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4.1 out of 5

"The included breakfast was great - a true Old-time breakfast - bacon and eggs, coffee, juice, fried potatoes - cooked to order. A welcome surprise! R ... " More

By a verified traveler on Thu 12 Mar 2020

Hotel Description

3.5-star hotel near MGM Springfield

In entertainment district

Within a 15-minute walk of this Metro Center hotel, you'll find MGM Springfield and Naismith Memorial Basketball Hall of Fame. Springfield Armory and Forest Park are also within 3 miles (5 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Business travelers can take advantage of the business center. A computer station and dry cleaning are also provided.

Free WiFi

The shared guestrooms offer free WiFi and free local calls. Other amenities include TVs, coffee/tea makers, and hair dryers.

Room, 2 Double Beds (Guest Room)

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$127* Per night/room Apr 2 - Apr 3

Room, 1 King Bed (Guest Room)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Executive Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Accessible (Guest Room)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Tower Square Hotel Springfield ratings based on 17 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Tower Square Hotel Springfield

Everyone (4) Couples (2) Family (6)
4 out of 5
The included breakfast was great - a true Old-time breakfast - bacon and eggs, coffee, juice, fried potatoes - cooked to order. A welcome surprise! Room was clean, bed comfortable.

Posted by , from Schenectady, NY on Mar 12, 2020

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Comment from Hotel Management

Mar 13, 2020 by Customer Service

Thank you for the wonderful review, Jesse! It's outstanding you enjoyed your time with us so much! It's important to us that our guests feel welcome and valued. We look forward to hosting you again soon for another amazing experience! Have a fantastic day! Kind regards, Peter Marks, General Manager

1 out of 5

Posted by on Nov 11, 2019

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Comment from Hotel Management

Nov 11, 2019 by Customer Service

We appreciate your feedback. It is extremely disheartening to see that you were unsatisfied with your stay here at Tower Square Hotel. This is not the experience that we aspire to provide you with, so we will address this feedback with our team. We do hope for the chance to rectify this visit in the future. Kind regards, Peter Marks, General Manager

5 out of 5

Posted by on Sep 26, 2019

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Comment from Hotel Management

Sep 26, 2019 by Customer Service

Thank you so much for the perfect rating. We're delighted to hear that you enjoyed your stay with us. We can't wait to host you again soon. Have an outstanding day. Kind regards, Peter Marks, General Manager

4 out of 5
Location to the event. With it being one night stay it is hard to get comfortable in a bed that you aren’t use to.

Posted by on Jun 24, 2019

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Comment from Hotel Management

Jun 28, 2019 by Customer Service

We appreciate the feedback! We're glad to see you enjoyed your time with us! It's great that the location of our property was conveniently located to the event you attended. We hope to host you again soon for an even better experience! Kind regards, Peter Marks, General Manager

5 out of 5
I like the location of the property. Convenient walking distance to many things.

Posted by on May 20, 2019

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Comment from Hotel Management

May 20, 2019 by Customer Service

Thank you for your compliments! We're thrilled that your time with us in Springfield was such a success! Our team takes pride in offering our guests comfortable accommodations in a central location, and your kind words assure us we are succeeding! We can't wait to host you again soon for another positive stay! Have a wonderful day! Kind regards, Peter Marks, General Manager

5 out of 5
location is awesome close to everything. It was a great stay

Posted by on Apr 29, 2019

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Comment from Hotel Management

Apr 29, 2019 by Customer Service

We're thrilled to know you had such a wonderful experience with us! We strive to provide our guests with only the most enjoyable of visits and your praise for our convenient location lets us know we're succeeding. That's what we like to see! We can't wait to host you again for yet another unforgettable visit. Have an outstanding day! Kind regards, Peter Marks, General Manager

5 out of 5
The restaurant was great, enjoyed the food. The staff was very nice.

Posted by on Mar 15, 2019

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Comment from Hotel Management

Mar 17, 2019 by Rowan

Thank you for taking the time to leave a great comment about Currents and our staff!

4 out of 5
Kris, server/bartender at Currents, was exceptionally nice, attentive, and has excellent customer service skills.

Posted by on Mar 4, 2019

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Comment from Hotel Management

Mar 17, 2019 by Rowan

We all agree that Kris is one of the best. Thank you for acknowledging him and we hope that you choose Tower Square Hotel the next time you're in Downtown Springfield.

1 out of 5
Our hotel room had dried vomit on the floor and the sheets and duvet were soiled. This hotel was so filthy that we left and checked into another hotel.

Posted by on Feb 11, 2019

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4 out of 5

Posted by on Feb 1, 2019

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About the Tower Square Hotel Springfield

Location 2 Boland Way, Springfield, MA 01115

Property Features

A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Event space at this hotel measures 15170 square feet (1409 square meters). The business-friendly Tower Square Hotel Springfield also features gift shops/newsstands, dry cleaning/laundry services, and shopping on site. Self parking is free. This 3.5-star Springfield hotel is smoke free.

  • 1 building
  • 265 guestrooms or units
  • 15170 sq ft of conference space
  • 1409 sq m of conference space
  • Full breakfast (free)
  • Charging station for electric cars
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Gift shop
  • ATM
  • Onsite shopping
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Hartford, CT (BDL-Bradley Intl.) (32.9 km / 20.5 mi)
  • Train station: Springfield Union Station (1.2 km / 0.7 mi)
  • Parking: Free self parking

Room Amenities

Tower Square Hotel Springfield offers 265 shared accommodations with air conditioning, safes, and coffee/tea makers. This Springfield hotel provides complimentary wireless Internet access. Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Accommodations are shared
  • Television
  • Premium channels
  • Coffee maker
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (heating)
  • Ensuite bathroom

Food & Drink

Currents - Onsite restaurant.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is: 18

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Tax ID - C0005772810.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The tax ID number is C0005772810.

  • Only service animals are allowed
  • Tax ID - C0005772810
  • Parking height restrictions apply

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Marriott Springfield
  • Tower Square Hotel
  • Springfield Marriott Hotel
  • Marriott Springfield Hotel Springfield
  • Tower Square Springfield
  • Tower Square Hotel Springfield
  • Tower Square
  • Springfield Marriott
  • Tower Square Springfield
  • Tower Square Hotel Springfield Hotel
  • Tower Square Hotel Springfield Springfield
  • Tower Square Hotel Springfield Hotel Springfield
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.