2/10 Terrible
Chavon
Feb 27, 2024
Noise complaint
Check in went smooth Friday evening when we arrived. All friday evening above us I sounded like someone was rearranging furniture/scratching at the floor all night. My husband told me let’s just try and get some rest so we did. Saturday afternoon the noise started again. We could no take the noise we we left for the day. When we returned the noise was still going. So at 10pm I call the front desk and I belie we spoke to a Mike. I explained what was going on and he told me he would call and ask them to stop. Well it didn’t at this time I was getting mad so at 10:30 I called the desk again (mind you the phone in my room did not work, there was no plug to it) so I had to use my personal phone. Mike told me he called the people above is. Well I told him it sounds like dogs running around playing with the zoomies. He told me he would reach out to them again. Well let’s just say the noise kept up all night. We tried our best to sleep. When we checked out in the am on Sunday I complained to the two young ladies at the desk they apologized and were looking into if the ppl above us had dogs. We do not plan to stay here again. The ph did not work, we found two dead roaches on the floor and the noise was u acceptable
Chavon
Stayed 2 nights in Feb 2024