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4.5 out of 5

"I did not care for the property food selections were not good " More

By a verified traveler on Sun 24 Sep 2023

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Hotel Description

4-star hotel near MassMutual Center

Central Springfield getaway

Within a 10-minute walk of this Metro Center hotel, you'll find MassMutual Center and Naismith Memorial Basketball Hall of Fame. Paramount Theater and Titanic Museum are also within 2 miles (3 km).

Casino, coffee shop

This hotel features a casino and 8 restaurants. Relax with a drink at one of the 4 bars/lounges and enjoy perks like free self parking. There's a seasonal outdoor pool on site, and a 24-hour front desk and a coffee shop are also provided.

Springfield King

Bed Count 1 King Bed Maximum Occupancy 2 Max
$129* Per night/room Oct 9 - Oct 10

Stay Well Main Street Queen

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Main Street King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Springfield Queen

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Main Street Queen

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Stay Well Main Street King

Bed Count 1 King Bed Maximum Occupancy 2 Max

MGM Springfield ratings based on 19 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for MGM Springfield

Everyone (11) Couples (4) Family (3)
5 out of 5
I did not care for the property food selections were not good

Posted by on Sep 24, 2023

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5 out of 5

Posted by , from Long Beach on Sep 6, 2023

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5 out of 5

Posted by , from CHICAGO on Jul 24, 2023

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5 out of 5
Clean good dining options

Posted by , from HURLEY on Jun 27, 2023

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5 out of 5

Posted by on May 22, 2023

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5 out of 5

Posted by on Nov 17, 2022

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5 out of 5

Posted by on Nov 12, 2022

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5 out of 5
Great Service!

Posted by , from Clinton on Sep 24, 2022

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5 out of 5
We enjoyed our stay. The only disappointment was checking in. They kept telling us to come back in an hour and after a couple of times they found us another room.

Posted by on Jun 27, 2022

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5 out of 5
Close to the Big E RV show.

Posted by on Feb 23, 2022

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Property Features

There are 8 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 4 bars/lounges. Event space at this hotel measures 10646 square feet (989 square meters) and includes conference space. A casino, a seasonal outdoor pool, and a vending machine are also featured at MGM Springfield. Self parking is free. Smoking is allowed in designated areas at this 4-star Springfield hotel.

  • 240 guestrooms or units
  • 8 dining venues
  • 4 bars or lounges
  • 10646 sq ft of conference space
  • 989 sq m of conference space
  • Built in 2018
  • Casino
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Gift shop
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Coffee shop

Internet

Available in all rooms: Wireless internet access

Parking

Free self parking

Transport

  • Train station: Springfield Union Station (1.3 km / 0.8 mi)
  • Parking: Free self parking

Room Amenities

MGM Springfield offers 240 air-conditioned accommodations with laptop-compatible safes and hair dryers. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 55-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include showers and complimentary toiletries. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Cribs/infant beds (surcharge) are also available. Housekeeping is provided daily.

  • Pillowtop beds
  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Luxury bedding
  • Shower
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Food & Drink

Guests can enjoy cooked-to-order breakfast for a fee.

TAP Sports Bar - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Bill's Diner - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Open daily.

Wahlburgers - This restaurant specializes in American cuisine and serves lunch and dinner. Open daily.

Jack's Lobster Shack - This restaurant specializes in seafood and serves lunch and dinner. Open daily.

The Chandler Steakhouse - This steakhouse specializes in American cuisine. Open select days.

Nearby Activities

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bowling alley on site

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

This property will place a credit card or debit card authorization at check-in for the general deposit. Credit card funds are released by domestic banks within 7 days after check-out. Credit card funds are released by international banks within 30 days after check-out. Additional delays may apply for debit cards.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for USD 20.00 per stay.

Pet Policy

  • Pets: USD 150 per pet, per night
  • Only dogs are allowed
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Tax ID - C0003012810

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Firearms are not permitted on the premises of this property, including within hotel rooms. If requested, safekeeping of properly registered firearms can be arranged.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The tax ID number is C0003012810. This property accepts Visa, Mastercard, American Express, Discover, and JCB International. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are not available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Guests are not provided with hand sanitizer
  • Social distancing measures are not in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • State tax ID - C0003012810
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per accommodation, per day
  • Resort fee: USD 22.69 per accommodation, per night

The resort fee includes:

  • Additional inclusions
  • Business center/computer access
  • Fitness center access
  • In-room bottled water
  • Internet access
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 20–30 for adults, and USD 12–20 for children
  • Pet fee: USD 150 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 20.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • MGM Springfield Hotel
  • MGM Springfield Hotel
  • MGM Springfield Springfield
  • MGM Springfield Hotel Springfield

You should know

  • The seasonal pool will open April 26 and close September 30.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.