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"Overall, a nice hotel. Good breakfast for my family. We found out that you have to request housekeeping services when we got home after a long busy d ... " More

By a verified traveler on Mon 21 Mar 2022

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Hotel Description

Hotel near Meow Wolf in Santa Fe

Southside stay

Your stay at this Southside hotel places you within 3 miles (5 km) of Meow Wolf and International Museum of Collage, Assemblage & Construction. La Cieneguilla Petroglyph Site and College of Santa Fe are also within 3 miles (5 km).

Free perks

This hotel features an outdoor pool and an indoor pool. Traveling on business? Take advantage of the business center and WiFi in public areas. Enjoy the spa tub and free perks like buffet breakfast and free self parking.

Free WiFi, refrigerators

The soundproofed guestrooms offer free WiFi and hair dryers. Other amenities include refrigerators, microwaves, and LED TVs with satellite channels.

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max
$207* Per night/room Jun 5 - Jun 6

Suite, 1 King Bed, Accessible (Hearing Accessible)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Accessible (Hearing Accessible)

Bed Count 1 King Bed Maximum Occupancy 6 Max

Suite, 1 King Bed (Feature)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Standard Room, 1 King Bed, Accessible (Hearing Accessible)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Holiday Inn Express And Suites Santa Fe, an IHG Hotel ratings based on 14 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Express And Suites Santa Fe, an IHG Hotel

Everyone (4) Family (8)
4 out of 5
Overall, a nice hotel. Good breakfast for my family. We found out that you have to request housekeeping services when we got home after a long busy day and room has not been made up or new towels. The front desk said we should have been told that at check-in and that there were notices in the room (neither happened). I also requested a roll away bed when we booked due to my teen boys (big and tall) not liking to share a bed with anyone. The front desk at checkin told me that the one roll away had been damaged and was unusable. The floor of the pool area was dirty and had hair clumps around. Beware that the the Travelocity room we booked said, “standard room, double beds, accessible”. That means handicapped and doesn’t have the pull out couch that every other room in the hotel has (that’s what the front desk told me). Overall, a good trip with some hiccups. The breakfast staff was great. Parking was good.

Posted by on Mar 21, 2022

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4 out of 5
Very updated and clean.

Posted by , from OMAHA on Feb 1, 2022

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2 out of 5
i ordered 2 queen size beds and got a jung and a foldout couch - the person at the front dwsk blamed it on a 3rd party

Posted by on Nov 22, 2021

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5 out of 5
The property has been upgraded since I last stayed there a few years ago. Everything was so clean and well maintained. The staff was so kind and helpful.

Posted by on Jun 26, 2021

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2 out of 5
Great service! Friendly folks!

Posted by on Jun 2, 2021

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5 out of 5

Posted by on May 17, 2021

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4 out of 5
Didn’t like the push bottles for shampoo and soap especially with the virus now

Posted by , from Iowa on Dec 12, 2020

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5 out of 5

Posted by on Jul 17, 2020

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1 out of 5
They overbooked their rooms and would not honor my reservation, the manager would not answere her phone from the girl at the desk, so as to figure out what to do regarding my booking. I had been on the road for 9 hours and had to locate another hotel

Posted by , from Dallas on Dec 2, 2019

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4 out of 5
It was a nice, clean, and comfortable suite. We wish the indoor pool opened before 10 so the kids could have had a little fun before hitting the road again. We enjoyed the breakfast with eggs, sausage, pancakes, cinnamon rolls, and more.

Posted by on Nov 23, 2019

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Comment from Hotel Management

Dec 17, 2019 by Angela Salazar

We are delighted to learn that you enjoyed your recent stay with us. Comments like yours continue to motivate and inspire us to provide an outstanding guest experience. We hope to see you again when your travels bring you back to the Santa Fe area.

About the Holiday Inn Express And Suites Santa Fe, an IHG Hotel

Location 3348 Cerrillos Rd, Santa Fe, NM 87507

Property Features

Holiday Inn Express And Suites Santa Fe, an IHG Hotel offers its guests an indoor pool, an outdoor pool, and a spa tub. There's a snack bar/deli on site. Free breakfast is served. A computer station is on site and wired Internet is free in public spaces. There's an onsite business center. The business-friendly Holiday Inn Express And Suites Santa Fe, an IHG Hotel also features coffee/tea in a common area, complimentary newspapers in the lobby, and a front desk safe. Self parking is free. This Santa Fe hotel is smoke free.

  • 1 building
  • 60 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Deli
  • Business facilities
  • Coffee in lobby
  • Front desk (24 hours)
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Indoor pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: WiFi (surcharge) , Free wired internet

Parking

Free self parking

Transport

  • Train station: Santa Fe Depot (7.9 km / 4.9 mi)
  • Parking: Free self parking

Room Amenities

Holiday Inn Express And Suites Santa Fe, an IHG Hotel offers 60 air-conditioned accommodations with coffee/tea makers and hair dryers. LED televisions come with satellite channels and pay movies. Refrigerators and microwaves are provided. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • LED television
  • Satellite channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Housekeeping (daily)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast.

Nearby Activities

An indoor pool, an outdoor pool, and a spa tub are on site.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Gap period enforced between guest stays - 48 hours

Hotel Names

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You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.