My friend & I checked in about 730pm on a Sunday & we were the only ones in the lobby. We walked up to the front desk, and I cheerfully said hi to the lady behind the counter, who replied with “just a minute“ and walked over to a cooler, grabbed a drink, and a snack, came back and then proceeded to try to ring it in on the register, over and over again, my while my friend, and I just stood there waiting. After she made about six attempts, she finally stopped and said “name”. She was quite curt and unfriendly. I did not get her name but later that evening we returned, and there was a guy behind the counter named Kevin and he was super nice and accommodating and friendly. Then we checked out the next morning and there was another lady there and she was also terrific. I loved the design of the hotel, and it was pretty clean, although there was no soap in the room, but we got some from Kevin. All in all, it was a very nice day with the exception of the unfriendly person that initially checked us in.