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"Room was small, and overall didn’t feel like a good value proposition. However cost aside, it was an acceptable stay. A lightbulb went out in my room ... " More

By a verified traveler on Sat 04 Jan 2020

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Hotel Description

Hotel near Northlake Mall in Atlanta

City center stay

Your stay at this Northlake hotel places you within 9 miles (15 km) of Emory University and Stone Mountain. Jimmy Carter Library and Museum and Atlanta Botanical Garden are within 12 miles (20 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free continental breakfast, free WiFi, and free self parking. Business travelers can take advantage of the laundry service. There's a seasonal outdoor pool on site, and laundry facilities and free newspapers are also offered.

Room, 1 King Bed, Non Smoking (Pet Friendly)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$87* Per night/room Jun 27 - Jun 28

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 2 Double Beds, Non Smoking (Pet Friendly)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Quality Inn Atlanta Northlake ratings based on 12 Verified Reviews

Review Summary
3.2 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Quality Inn Atlanta Northlake

Everyone (6) Family (3)
4 out of 5

Posted by on Feb 12, 2020

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Comment from Hotel Management

Feb 13, 2020 by Mo

Thank you for taking the time to leave us a review.

4 out of 5
Room was small, and overall didn’t feel like a good value proposition. However cost aside, it was an acceptable stay. A lightbulb went out in my room and was promptly replaced.

Posted by on Jan 4, 2020

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Comment from Hotel Management

Jan 9, 2020 by Mo

Thank you for taking the time to leave us a review. We always try to provied the best services to our guests.

4 out of 5
They stay was nice everyone was friendly, my blow dryer was broke but overall I had no problems. Housekeeping was awesome, and the front staff was great.

Posted by , from Florida on Aug 21, 2019

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Comment from Hotel Management

Sep 6, 2019 by Mo

Thank you for such wonderful comments! I will pass them along to our dedicated staff. I hope you let us know about the blow dryer during your stay so we were able to provide you with a new one.

3 out of 5
Upon check in the staffperson was very friendly, quick, and accommodating. There were luggage carts available to use and an elevator, although the lobby was a bit cramped and crowded with furniture and made it hard to maneuver the cart to the elevator. The hallway to my room was very noisy with mechanical noises coming from the ceiling.The room was clean and comfortable. Around midnight there was banging on the walls that went on for a good half hour. No one answered when I tried to call the front desk after repeated attempts. The breakfast area was very small and sprawled out all over the lobby, making it hard to find things. When I rang for the elevator a housekeeper entered through the backside with her cart even though she saw me with my hands full and just used the elevator anyway without letting me in. Another housekeeper nearby saw what had happened and apologized to me, saying that the other housekeeper should have waited and allowed me to use the elevator first. Upon departure there was dog waste right in front of my vehicle.

Posted by , from WIsconsin on Jul 16, 2019

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Comment from Hotel Management

Jul 23, 2019 by Kal

Dear Guest: We carefully read your report. Most of the comments we receive indicate that our staff are very friendly and it seems that we failed to do the same for you. This is a former Marriott hotel, built in 2002 and indeed when you find the lobby area for breakfast tight, it is because most guests come for breakfast at the same time. We are sorry that we did not provide you with 100% satisfaction.

5 out of 5
Had very nice time the room was clean the staff was nice overall an excellent experience.

Posted by , from Cincinnati Ohio on Oct 1, 2018

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4 out of 5

Nice Room

Pros: comfortable room, good location, good value for the money
Cons: Sank down too far in easy chair and office chair did not reach the desk top.
The room was clean and comfortable. The easy chair and office chair should be replaced soon otherwise good room. The location was great, just of the interstate but not too close to hear traffic. The grounds were beautiful, kudos to whoever keeps the flowers, specially the roses.

Posted by on Apr 24, 2016

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1 out of 5

Never

Never going back again.. ac never work finally put me in other room..

Posted by , from Decatur , GA on Apr 19, 2016

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4 out of 5

Last minute vacation.

Pros: Friendly staff, budget friendly, clean.
Location: Close to downtown Atlanta, Midtown, Space Mountain, Six Flags. All you can imagine.
For being a budget friendly hotel, everything was as mentioned on the website. It was great having a coffee maker/coffee and mini frig. Only thing wrong was that the elevator was not working and our room was on the third floor. The staff members were all friendly and accommodating. Will stay again if I'm in the area.

Posted by on Jan 4, 2016

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5 out of 5

very comfort hotel

Very nice hotel with the swimming pool outside. The room was great. It has fridge and microwave. Me and my girlfriend really enjoyed spending a night there.

Posted by , from Greensboro, NC on Nov 5, 2013

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Comment from Hotel Management

Nov 29, 2014 by

Dear Lacoste, Thanks you for responding to the questionnaire. We are happy that you enjoyed your stay and are looking forward to your return visit to our hotel.

1 out of 5

No Guarantee

I was about to step into the shower when the light in the bathroom went out. I was told that there would be no one to fix the problem until the morning. There are signs everwhere that say if you are not satisfied your stay is free (or something like that). I was told around 2 or 3 in the morning (when this happened) that if I stay-I pay! No one to help us move our stuff and in all 3 of the rooms we ""visited"" there were lights not working. In the letter they finally sent in response to my complaint they implied that they did not charge me for 2 rooms-the one with the pitch black bathroom or one I moved our stuff into. How nice of them! In my opinion it was also pretty dirty. We moved to a nicer hotel the next morning.

Posted by on Sep 12, 2008

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About the Quality Inn Atlanta Northlake

Location 2155 Ranchwood Dr NE, Atlanta, GA 30345

Property Features

Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. A seasonal outdoor pool, multilingual staff, and a picnic area are also featured at the business-friendly Quality Inn Atlanta Northlake. Self parking is free. Smoking is allowed in designated areas at this Atlanta hotel.

  • 1 building
  • 130 guestrooms or units
  • 3 levels
  • Built in 1982
  • Continental breakfast (free)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Outdoor picnic space
  • Computer for guest use
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area
  • Refrigerator in a common area

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Sofa bed
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Parking: Free self parking

Room Amenities

Quality Inn Atlanta Northlake offers 130 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and complimentary bottled water. 40-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers. This Atlanta hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily. Renovation of all guestrooms was completed in May 2016.

  • Deep soaking tub
  • Pull-out sofa bed
  • IPod dock
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

Guests are served free continental breakfast daily from 7:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include a seasonal outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Handrails in stairways
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 25 per pet, per night, plus a deposit of USD 200.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 25 lbs)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Cash or credit card deposit required
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 4
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 200.00 per stay
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: 50 percent of room rate (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Atlanta Northlake
  • Northlake Atlanta
  • Quality Inn Atlanta Northlake
  • Quality Inn Northlake Atlanta
  • Quality Inn Northlake Hotel Atlanta
  • Quality Inn Northlake
  • Quality Atlanta Northlake
  • Quality Northlake
  • Quality Inn Atlanta Northlake Hotel
  • Quality Inn Atlanta Northlake Atlanta
  • Quality Inn Atlanta Northlake Hotel Atlanta

You should know

  • The seasonal pool will open in May and close in September.
  • Pool access available from 8 AM to 9 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.