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4.1 out of 5

"Pro: We loved the art deco style of the exterior, as well as the updated interior after the remodeling. It was to pleasant stay in a hotel that wasn't ... " More

By a verified traveler on Mon 20 Dec 2021

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Hotel Description

4-star hotel near San Pedro Square

Heart of San Jose

Within a 10-minute walk of this Downtown San Jose hotel, you'll find San Pedro Square and St. Joseph Cathedral Basilica. SAP Center at San Jose and Adobe Corporate Headquarters are also within half a mile (1 km).

Business services

A 24-hour gym, valet parking, and wedding services are featured at this hotel. WiFi in public areas is free. Traveling on business? Take advantage of the 5 conference rooms, express check-out, and laundry service.

Comfy beds, flat-screen TVs

Boasting comforts like pillowtop beds and premium bedding, the 100 guestrooms also offer espresso makers and flat-screen TVs with satellite channels. Other amenities include first-run movies, free local calls, and hair dryers.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$144* Per night/room Feb 3 - Feb 4

Room, 1 King Bed, Accessible (Shower)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed (Parlor)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premium Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hotel De Anza, a Destination by Hyatt Hotel ratings based on 13 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel De Anza, a Destination by Hyatt Hotel

Everyone (5) Couples (1) Family (4)
5 out of 5
Pro: We loved the art deco style of the exterior, as well as the updated interior after the remodeling. It was to pleasant stay in a hotel that wasn't 'generic' and show it's own style of character. Con: I booked a corner room for a view of the city but got the second floor corner, to which the view was blocked by a neighboring pavillion.

Posted by on Dec 20, 2021

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Comment from Hotel Management

Dec 23, 2021 by Hotel Manager, Hotel De Anza

Hello Michael! Thank you for the review and rating! We really appreciate the support. Please visit us again during your next visit to downtown San Jose. We will see to it that your accommodations are more satisfactory.

5 out of 5
I like the beautiful boutique hotel feel.

Posted by on Dec 14, 2021

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Comment from Hotel Management

Dec 20, 2021 by Hotel Manager, Hotel De Anza

Hello Nancy! Thank you for the review and rating! We really appreciate the support.

5 out of 5

Posted by on Aug 22, 2021

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2 out of 5
Checking in was terrible. The lady seemed new at the front desk and didn’t ask the proper question to find our reservation even when I gave her the number. She still couldn’t find it. You have to get buzzed in now to even enter the hotel. It’s that bad in the area. I’m sure when it use to be so decent out there. Second we paid for a king bed. I mean they couldn’t have put us in a smaller room That we paid extra for and a terrible view. There is no pool. No jacuzzi. And they dont clean you room till you leave??!! Jeez terrible customer service.. My fiancé got sick and is still sick from Being there. Parking is so dangerous on the side street. It was ghetto. I personally will never stay here again. We stayed once in 2018. 2021 was the last time I’ll ever stay there. Literally it’s just a place to sleep. And the rooms couldn’t be any smaller. People up front seem pretty clueless how to run the hotel snd short staffed. Even the maid I ran into while at the elevator said her son hates her working there. I mean how sad. Personally if book across the street with better views and much better amenities.

Posted by on May 4, 2021

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Comment from Hotel Management

May 13, 2021 by Hotel De Anza

Hello, Our mission is to make every stay as close to perfection as possible ensuring our guests with the most relaxing experience, however we are sorry if we did not live up to the expectations you have so rightfully set before us and we want to pass our apologize. Sincerely,

4 out of 5
Beautiful hotel and check in was great. My challenge was that I reported my room phone wasn’t working properly 3 times and no attention was given. I had to call the front desk using my cell to attempt to order room service only to be disconnected in first two tries and left on hold for over 7 minutes on third try. I used GrubHub instead for my meals. I had to go to the front desk for the WIFI password since phone didn’t work and it wasn’t given upon check in. Once connected to WIFI it was weak and not strong enough to use for work. I had to use my phones hotspot instead. Very minor issues compared to the comfort I had within the room. But for someone who was exhausted and fighting a migraine it was a big miss.

Posted by on Dec 18, 2019

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Comment from Hotel Management

Dec 19, 2019 by Tori

Thank you for staying with us here at the Hotel De Anza, I am sorry to hear that you encountered a few issue during your stay with us. Your feedback is very important to us and will help us to prevent any issues that may arise. We hope to have you stay here with us in the future.

5 out of 5
This place was really nice! Super close to lots of restaurants and a sports bar. Craft beer places too. My wife and I had a blast! We walked just 5 minutes to The SAP CENTER for a concert. Great experience overall, we’ll be back. Thank you,

Posted by on Sep 30, 2019

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Comment from Hotel Management

Oct 9, 2019 by j

Greetings, thank you so much for the feedback. We love hearing that you enjoyed your stay. Please do not hesitate to come back and join us for another getaway. Until next time, cheers! -Justin Burbick Front Office Supervisor

4 out of 5

Posted by on Sep 8, 2019

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Comment from Hotel Management

Sep 10, 2019 by The Hotel De Anza Team

Thank you for your review!

3 out of 5
Interesting art. Bathroom not very clean when we checked in. Additional fees for parking.

Posted by on Aug 16, 2019

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Comment from Hotel Management

Aug 17, 2019 by The Hotel De Anza team

Apologies for any incontinences.

5 out of 5
I am very visually orientated. I can say that this is a very pretty hotel. The carpet in common areas, the wall textures...the covered courtyard was a super to sit with a cup of morning coffee. There is no on site self-park option. However, that there is a safe $5.00 all day and night public garage two blocks away— in the direction and in the middle of the downtown happenings— and that that staff is helpful and will hold your bags if your arrive early and want to extend your final day— made that a non-issue for us.

Posted by on Aug 12, 2019

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Comment from Hotel Management

Aug 13, 2019 by The hotel De Anza team

Thank you for your feedback! we look forward to your next visit.

3 out of 5
Historic and unique property. Cleanliness of room subpar.

Posted by on Aug 6, 2019

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Comment from Hotel Management

Aug 6, 2019 by The Hotel De Anza team

Thank you for your feedback. We will address the matter.

About the Hotel De Anza, a Destination by Hyatt Hotel

Location 233 W Santa Clara St, San Jose, CA 95113

Renovations + Closures

The following facilities or services will be unavailable from January 1 2022 to March 1 2022 (dates subject to change):

  • Dining venue(s)

Property Features

As a guest of Hotel De Anza, a Destination by Hyatt Hotel, you'll find a 24-hour fitness center, a terrace, and multilingual staff. Event space at this hotel measures 4800 square feet (446 square meters) and includes conference space. A computer station is on site and WiFi is free in public spaces. The business-friendly Hotel De Anza, a Destination by Hyatt Hotel also features a garden, dry cleaning/laundry services, and express check-out. Parking is available for a fee. This 4-star San Jose hotel is smoke free.

  • 1 building
  • 100 guestrooms or units
  • 10 levels
  • 4800 sq ft of conference space
  • 446 sq m of conference space
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Wedding services available
  • Terrace
  • Garden
  • Computer for guest use
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free cribs/infant beds

Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: San Jose Diridon Station (0.9 km / 0.6 mi)
  • Metro station: Santa Clara Station (0.7 km / 0.5 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hotel De Anza, a Destination by Hyatt Hotel offers 100 accommodations with espresso makers and designer toiletries. Pillowtop beds feature premium bedding. 49-inch flat-screen televisions come with premium satellite channels, first-run movies, and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • First-run movies
  • Movies for purchase
  • Espresso maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Toothbrush and toothpaste available

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby
  • Casino nearby
  • Golfing nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 100 per pet, per stay
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

This property is managed by a professional host

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host.This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt). This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC), Safe Travels (WTTC - Global), and GBAC STAR Facility Accreditation (global expert).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Property follows sanitization practices of GBAC STAR Facility Accreditation (global expert)
  • Electrostatic spray is used for disinfection
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay
  • Resort fee: USD 14.95 per accommodation, per night

The resort fee includes:

  • Fitness center access
  • Internet access
  • Phone calls
  • In-room coffee
  • Additional inclusions

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 25 per night (in/out privileges)
  • Valet parking fee: USD 40 per night
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Anza Hotel
  • De Anza San Jose
  • Hotel Anza
  • Hotel De Anza
  • Hotel De Anza San Jose
  • Hotel Anza San Jose
  • Anza San Jose
  • De Anza Hotel San Jose
  • Hotel De Anza
  • Anza, A Destination By Hyatt
  • Hotel De Anza a Destination by Hyatt Hotel
  • Hotel De Anza, a Destination by Hyatt Hotel Hotel
  • Hotel De Anza, a Destination by Hyatt Hotel San Jose
  • Hotel De Anza, a Destination by Hyatt Hotel Hotel San Jose

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.