Travelocity Verified Review
"My husband and I were on the first floor and had an amazing room (handicapped) even though we did not require that type of room. I believe it was an upgrade for us. Staff were amazingly friendly and helpful. The regular check out time is noon which is also nice if you needed to sleep in a little longer. We heard no noise from the highway even though they provided ear plugs. the room was spotless. The only thing that would have been nice is that they offered coffee throughout the day but it gets removed at 10:30 am."
A verified traveler stayed at Holiday Inn Tacoma Mall, an IHG Hotel