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"I didn’t like this hotel very much. The entire hotel was dated. In 6 days they cleaned our room once. Staff was ok”nobody stood out. It was an ok stay ... " More

By a verified traveler on Thu 26 Aug 2021

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Hotel Description

3-star hotel perfect for exploring San Jose

City center stay

A stay at this Downtown San Jose hotel places you steps from San Jose Center for the Performing Arts and within a 5-minute walk of San Jose Civic Auditorium. San Jose Convention Center and The Tech Interactive are also within half a mile (1 km).

Free breakfast

This hotel features a gym and in-room fitness. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. Enjoy the free buffet breakfast each morning.

Free WiFi, MP3 docks

Featuring conveniences like sitting areas and refrigerators, the 240 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Other amenities include MP3 docks, coffee/tea makers, and free weekday newspapers.

Room, 1 King Bed, Accessible (Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max
$119* Per night/room Nov 15 - Nov 16

Room, 2 Double Beds (High Floor)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed (High Floor)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Double Beds, Accessible, Bathtub

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hyatt Place San Jose/Downtown ratings based on 19 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hyatt Place San Jose/Downtown

Everyone (12) Couples (3) Family (5)
2 out of 5
There was no where to park my vehicle when I arrived at 11pm except a parking garage a few blocks away for $20 The room smelt bad, like someone had been smoking in it. The staff did a good job and did their best to take care of us. Staff did their job but not happy over all.

Posted by on Sep 14, 2021

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Comment from Hotel Management

Sep 19, 2021 by V

We're sorry you didn't enjoy your stay with us!

3 out of 5
I didn’t like this hotel very much. The entire hotel was dated. In 6 days they cleaned our room once. Staff was ok”nobody stood out. It was an ok stay. The valets were the most accommodating.” I give the hotel and staff a 3.

Posted by on Aug 26, 2021

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Comment from Hotel Management

Aug 29, 2021 by V

Hi James, we appreciate your feedback.

5 out of 5
The property was priceless it had that memorable super fantastic feeling that you would want to come back again

Posted by on Aug 2, 2021

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Comment from Hotel Management

Aug 3, 2021 by V

We hope to see you again sometime!

1 out of 5

Posted by on Jul 27, 2021

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1 out of 5

Posted by on Jul 11, 2021

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Comment from Hotel Management

Jul 22, 2021 by V

We're sorry you didn't enjoy your stay!

4 out of 5

Posted by on Jun 22, 2021

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Comment from Hotel Management

Jul 4, 2021 by V

Thanks for your feedback!

5 out of 5
No comment

Posted by on Apr 25, 2021

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Comment from Hotel Management

Apr 26, 2021 by V

Thanks for your feedback. We're glad you enjoyed your stay with us!

1 out of 5

Posted by on Jun 2, 2020

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Comment from Hotel Management

Jun 3, 2020 by Candie Chatoff

Thank you for sharing your feedback, It's regrettable that your experience with us didn't exceed your expectations. We hope you allow us to host you again soon so we can share a more positive experience with you soon.

4 out of 5
Cafe area is very nice. Room was large with separate living area space but king bed was uncomfortable. Time for a change of mattresses!

Posted by on Dec 22, 2019

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Comment from Hotel Management

Dec 23, 2019 by Customer Service

We appreciate your feedback. We're disappointed to hear that our bedding didn't meet your expectations. We strive to provide our guests with comfortable and relaxing rooms, which is why this is so upsetting to hear. We've addressed your concerns with the appropriate members of our team so we can ensure a more enjoyable experience in the future.

3 out of 5

Posted by on Oct 27, 2019

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Comment from Hotel Management

Nov 5, 2019 by Customer Service

Thank you for taking the time to submit this feedback. We are very pleased to hear that you found your stay to be agreeable. We regret to hear your time was less than perfect. We will share your feedback with our team moving forward. We look forward to hosting you again so that we can share a better stay with you.

About the Hyatt Place San Jose/Downtown

Location 282 Almaden Blvd, San Jose, CA 95113

Property Features

Hyatt Place San Jose/Downtown offers its guests a fitness center and in-room fitness. There's a coffee shop/café on site, as well as a snack bar/deli. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Event space at this hotel measures 7000 square feet (650 square meters) and includes a conference center. Multilingual staff, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at the business-friendly Hyatt Place San Jose/Downtown. For a fee, parking is available. This 3-star San Jose hotel is smoke free.

  • 1 building
  • 240 guestrooms or units
  • 9 levels
  • 7000 sq ft of conference space
  • 650 sq m of conference space
  • Buffet breakfast (free)
  • Coffee shop
  • Deli
  • Conference center
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: San Jose Diridon Station (1.3 km / 0.8 mi)
  • Metro station: Convention Center Station (0.3 km / 0.2 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Hyatt Place San Jose/Downtown offers 240 air-conditioned accommodations with MP3 docking stations and video-game consoles. Accommodations offer separate sitting areas. 42-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include designer toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Housekeeping is provided daily.

  • Sitting area
  • MP3 dock
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Gaming console
  • Hair dryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Connecting rooms available
  • In-room fitness

Food & Drink

Guests are served free buffet breakfast daily from 5:30 AM to 9:30 AM.

Gallery - This café serves breakfast and light fare.

Nearby Activities

Recreational amenities at the hotel include a fitness center and in-room fitness.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 50 lbs)

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Debit cards not accepted
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation might be required for some facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually-wrapped food options are available for dinner
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 35 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Place Jose/Downtown
  • Hyatt Place Jose/Downtown Hotel
  • Hyatt Place Jose/Downtown Hotel San
  • Hyatt Place San Jose/Downtown
  • Hyatt Place San Jose/Downtown Hotel
  • Hyatt Place Jose Downtown Jose
  • Hyatt Place San Jose/Downtown Hotel
  • Hyatt Place San Jose/Downtown San Jose
  • Hyatt Place San Jose/Downtown Hotel San Jose

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.