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"Great location and helpful staff! " More

By a verified traveler on Sun 09 May 2021

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Hotel Description

4-star romantic hotel in Northwest

City center stay

With a stay at this Northwest hotel, you'll be steps from Sandler Center for the Performing Arts and Virginia Beach Town Center. Virginia Beach Central Library and Mount Trashmore Park are also within 3 miles (5 km).

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the gym and perks like free self parking.

Free WiFi, comfy beds

The 236 guestrooms boast modern comforts like LCD TVs with satellite channels, free WiFi, and wired Internet. Pillowtop beds, 24-hour room service, and coffee/tea makers are also available.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$144* Per night/room Nov 7 - Nov 8

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Non Smoking, Corner

Bed Count 1 King Bed Maximum Occupancy 3 Max

Westin, Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

The Westin Virginia Beach Town Center ratings based on 17 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Westin Virginia Beach Town Center

Everyone (11) Couples (1) Family (5)
2 out of 5

Posted by on Jun 1, 2021

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Comment from Hotel Management

Jul 20, 2021 by Maria

Thank you for your candid feedback. I am very sorry to hear that your stay at the hotel was not up to par. Please note that this information has been passed on to our concerned staff. Despite this, we hope to be able to welcome you back on a return visit to Virginia Beach. Maria Jones Front Office Supervisor

5 out of 5
Great location and helpful staff!

Posted by on May 9, 2021

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4 out of 5
Well, the thing I didn't like in the room, was the bathroom sink faucet was leaking which caused items on the sink to get wet. My biggest complaint, is the flat sheets on the bed. I hate the seam at the bottom of the bed where the sheets end. They should be using fitted bottom sheets. The other thing that happened was we went into the Marketplace to buy a water, however there were 3 people ahead of us. The two people directly ahead got tired of waiting after 10 mins and left. We waited another 10 mins and then we left while 1 woman was having her coffee made and the barista made mistakes.

Posted by on Apr 20, 2021

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4 out of 5
Location was perfect for our needs. the only issue was the LOUD partying going on in the rooms near us....way into 4am-5am....

Posted by on Mar 15, 2021

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3 out of 5
On-line the hotel listed a bar, a marketplace, room service and a restaurant; upon check-in we found out they were all closed due to covid. What a disappointment.

Posted by on Feb 16, 2021

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5 out of 5

Posted by on Nov 30, 2020

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5 out of 5

Posted by on Feb 22, 2020

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4 out of 5
Barry helped check me in on NYE. My card kept declining and I was worried about finding a park after a 2hr drive. A line was forming and Barry manually keyed in my card and got it to approve. Then when he saw I was freaking out, he literally stepped around the desk, and asked me to take a deep breath. He said whatever I say will happen will happen, and I say you will find a park. He explained the nearby decks and rules and sent me on my way to success. Barry's passion and committment is the epitome of excellent customer service!! Bravo!

Posted by on Jan 2, 2020

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5 out of 5
Great property, very clean great area, will definitely stay here again !!!!

Posted by on Apr 24, 2019

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4 out of 5

Posted by on Jan 12, 2019

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About the The Westin Virginia Beach Town Center

Location 4535 Commerce St, Virginia Beach, VA 23462

Property Features

The Westin Virginia Beach Town Center offers its guests an indoor pool and a health club. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. You'll find a business center on site. The business-friendly The Westin Virginia Beach Town Center also features gift shops/newsstands, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available. This 4-star Virginia Beach hotel is smoke free.

  • 1 building
  • 236 guestrooms or units
  • Built in 2009
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Wired Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

The Westin Virginia Beach Town Center offers 236 air-conditioned accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. LCD televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Housekeeping is provided daily.

  • Pillowtop beds
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10:00 AM.

The Westin Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Parasailing nearby
  • Surfing/boogie boarding nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Windsurfing nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 75 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 40 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 8 and USD 25 per person (approximately)
  • Fee for in-room wired Internet: USD 9.95 per day (rates may vary)
  • Valet parking fee: USD 27 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Westin Hotel Virginia Beach Town Center
  • Westin Virginia Beach Town Center
  • Virginia Beach Westin
  • Westin Virginia Beach Town Hotel Virginia Beach
  • Westin Virginia Beach Town Center Hotel
  • Virginia Beach Westin
  • The Westin Virginia Beach Town Center Hotel
  • The Westin Virginia Beach Town Center Virginia Beach
  • The Westin Virginia Beach Town Center Hotel Virginia Beach

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.