run down, service was poor, building needs a lot of repair. Door into my room had been kicked in by someone prior to me staying and broken lock had never been fixed. TV did not work properly.

Posted by , from Christiansburg on Sep 19, 2023

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Comment from Hotel Management

Sep 21, 2023 by Manager

Hello Richard, We apologize for your recent stay. We are saddened to hear that you didn't enjoy yourself while with us. It is our goal to meet all our guests� expectations. We hope you will give us a chance to redeem ourselves in the future.

4 out of 5
Lightbulbs out above desk area. Carpet a bit shabby in one from. Tub no stick stickers were peeling and stained.

Posted by on Jul 14, 2023

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Comment from Hotel Management

Jul 14, 2023 by Team Microtel

Hello,We regret to learn that you weren't pleased with your stay with us, and we sincerely apologize for any inconveniences you may have encountered. We wish to have the chance to enhance your experience with us. Please revisit us.

1 out of 5
Horrible in so many ways. Next to impossible to get towels. Booked the room for 5 and get 2 towels. When asking for more they acted like it was a chore. Was even told by the evening counter person we "should just go to Wal-Mart" to get more towels. Never going back. They did nothing to compensate for this ridiculousness either. Don't stay here.

Posted by on Jun 5, 2023

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Comment from Hotel Management

Jun 6, 2023 by Manager

Hello Matthew, Thank you for your assessment of our hotel, amenities and hospitality. We are always working on improving our housekeeping standards. I assure you the linens and towels are thoroughly washed and treated with proper hygiene products after each guest has departed the property. Our goal is to provide fresh, clean and high-quality towels and linens for all guests. Im sorry if we missed the mark during your stay. Thank you again for your feedback!

1 out of 5
The strong smell of weed and the appearance was poor. I'll never stay they again!!!

Posted by on May 8, 2023

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Comment from Hotel Management

May 9, 2023 by Manager

Hello Marc, I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. Thank you for bringing to our attention the smoke odor in your room, with your feedback we can deep clean and return the freshness of our accommodations. We are sorry there was not a solution during your stay, please bring this matter to our attention in real-time so we may address it promptly for you. We hope you will give us another chance to provide you with a superior experience the next time your travels bring you back to the area.

5 out of 5
Property is great only thing is issue with cable tv didn’t work

Posted by on Feb 1, 2023

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Comment from Hotel Management

Feb 1, 2023 by Team Microtel

Thank you for taking the time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!

5 out of 5
Clean warm nice been there before

Posted by on Dec 4, 2022

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Comment from Hotel Management

Dec 6, 2022 by Manager

Hello James,On behalf of our entire staff, we thank you for choosing our hotel and appreciate what you have shared regarding our hotel. Please do come see us again.

1 out of 5
This property was horrific. I had to wait 2 hours. Switched to 3 different rooms

Posted by on Sep 12, 2022

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Comment from Hotel Management

Dec 6, 2022 by Manager

Hello Kelly,We appreciate that you've taken the time to share with us regarding our property. We hope to see you again to provide you with an exceptional level of service and hospitality.

1 out of 5
The Hotel was very dated and musty. We had the get towels and we were never given wash cloths. Housekeeping never cleaned our room. We had no cold water. The phone in our room is supposed to be switched out every 2 years. Ours was filthy and the date on it was 2007. They have continental breakfast. We came early and there wasn’t even milk for cereal.

Posted by , from EATONTOWN on Aug 9, 2022

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Comment from Hotel Management

Dec 6, 2022 by Manager

Hello Shonda, We do apologize for the issues you experienced during your stay. We are working on getting the conditions of the hotel improved. Thank you again for staying with us and we hope you let us turn your next visit around. Have a wonderful day.

2 out of 5
It's dirty and smelly. I looked for another pet friendly property but it was late when we checked in and nothing was available for 50 miles. I bought raid, lysol, and sheets.

Posted by on Jul 19, 2022

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Comment from Hotel Management

Dec 6, 2022 by Manager

Hello Melissa A,I sincerely apologize for the conditions of the hotel. We are currently working on fixing these issues. We appreciate your feedback and hope you give us another chance to turn this experience around. Thank you for staying with us and have a great day.

2 out of 5
Gross, I would never stay at this motel again. I had 3 children with me and I wouldn't consider putting them in the tub. No tissue, lock on front door broken, all sprinklers on ceiling covered with tissue, tv small and tucked away in a corner, the smell in general was musty and smokey. And the check in staff was not friendly or accommodating at all. NEVER AGAIN!!

Posted by on May 16, 2022

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Comment from Hotel Management

Dec 6, 2022 by Manager

Hello Jennifer,We are so sorry to learn about this incident during your recent stay. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with an enjoyable experience is of extreme importance to us and for that reason we are incredibly sorry that we failed to meet your needs. We hope to earn your business on future travels so that you can see our continuous improvement.

About the Microtel Inn & Suites by Wyndham Richmond Airport

Location 6000 Audubon Dr, Sandston, VA 23150

Property Features

Free breakfast is available daily. WiFi is free in public spaces. A 24-hour fitness center, a vending machine, and coffee/tea in a common area are also featured at the business-friendly Microtel Inn & Suites by Wyndham Richmond Airport. Self parking is free. Smoking is allowed in designated areas at this Sandston hotel.

  • 1 building
  • 100 guestrooms or units
  • 3 levels
  • Built in 1998
  • Full breakfast (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Free self parking

Transport

  • Parking: Free self parking; extended parking available for a surcharge

Room Amenities

Microtel Inn & Suites by Wyndham Richmond Airport offers 100 accommodations with hair dryers and irons/ironing boards. 32-inch LED televisions come with premium satellite channels. Bathrooms include shower/tub combinations. This Sandston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • LED television
  • Satellite channels
  • Premium channels
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free full breakfast daily from 6:30 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible (may have limitations)
  • In-room accessibility (in select rooms)

Hotel Policies

Check-in

  • Check-in time ends at 4 AM
  • Check-in time starts at 4 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas for unvaccinated guests. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Debit cards not accepted
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Masks are compulsory at the property for guests without full COVID-19 vaccination
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 16
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 3
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Extended parking fee: USD 5.00 per day
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 35.00 (subject to availability)
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Microtel Inn Richmond Airport
  • Microtel Inn Wyndham Hotel Richmond Airport
  • Microtel Inn Wyndham Richmond Airport
  • Wyndham Richmond Airport
  • Microtel Inn Wyndham Richmond Airport Hotel
  • Microtel Inn And Suites Richmond Airport
  • Sandston Microtel
  • Microtel Richmond Airport
  • Microtel Sandston
  • Microtel Inn & Suites Richmond Airport Hotel Sandston
  • Microtel Inn & Suites by Wyndham Richmond Airport Hotel
  • Microtel Inn & Suites by Wyndham Richmond Airport Sandston
  • Microtel Inn & Suites by Wyndham Richmond Airport Hotel Sandston

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 3 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Microtel Inn & Suites by Wyndham Richmond Airport.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.