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4.8 out of 5

"WALKABLE FROM THE PORT. PERFECT TO STAY AT PROIOR TO A CRUISE. " More

By a verified traveler on Tue 11 Oct 2022

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Hotel Description

4-star spa hotel near Southampton Cruise Terminal

Heart of Southampton

With a stay at this Southampton City Centre hotel, you'll be steps from Old City Walls and Tudor House and Garden. Mayflower Park and WestQuay Shopping Centre are also within half a mile (1 km).

Full-service spa, dining

A full-service spa, an indoor pool, and a restaurant are all featured at this smoke-free hotel. Traveling on business? Take advantage of the 13 conference rooms, as well as the 24-hour business center and free WiFi in public areas. You'll appreciate the gym, bar/lounge, and snack bar/deli.

Standard Twin Room, 2 Twin Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
$77* Per night/room Dec 18 - Dec 19

Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Triple Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Double Room, Sea View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Leonardo Royal Southampton Grand Harbour ratings based on 6 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Leonardo Royal Southampton Grand Harbour

Everyone (3) Couples (1) Family (1)
5 out of 5
WALKABLE FROM THE PORT. PERFECT TO STAY AT PROIOR TO A CRUISE.

Posted by on Oct 11, 2022

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Comment from Hotel Management

Oct 31, 2022 by Anastasia

Dear CINDIE,Thank you so much for your kind review.We are delighted you loved your stay with us.Indeed, our location is ideal as is next to the Cruise Terminal and within walking distance from shops and restaurants, and this makes us the first choice for all of our guests when it comes to booking.We hope you revisit us very soon in order to be able to offer you another beautiful and comfortable stay.Kind regards,Anastasia PetridouGuest Relations Manager

5 out of 5

Posted by , from DALLAS on Aug 16, 2022

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5 out of 5
Bed coverings felt especially clean and crisp. Everything was tidy. Bath towels large and fluffy.

Posted by on Sep 30, 2019

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Comment from Hotel Management

Oct 3, 2019 by Lorita Ilieva Guest Relations Manager

Dear Anonymous, Thank you for choosing Leonardo Royal Hotel Southampton Grand Harbour and for taking your time to share your feedback with us! I am delighted to read that you enjoyed your stay in our hotel and your room met your expectations. Please be assured that we are continuously working on improving our services to provide you with even better experience next time. Once again, thank you for choosing Leonardo Royal Hotel Southampton Grand Harbour and we hope to have the pleasure of welcoming you back in the nearby future. Kind Regards, Lorita Ilieva Guest Relations Manager

5 out of 5

Posted by on Sep 27, 2019

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Comment from Hotel Management

Sep 30, 2019 by GHH

Dear Guest Thank you for staying at the Leonardo Royal Hotel Southampton Grand Harbour and for taking your time to share your feedback with us! I am delighted to hear that you have enjoyed your stay in our hotel. Please be assured that we are continuously working on improving our services to provide you with an even better experience next time. Once again, thank you for choosing Leonardo Royal Hotel Southampton Grand Harbour and we hope to have the pleasure of welcoming you back in a nearby future. Kind Regards, Beatrice Makosza Guest Relations Manager

5 out of 5
Hotel was fine. Clean and staff friendly and very helpful

Posted by on Jul 7, 2019

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Comment from Hotel Management

Jul 10, 2019 by Maciej Piwowarski, Front Office Manager

Dear Guest, Thank you for staying at the Leonardo Royal Hotel Southampton Grand Harbour and for taking your time to share your feedback with us! I am delighted to hear that you have enjoyed your stay in our hotel. Please be assured that we are continuously working on improving our services to provide you with an even better experience next time. Once again, thank you for choosing Leonardo Royal Hotel Southampton Grand Harbour and we hope to have the pleasure of welcoming you back in a nearby future. Kind Regards, Maciej Piwowarski, Front Office Manager

4 out of 5

Posted by on Apr 19, 2019

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Comment from Hotel Management

Apr 20, 2019 by Maciej Piwowarski, Front Office Manager

Dear Guest, Thank you for staying at the Leonardo Royal Hotel Southampton Grand Harbour and for taking your time to share your feedback with us. I am glad to hear that you have enjoyed your stay in our hotel. However, please be assured that we are continuously working on improving our services to provide you with an excellent guest experience. We always aim to learn from our guests’ feedback and we appreciate bringing to our attention areas that still can be improved. Once again, thank you for choosing Leonardo Royal Hotel Southampton Grand Harbour and I am certain that should we have the pleasure of welcoming you back at our hotel, your experience will be much improved. Kind Regards, Maciej Piwowarski, Front Office Manager

About the Leonardo Royal Southampton Grand Harbour

Location West Quay Road, Southampton, England SO15 1AG

Property Features

Leonardo Royal Southampton Grand Harbour offers its guests a full-service spa, an indoor pool, and a sauna. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 11484 square feet (1067 square meters) and includes conference space. A fitness center, a terrace, and multilingual staff are also featured at the business-friendly Leonardo Royal Southampton Grand Harbour. This 4-star Southampton hotel is smoke free.

  • 1 building
  • 173 guestrooms or units
  • 7 levels
  • 11484 sq ft of conference space
  • 1067 sq m of conference space
  • Built in 1994
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Parking (limited spaces)

Transport

  • Train station: Southampton Central Station (2 km / 1.3 mi)

Room Amenities

Leonardo Royal Southampton Grand Harbour offers 173 accommodations with safes and hair dryers. 32-inch plasma televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Plasma television
  • Cable channels
  • Electric kettle
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 11:00 AM and on weekends from 7 AM to 11 AM.

Leonardo Royal Southampton Grand Harbour has a restaurant on site.

Leo's - Overlooking the garden, this bar specializes in local cuisine and serves light fare only. Open daily.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Children under 16 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Sailing nearby
  • Boat tours nearby

Spa Services

Guests can pamper themselves with a trip to the onsite spa, which has 4 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

  • Sauna in spa
  • Number of treatment rooms 4
  • Minimum age to access spa is 16
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Accessible bathroom
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, JCB International, Barclaycard, and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Debit cards
  • Online penalty collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 14 per person (approximately)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Leonardo Royal Hotel Grand Harbour
  • Leonardo Royal Southampton Grand Harbour
  • Grand Harbour Hotel Southampton
  • Grand Harbour Southampton
  • Harbour Grand Hotel
  • Hotel Grand Harbour
  • Hotel Harbour Grand
  • De Vere Grand Harbour Hotel Southampton
  • De Vere Grand Harbour Southampton
  • De Vere Hotel Southampton
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  • Leonardo Royal Southampton Grand Harbour
  • Leonardo Royal Grand Harbour
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  • Southampton Leonardo Royal Hotel Southampton Grand Harbour Hotel
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  • Leonardo Royal Southampton Grand Harbour Hotel
  • Leonardo Royal Southampton Grand Harbour Southampton
  • Leonardo Royal Southampton Grand Harbour Hotel Southampton

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.