2/10 Terrible
Mary
Jan 24, 2024
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Threatening us and we ran out of the room
When we arrived the gentleman up front could not speak very much English when we walked down the hall towards our room the carpet was very dirty the woodwork there was blankets hung out through the hallway we peek behind one there was a shovel in trash there was a couple of those down through there we got to our room it was cold so we turn the heat up looked around look dirty we weren't happy but we had traveled all day so we went to go eat came back an hour and a half room was cold we went to go ask for another room because this one was dirty look like it had not been cleaned he was very rude to us it was a different gentleman this time said that he had just started that night but he knew all the rules and the walls of the hotel and knew how to work the computer pretty well told us that no matter what he was not going to change our room so we go back to the room and we are looking around at the dirtiness and we go into the jacuzzi part and there was a dead bug laying on the floor so I go back up to the desk to explain to this man this room has not been cleaned that somebody apparently have been living in this room there was a gentleman in the building that was drug raging through the hallways threaten me was beating on the doors I got down to the room told my fiance let's go we're not staying here the guy out here just scared me and it's dirty let's go when we come out of the room with our suitcase and bag the same person was raging back up the hallway but elevator and door
Mary
Stayed 1 night in Jan 2024
