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"We were here a week ago and left a great review. HOWEVER- This last visit was not so pleasant. We are traveling 4 hours there to see our grand daught ... " More

By a verified traveler on Mon 25 Nov 2019

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Hotel Description

Hazelwood hotel in Airport Township area

Near the airport

A stay at this Airport Township hotel places you within 3 miles (5 km) of Northwest HealthCare and 6 miles (10 km) of Payne-Gentry Historical House. St. Louis Mills Mall and Blacks in Flight Mural are also within 6 miles (10 km).

Property Amenities

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Laundry facilities are provided for your convenience.

Free WiFi, kitchenettes

The 122 guestrooms feature well-equipped kitchenettes with refrigerators, stovetops, and microwaves, as well as flat-screen TVs with cable channels. Free WiFi, free local calls, and safes are also available. Housekeeping is available on request.

Studio, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$55* Per night/room Oct 27 - Oct 28

Studio, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Studio, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Studio, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

HomeTowne Studios by Red Roof St. Louis - Airport/ N Lindbergh ratings based on 21 Verified Reviews

Review Summary
2.0 out of 5 2.0 out of 5.0
Room cleanliness 2.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for HomeTowne Studios by Red Roof St. Louis - Airport/ N Lindbergh

Everyone (14) Couples (2) Family (1)
1 out of 5
My pre-paid room was not reserved and given away. Had search for another hotel for over two hours.

Posted by on Aug 18, 2021

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1 out of 5
The staff was very rude, my room was NASTY, DIRTY, there was blood on the cover. ants in the room it was a total dissaster. I will never use Travelocity again. I asked for a refund to another hotel but they wouldnt do it because the reservation was made through a 3rd party. Travelocity is as much as responsible for this TERRIBLE experience as home town. This DIRTY hotel shouldnt even be on the site.

Posted by on Jul 4, 2021

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4 out of 5

Posted by on Feb 20, 2021

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Comment from Hotel Management

Mar 5, 2021 by 3528

Good Morning, Thank you for sharing your feedback regarding your stay! If you have not done so yet, please make sure to sign up for RediRewards so that you can begin to accumulate benefits on your future stays with us. We look forward to hosting you again. Thank you and have a wonderful day!

1 out of 5
This is a Horrible place to stay. I was kicked out because of what the customer next door did before they left their room.

Posted by on Feb 1, 2021

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Comment from Hotel Management

Feb 5, 2021 by 3528

Good morning, I hope this note finds well. We have sent your feedback to the personnel concerned. I apologize for this bad experience. This is very disappointing to hear. Thank you and have a wonderful day.

1 out of 5
This place is honestly the most terrifying joint I’ve ever walked into. It is run down, it is filthy and the desk worker was behind bulletproof glass. There are signs that say no smoking but my room reeked of cigarettes and there were burn marks on the bedding, on the toilet, on the shower and the countertops. It also was posted no pets but I was kept awake several nights by a cat meowing and there was a dog waste station outside. There was trash everywhere outside; the parking lot, the surrounding grass areas, the sidewalks. The walls are very thin so you not only can hear everything going on in the rooms around you but you can also smell everyone’s cooking mingling together to form an abhorrent stench. I almost wanted to take up smoking myself just to clear my nostrils. The bed is a lumpy mattress on a frame with no box springs and the blankets were disgusting. The ac unit worked but you could not watch television or sleep with it on because it made such loud rumbling noises. The kitchenette was useful but no utensils nor dishes were supplied so if you didn’t bring them with you then you had to go buy new. All in all I wish I had spent an extra $5 and stayed somewhere else. I would have refused to set foot in this establishment if I had not already prepaid for four nights.

Posted by , from St Louis on Sep 8, 2020

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Comment from Hotel Management

Sep 14, 2020 by 3528

Dear Guest, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating. We are constantly working on making sure our hotel is well-maintained and has a comfortable atmosphere

4 out of 5
We were here a week ago and left a great review. HOWEVER- This last visit was not so pleasant. We are traveling 4 hours there to see our grand daughter who is 10 months old and was assulted by a grown man and endured a traumatic brain injury. Shes in very serious condition. I called at 3 in the afternoon friday to inform them we may have a late check in, because after driving over 4 hours, we wanted to go to hospital first. I expected check in aprox 11pm. We were told VERY rudely, by Debra, that that was not acceptable- we'd be charged extra over the resetvation price, lose our 2nd night reservation, and HOPE there was a room tp get the next day. So, we had to drive tje extra to hotel, and check in before going to see our baby. And yes, we explained the situation to her- she rudely cut me off and said it didnt matter, that was what would happen. When we arrived to check in, Debra was on the phone, and it was obviously a personal call. I waited almost 5 minutes while she had a disagreement with someone. She acted angry that i didnt step away and give her privacy. After she finally hung up, she was incredibly hateful, rude, and condescending. The entire lobby, elevator, and entire 2nd floor reeked of Pot. The 3 days we were there. Our grand daughter will be in tje hospital foe many months - so we will be spending a lot of time there and a lot of money on Hotels. After our disdainful treatment by Debra- it likely wont be back at this property.

Posted by on Nov 25, 2019

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4 out of 5

Posted by on Nov 17, 2019

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2 out of 5
The room had a strong smell of disinfectant, but our feet were black after walking barefoot on the floors. Mold knee high on the bathroom walls. Very gross!!!

Posted by on Sep 27, 2019

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3 out of 5
The price is the best thing about the stay at this hotel,

Posted by on May 23, 2019

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1 out of 5
Horrible. Staff members were not so friendly. They put gum on my door, the sheets were nasty. No hot water in the shower. I WILL NOT RECOMMEND ANYONE TO THIS HOTEL!!!!!!!!!

Posted by on Jan 28, 2019

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About the HomeTowne Studios by Red Roof St. Louis - Airport/ N Lindbergh

Location 6065 N Linbergh Blvd, Hazelwood, MO 63042

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

HomeTowne Studios by Red Roof St. Louis - Airport/ N Lindbergh offers its guests coffee/tea in a common area, laundry facilities, and an elevator. Public spaces have free WiFi. Free self parking is available. Smoking is allowed in designated areas at this Hazelwood hotel.

  • 1 building
  • 122 guestrooms or units
  • 3 levels
  • Built in 1996
  • Coffee in lobby
  • Self-service laundry
  • Front desk (limited hours)
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

HomeTowne Studios by Red Roof St. Louis - Airport/ N Lindbergh offers 122 accommodations with safes and complimentary toiletries. 32-inch flat-screen televisions come with cable channels. Kitchenettes offer full-sized refrigerators/freezers, stovetops, and microwaves. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided on request.

  • In-room kitchenette
  • Flat-screen television
  • Cable channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Shower
  • Housekeeping (on request)
  • Local calls (free)
  • Safe
  • Toiletries (free)
  • Telephone
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wardrobe or closet

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

The front desk is open daily from 7:00 AM - 11:00 PM. If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property does not provide dishware in the rooms. Cookware, dishware, and utensils are available for a surcharge or guests may bring their own.

This property allows guests 18 or over to check in with valid military ID.

The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, and Diners Club

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

For any deposits paid in cash or check, refunds will be mailed within 14 days after departure (pending room inspection).

This property’s full housekeeping service is provided every 14 days. Partial service, consisting of bed sheets exchange and trash removal, is provided every 7 days. Additional housekeeping is available for the listed fee amount per requested service.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 72 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Red Roof - RediClean. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Gap period enforced between guest stays - 72 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Housekeeping fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • HomeTowne Studios St. Louis Airport N Lindbergh Hotel
  • Extended Stay America St N Lindberg Blvd
  • Extended Stay America St N Lindberg Blvd Hotel
  • Extended Stay America St N Lindberg Blvd Hotel Louis Airport
  • Crosslands St. Louis Airport N. Lindbergh Blvd. Hotel Hazelwood
  • Crosslands St. Louis Airport N. Lindbergh Blvd. Hotel
  • Crosslands St. Louis Airport N. Lindbergh Blvd. Hazelwood
  • HomeTowne Studios St. Louis Airport N Lindbergh
  • HomeTowne Studios St. Louis Airport/ N Lindbergh
  • HomeTowne Studios St. Louis Airport/ N Lindbergh by Red Roof

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.