6/10 Okay
Steven
Traveled with family
May 27, 2024
Disliked: Cleanliness, staff & service, amenities
I rented a suite for me and 4 kids traveling to a family reunion in northern Georgia… We decided to drive a full day and then stay in Mobile Alabama, and complete the drive the next day… when we got to the hotel with our reservation, they told me the room was not available, but they would find me a room. I was tired from traveling, so I agreed, but the room they gave me only slept 4 people and they had no rollaway beds, no cots, nothing! One of the kids had to sleep on the floor, and there were not enough growlers to go around, and no more could be provided…. Very unsatisfactory accommodations, and no offer of a redemption, discount nothing… won’t be using this again!!,