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4.6 out of 5

"Really happy with this hotel. " More

By a verified traveler on Sat 01 May 2021

Hotel Description

4-star romantic hotel in South San Jose

In suburbs

Your stay at this South San Jose hotel places you within 6 miles (10 km) of Santa Clara County Fairgrounds and Happy Hollow Park and Zoo. History Park and Electric Light Tower are also within 6 miles (10 km).

Business services

This hotel features a restaurant, an outdoor pool, and a poolside bar. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the 24-hour fitness center and perks like free self parking.

Free Internet, flat-screen TVs

Featuring conveniences like refrigerators and coffee/tea makers, the 214 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs. Other amenities include room service, hair dryers, and safes.

Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$129* Per night/room Jun 20 - Jun 21

Junior Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 Queen Bed, Accessible (Mobility & Hearing, 3x3 Shower)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 1 Queen Bed, Accessible, Balcony

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hayes Mansion, San Jose - Curio Collection by Hilton ratings based on 36 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hayes Mansion, San Jose - Curio Collection by Hilton

Everyone (14) Couples (6) Family (21)
5 out of 5
Really happy with this hotel.

Posted by on May 1, 2021

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5 out of 5
Room’s very nice ! Stuff was professional and friendly

Posted by on Apr 17, 2021

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4 out of 5
They were in the middle of renovations so I understand the conditions. However, we were on the 1st floor and the windows weren't locked in the room. If we had not checked they would have remained unlocked. The smell of fresh paint was nauseating, generally hotels "air" the areas out before placing guests into newly painted areas. Beautiful grounds.

Posted by on Mar 3, 2020

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5 out of 5
Historic and stylish property. Great bed and shower. Large room.

Posted by on Dec 17, 2019

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Comment from Hotel Management

Dec 19, 2019 by Customer Service

Thank you for the wonderful review, Robert! We're delighted you enjoyed your time at Hayes Mansion! It's fantastic you appreciated our historic charm and ambiance so much. That's what we like to see! We're looking forward to hosting you again soon for another amazing experience. Have a lovely day!

4 out of 5

Posted by on Dec 9, 2019

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Comment from Hotel Management

Dec 9, 2019 by Customer Service

Thanks for the great rating! We are always working very hard to provide the best experiences for all of our guests. It's great to see that you enjoyed yourself! We hope you plan on visiting Hayes Mansion soon, we'd love to have you back! Have a lovely day!

5 out of 5
The hotel is unique in this day and age of chain hotels. The room was nice and the grounds were beautiful! I would stay here again.

Posted by on Nov 11, 2019

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Comment from Hotel Management

Nov 12, 2019 by Customer Service

Thanks for the great review! It's lovely you had such a fantastic stay with us at Hayes Mansion! We're thrilled you enjoyed our beautiful building and historic charm. We care about the happiness and satisfaction of our guests and your praise for our ambiance lets us know we're doing our job! We look forward to seeing you again soon! Have a fantastic day!

5 out of 5

Posted by on Nov 9, 2019

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Comment from Hotel Management

Nov 9, 2019 by Customer Service

Thanks for the fantastic rating! It's outstanding we could exceed your expectations during your stay with us. We're all looking forward to your next stay with us. Have a beautiful day!

5 out of 5
Beautiful historic property, architecture, food was excellent. Loved the room, beautiful, comfortable - it was not the same tired corporate look. Quiet location.

Posted by on Oct 21, 2019

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Comment from Hotel Management

Oct 21, 2019 by Customer Service

Thanks for the outstanding rating! We're delighted your time with us was so amazing! We strive for excellence. We look forward to hosting you again soon so we can share another fantastic experience with you. Have a splendid day!

5 out of 5

Posted by on Oct 20, 2019

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Comment from Hotel Management

Oct 21, 2019 by Customer Service

Thanks for the perfect rating! It's outstanding your time with us was fantastic. We can't wait until your next visit! Have a spectacular day!

4 out of 5

Posted by on Oct 15, 2019

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Comment from Hotel Management

Oct 15, 2019 by Customer Service

Thank you for the 4-star rating! We are delighted to see that you had a wonderful time with us. We're so glad that you felt nicely accommodated during your stay, and we look forward to a future visit from you! Have a beautiful day!

About the Hayes Mansion, San Jose - Curio Collection by Hilton

Location 200 Edenvale Ave, San Jose, CA 95136

Property Features

Hayes Mansion, San Jose - Curio Collection by Hilton offers its guests an outdoor pool, a spa tub, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a business center on site. Event space at this hotel measures 33000 square feet (3066 square meters) and includes a conference center. A terrace, barbecue grills, and multilingual staff are also featured at the business-friendly Hayes Mansion, San Jose - Curio Collection by Hilton. Free self parking is available. Smoking is allowed in designated areas at this 4-star San Jose hotel.

  • 214 guestrooms or units
  • 3 levels
  • 3 buildings
  • 33000 sq ft of conference space
  • 3066 sq m of conference space
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking (surcharge)

Transport

  • Airport: Norman Y. Mineta San Jose Intl. Airport (SJC) (23.5 km / 14.6 mi)
  • Train station: Blossom Hill Station (Caltrain) (2.8 km / 1.7 mi)
  • Parking: Free self parking; RV/bus/truck parking available for a surcharge

Room Amenities

Hayes Mansion, San Jose - Curio Collection by Hilton offers 214 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. This San Jose hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy continental breakfast on weekends.

Silver Creek Restaurant - Overlooking the garden, this restaurant serves breakfast, brunch, and lunch. A children's menu is available.

Palm Plaza Lounge - Overlooking the garden, this tapas bar serves dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 50 per pet, per stay, plus a deposit of USD 50 per night
  • Only dogs are allowed
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for lunch and dinner. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Food service not has not been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: USD 8.5 per person (approximately)
  • Pet deposit: USD 50 per night
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 65 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Dolce Hayes
  • Dolce Hayes Mansion
  • Dolce Hayes Mansion Hotel
  • Dolce Hayes Mansion Hotel San Jose
  • Dolce Hayes Mansion San Jose
  • Dolce Mansion
  • Hayes Dolce Mansion
  • Hayes Mansion
  • Hayes Mansion Hotel San Jose
  • Hayes Mansion Hotel
  • Hayes Mansion San Jose
  • Hayes Mansion
  • Hayes Mansion, San Jose - Curio Collection by Hilton Hotel
  • Hayes Mansion, San Jose - Curio Collection by Hilton San Jose

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.