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Isle Casino Hotel- Waterloo

3-star property
777 Isle of Capri Blvd, Waterloo, IA 1-855-201-7819

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3.8 out of 5
Good!
See all 21 Travelocity Reviews

"Every staff member we came across were very friendly. We were very pleased with our stay. Great place to have fun and great food. " More

By a verified traveler on Thu 26 Apr 2018

Points Of Interest

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Hotel Description

3-star hotel near Lost Island Waterpark

In shopping district

You'll find Lost Island Waterpark and South Hills Golf Course within a 15-minute walk of this Waterloo hotel. Five Sullivan Brother Convention Center and Grout Museum of History are also within 6 miles (10 km).

Casino, indoor pool

A casino, 3 restaurants, and an indoor pool are all featured at this hotel. Traveling on business? Take advantage of the free WiFi in public areas, express check-out, and free valet parking. Relax with a drink at one of the 2 bars/lounges and enjoy perks like free self parking.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 195 guestrooms also offer free WiFi and LCD TVs with cable channels. Other amenities include premium bedding, free local calls, and ceiling fans.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$97* Per night/room Jan 20 - Jan 21

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

King room with Jacuzzi Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Isle Casino Hotel- Waterloo ratings based on 21 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Isle Casino Hotel- Waterloo

Everyone (4) Couples (1) Family (5)
3 out of 5
Beds, bedding and linen could have been cleaner. Hotel in general could use some touch ups. Plug ins broken on wall in lobby. Paint chipping in pool and hot tub area. Carpets in rooms very warn and matted.

Posted by on Nov 30, 2019

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Comment from Hotel Management

Dec 4, 2019 by Isle Waterloo

Thank you for your feedback. We always demand cleanliness, as well as attentive service, and clearly your stay with us was not as enjoyable as it should have been. Your comments will be passed along to property management. Thank you.

4 out of 5
We had a great time and loved the jacuzzi tub!!!! The only thing was the pillows were a little hard, but overall a great bed.

Posted by on Nov 25, 2019

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Comment from Hotel Management

Nov 26, 2019 by Isle Waterloo

Thank you or 4 out of 5! We hope you'll visit again soon!

3 out of 5
Room not cleaned and restocked. Price different than quoted.

Posted by on Sep 4, 2019

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Comment from Hotel Management

Oct 29, 2019 by Isle Waterloo

We are terribly sorry you experienced this. We hope you'll try us again in the future.

5 out of 5

Posted by on Aug 31, 2019

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Comment from Hotel Management

Oct 16, 2019 by Isle Waterloo

Thank you for 5/5, we are happy to hear you enjoyed your stay! Visit again soon!

5 out of 5
We always stay at the Isle when we are in Waterloo. Love the rooms and if we aren't too tired love to gamble a little!

Posted by on Jun 26, 2019

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Comment from Hotel Management

Jun 28, 2019 by Isle Casino Hotel Waterloo

We are happy you had a great stay with us! We look forward to seeing you again real soon.

4 out of 5
One stop, get done working check-in to hotel, shower, go down and get something to eat, then a little entertainment before heading up to bed.

Posted by on Apr 12, 2019

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Comment from Hotel Management

Apr 12, 2019 by Isle Casino Hotel Waterloo

We are happy you had a great visit with us! We look forward to seeing you again real soon.

5 out of 5
Every staff member we came across were very friendly. We were very pleased with our stay. Great place to have fun and great food.

Posted by , from NC on Apr 26, 2018

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Comment from Hotel Management

Apr 27, 2018 by Isle Casino Hotel Waterloo

We are very happy you had a great time during your visit. We hope you come back soon to see us!

2 out of 5

Bedbugs

Pros: Everything was fine except for the bedbug problem.
Cons: Get rid of the bedbugs and get new pillows as the one I had was used up.
I received 10 bedbug bites while staying at the hotel in room 501. I have never been bitten by bedbugs before but have found that I am very allergic to them. I called the hotel a couple days after I stayed just to inform them of the bedbugs in room 501. The hotel informed someone would call me back but no one called me back. I don't want anything from the hotel. I only called to inform them of the bedbugs in room 501.

Posted by on Oct 26, 2015

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Comment from Hotel Management

Nov 13, 2015 by General Manager

Hi there, thank you for bringing your experience to our attention. We want all of our guests to have a comfortable and enjoyable stay when visiting us. We are currently working on making all of the necessary improvements.

5 out of 5

The hotel was easy to get to from the interstate.

Pros: Clean and attractive even at first site.
Cons: We did not like the casino staff attire. They were all wearing t-shirts and we were not sure if they were the staff or not.
Location: We went to a hurricane bar and grill, which was very good.
We had a nice stay. The hotel was very easy to get to from the interstate. Everything was very nice.

Posted by , from Illinois on Sep 8, 2015

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Comment from Hotel Management

Sep 15, 2015 by Guest Relations Manager

Hi there Julie, thanks so much for your feedback! We're glad you enjoyed your stay with us and we look forward to having you back again soon!

1 out of 5

Rude Customer Service check-in

Reservations were made with Travelocity for the hotel casino "Isle of Capri" in Waterloo. As had happened before there were no rooms when we arrived and upon showing my confirmation papers the clerk after saying there were no rooms suddenly found one only it was a King and I had asked for two queens but they did not have a room with 2 Queen beds. We need them for our sleep masks which are cumbersome to sleep with. There was no microwave and a broken refrigerator door latch and we could not get into it the first night but next morning got it open and there was only enough space for 4 bottles of water. We didn't ask the beds to be changed so they did the towels and glasses and wastebaskets but really is that rather cheap service. They did not even straighten the bed. We were given rooms with cement roof scenery. All we could see was the sky. When you book with a company like travelocity who buy up blocks of rooms you get the worst view ever so they are cheaper supposedly. The WiFi was so slow I never got my e-mails in nor could I play a game or two on the computer. I would not stay at all if it weren't for the convenience of the casino but I think that was the last time we will be staying there. Check out was fast and they offered us a bottle of water as if that was a consolation prize.

Posted by , from Waterloo IA on Jul 8, 2013

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About the Isle Casino Hotel- Waterloo

Location 777 Isle of Capri Blvd, Waterloo, IA 50701

Property Features

Isle Casino Hotel- Waterloo offers its guests an indoor pool, a spa tub, and a fitness center. There are 3 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 5000 square feet (465 square meters) and includes conference space. A casino, a vending machine, and gift shops/newsstands are also featured at the business-friendly Isle Casino Hotel- Waterloo. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 3-star Waterloo hotel.

  • 195 guestrooms or units
  • 9 levels
  • 3 dining venues
  • 2 bars or lounges
  • 5000 sq ft of conference space
  • 465 sq m of conference space
  • Built in 2007
  • Casino
  • Coffee shop
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Gift shop
  • Computer for guest use
  • ATM
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area

Family Friendly Amenities

  • Indoor pool
  • Free WiFi
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Airport: Cedar Rapids, IA (CID-Eastern Iowa) (99 km / 61.5 mi)
  • Parking: Free valet parking and self parking

Room Amenities

Isle Casino Hotel- Waterloo offers 195 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekends from 7:00 AM and 10:00 AM.

Farmer's Pick Buffet - This buffet restaurant serves breakfast, lunch, and dinner.

Otis and Henry's - This restaurant serves dinner only. Guests can enjoy drinks at the bar. Open select days.

The Brew Brothers - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time ends at 1:00 AM
  • Check-in time starts at 4 PM
  • Minimum check-in age is: 21

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No cribs (infant beds) available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per stay
  • Resort fee: USD 8.96 per accommodation, per night

The resort fee includes:

  • Pool access
  • Health club access
  • Fitness center access
  • In-room safe
  • Self parking
  • Valet parking
  • Parking
  • Housekeeping

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 7 and USD 15 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Isle Casino Hotel Waterloo
  • Isle Casino Waterloo
  • Isle Hotel
  • Waterloo Casino Hotel
  • Isle Casino And Hotel
  • Isle Hotel Waterloo
  • Isle Capri Waterloo Casino Hotel
  • Isle Capri Waterloo Casino
  • Isle Of Capri Waterloo Casino Hotel
  • Isle Casino Hotel
  • Isle Casino Waterloo
  • Isle Casino Hotel- Waterloo Hotel
  • Isle Of Capri Waterloo Casino Hotel
  • Isle Casino Hotel Waterloo
  • Isle Casino Hotel- Waterloo Waterloo
  • Isle Casino Hotel- Waterloo Hotel Waterloo
  • Isle Casino Waterloo Waterloo
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You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.