Apr 17, 2022 by Marietta Hipolito
Thank you for being our guest with Sheraton Pentagon City. We appreciate your feedback.
Jan 4, 2022 by Marietta Hipolito
Thank you for being our guest with Sheraton Pentagon City. We are appreciative of your feedback.
Oct 10, 2021 by Alina TT
Mr. Shakim Thank you for your candid review and we apologize for your experience. We will follow up with out team to ensure this will not happen on your next visit. Again, thank you for your sincerity.
Oct 6, 2021 by Hotel Management
Thank you for taking the time to review our hotel. While we are delighted to have welcomed you as our guest, we are disappointed to hear that you were not fully satisfied with your overall stay with us. Should you ever find yourself back in town, please give us a chance to show you that our product and service can live up to your expectations.
Sep 21, 2021 by Hotel Management
First and foremost, please accept my sincerest apologies for the unsatisfactory experience you had during your time with us. We are truly sorry and disappointed to hear about the perception you are left with about our staff and accommodations. We have high expectations for ourselves and are all sorry we missed the mark on your experience. We really hoped you'd love us - I'm so saddened to hear that we fell short. Please know that we do try to consistently deliver a superior guest experience. Should you ever find yourself back in town, please give us a chance to show you that our product and service can live up to your expectations.
Aug 16, 2021 by Hotel Management
Thank you for your review. We are sorry to hear that we failed to meet your expectations during your recent stay. We truly appreciate your feedback as we are always looking for opportunities to improve. We hope to have the chance to welcome you back in the future for a more enjoyable stay.
Jul 19, 2021 by Hotel Management
Thank you for sharing your positive experience with us and with your fellow travelers. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay with us. We look forward to welcoming you back to our hotel in the not-too-distant future!