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"Everything was great, but no A.C., which made it uncomfortable to sleep at night. " More

By a verified traveler on Mon 30 Jul 2018

Hotel Description

3-star beach hotel near Big Bear Marina

Mountain retreat

Within a 10-minute walk of this Big Bear Lake hotel, you'll find Alpine Slide at Magic Mountain and Big Bear Marina. Also, Big Bear Visitor Center is within half a mile (1 km) and Pine Knot Marina is within 2 miles (3 km).

Outdoor pool

This hotel features an outdoor pool and a spa tub. Guests will appreciate free perks like free self parking and WiFi in public areas. A business center, a lobby fireplace, and a picnic area are also on offer.

Fireplaces, free WiFi

Boasting fireplaces, the 57 guestrooms also offer free WiFi and flat-screen TVs. Refrigerators, microwaves, and coffee/tea makers are also available.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$111* Per night/room Jan 28 - Jan 29

Cabin, 1 Queen Bed with Sofa bed, Jetted Tub

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Cabin

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Studio With Whirlpool

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Cabin, 2 Bedrooms

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Cabin, 1 Queen Bed with Sofa bed

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Big Bear Frontier ratings based on 65 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Big Bear Frontier

Everyone (14) Couples (1) Family (3)
3 out of 5

Posted by on Dec 7, 2019

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Comment from Hotel Management

Dec 8, 2019 by Amy

Thank you for your feedback! We hope that you have a wonderful holiday season and that you'll visit us again!

3 out of 5
Pros-great location, friendly staff, good price, fireplace (even though you have to provide your own duraflame logs), pet friendly, there was a nice little lakefront/patio area, windows that open (definitely helped one of the cons) Cons-the bathroom was a problem, the tub was a bit clogged so water wasn’t draining well, the water in the shower would not keep a constant temperature, the toilet kept breaking. Cons outside of the bathroom-not super clean (the kind of place you definitely don’t want to go barefoot), had a smell that caused us to open one of the windows-in the winter, paper thin walls between rooms (could hear our neighbor’s entire conversations. Luckily we were on the end, so we only had one shared wall)

Posted by on Nov 29, 2019

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Comment from Hotel Management

Nov 29, 2019 by David - Operations Manager

I am sorry about the issues you had with your room, we work hard to make sure everyone has a great stay. I will definitely have a talk with our housekeeping staff. Hopefully you will give us another chance.

5 out of 5
They have an excellent front desk staff and coffee in the lobby with flavored creamers. The room smelled clean.. very impressed.

Posted by on Oct 6, 2019

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Comment from Hotel Management

Oct 6, 2019 by Amy

Thank you for your positive review! We're so glad that are staff could make your stay so pleasant! We hope that you will visit us again soon!

5 out of 5

Posted by on Jul 23, 2019

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Comment from Hotel Management

Jul 23, 2019 by Amy

Thank you for your positive feedback! We're so glad you enjoyed your stay with us and hope that you'll visit again soon!

5 out of 5
Quaint, Quiet, & right by the lake! Older property, but very clean. Staff was exceptionally nice and helpful! Very convenient walking distance to the Villiage. We found our new place to stay!

Posted by on Jul 6, 2019

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Comment from Hotel Management

Jul 7, 2019 by Amy

Thank you for your positive feedback! We're so glad our staff could make your stay even more enjoyable! We hope you come visit us again soon!

5 out of 5
Great place to stay: Lake view was great, pool and jacuzzi was heated, staff was good and we were able to do some barbecue.

Posted by on May 27, 2019

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Comment from Hotel Management

May 27, 2019 by Amy

Thank you for positive review! We hope you visit again soon!

5 out of 5
Very nice view and great room. Unfortunately one night of very loud noise. They really left a huge mess for the workers. Other than that, great and comfortable. Not far from shopping either.

Posted by on May 26, 2019

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Comment from Hotel Management

May 26, 2019 by Amy

Thank you for your positive review! We apologize for the noise :( We hope you'll visit us again soon!

3 out of 5

Posted by on Mar 29, 2019

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Comment from Hotel Management

Mar 30, 2019 by Amy

Thank you for your feedback.

4 out of 5

Posted by on Dec 25, 2018

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Comment from Hotel Management

Dec 25, 2018 by David - Operations Manager

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

4 out of 5
Big Bear Frontier was a perfect place for a little get away. The staff was very friendly with a quick check in process. We stayed in Cabin Unit 6 for my boyfriends Birthday weekend. It was the perfect size for us and could even fit 2 more people. The only downside was this cabin unit is located on a corner spot, so we were woken up by the traffic pretty early in the morning. The shower head could use a replacement, do to a lack of water pressure coming out. I would recommend staying at the Frontier the next time you're in Big Bear.

Posted by on Dec 10, 2018

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Comment from Hotel Management

Dec 11, 2018 by Amy

Good morning! Thank you for your positive review! Our staff always appreciates kind comments. We love that your enjoyed yourselves. Our apologizes for the early morning traffic. We do have units similar to #6 located off of the corner so please call us directly next time you stay to ensure we can avoid any distturbances. Have a wonderful holiday!

Property Features

Big Bear Frontier offers its guests an outdoor pool and a spa tub. WiFi is free in public spaces. There's an onsite business center. Barbecue grills, multilingual staff, and a picnic area are also featured at Big Bear Frontier. Self parking is free. Smoking is allowed in designated areas at this 3-star Big Bear Lake hotel.

  • 57 guestrooms or units
  • 2 levels
  • Business facilities
  • Coffee in lobby
  • Front desk (limited hours)
  • Staff is multilingual
  • BBQ grill(s)
  • Outdoor picnic space
  • Fireplace in lobby
  • Television in lobby
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Big Bear Frontier offers 57 accommodations, which are accessible via exterior corridors and feature fireplaces and safes. Refrigerators, microwaves, and coffee/tea makers are provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with premium satellite channels. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

  • Bathrooms are partially open
  • Fireplace
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Exterior corridor access
  • Ceiling fan
  • Connecting rooms available

Nearby Activities

An outdoor pool and a spa tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Fishing on site
  • Water skiing nearby
  • Golfing nearby
  • Snowmobiling nearby
  • Mountain biking nearby
  • Snowshoeing nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Bicycle rentals nearby
  • Rowing or canoeing on site
  • Snow tubing nearby
  • Basketball on site
  • Hiking/biking trails nearby
  • Personal motorized watercraft on site
  • Sailing nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.00 per night.
  • Cribs (infant beds) are available for USD 15.0 per night.

Pets

  • Pets: USD 15 per pet, per night

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • Only service animals are allowed
  • No elevators
  • Debit cards not accepted

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per night
  • Crib (infant bed) fee: USD 15.0 per night
  • Rollaway bed fee: USD 15.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Big Bear Frontier
  • Big Bear Frontier Hotel
  • Frontier Big Bear
  • Big Bear Frontier Cabins And Hotel
  • Big Bear Frontier Cabins Hotel Big Bear Lake
  • Big Bear Frontier Lake
  • Big Bear Frontier Lodge
  • Big Bear Frontier Hotel
  • Big Bear Frontier Big Bear Lake
  • Big Bear Frontier Hotel Big Bear Lake

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.