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"Nice staff good parking Quiet " More

By a verified traveler on Mon 09 Oct 2023

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Hotel Description

Saugus guestrooms with free WiFi

Near the airport

You'll be within 9 miles (15 km) of Encore Boston Harbor and 12 miles (20 km) of TD Garden with a stay here. Harvard University and Boston Harbor are also within 12 miles (20 km).

Round-the-clock service

Free self parking is available and the hotel's front desk is staffed around-the-clock. WiFi in public areas is free. A safe deposit box is also provided.

Superior Room, 1 King Bed (Smoke Free)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$90* Per night/room Mar 25 - Mar 26

Suite, 1 King Bed with Sofa bed (Smoke Free)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premium Room, 1 King Bed (Upgraded Bedding & Snack, Smoke Free)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room, 1 King Bed, Accessible (Upgraded Bedding & Snack, Smoke Free)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 1 King Bed, Accessible (Smoke Free)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Double Beds, Accessible (Roll-In Shower, Smoke Free)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Red Roof Inn PLUS+ Boston - Logan ratings based on 25 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Red Roof Inn PLUS+ Boston - Logan

Everyone (12) Couples (4) Family (7)
5 out of 5
Nice staff good parking Quiet

Posted by on Oct 9, 2023

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5 out of 5
This is a very basic hotel. Which is exactly what I was looking for. No frills that I have to pay extra for and don’t need. We spent very little time in our room so I just needed a clean room with two comfortable beds. Exactly what I got. It was about 20 min. Drive to Salem, which is why we were there. Staff was friendly. Check in was easy. They had vending machines for a small snack or drinks. I would stay again. Even though it was not cheap it was one of the cheapest places I found in the area with still feeling safe.

Posted by on Oct 3, 2023

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5 out of 5

Posted by on Sep 29, 2023

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4 out of 5
Overall a good experience. Safe clean and comfortable but hotel itself has limited amenities

Posted by on Sep 11, 2023

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2 out of 5

Posted by , from Everett on May 24, 2023

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5 out of 5
Only here for one night. Hard to say much

Posted by on May 7, 2023

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5 out of 5
Very clean please

Posted by on Feb 19, 2023

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5 out of 5
Great experience, friendly and helpful staff. The room and bed were excellent

Posted by on Sep 27, 2022

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Comment from Hotel Management

Sep 30, 2022 by Vanessa

Thank you

1 out of 5
Hotel stay had been prepaid. Upon arrival waited 20 minutes for desk clerk to return from bathroom. Clerk wanted a credit card imprint, but rejected my card as it's a check cashing/credit card. (She never attempted to use the card and I've never had any problem with other hotels). I had to call Expedia, who explained to her that she could charge their virtual card and they would charge my card. This seemed totally incomprehensible to her. She placed Expedia on hold for 45 minutes while she waited on other guests. Between checking in those guests, she tidied desk for 10 to 12 minutes while ignoring bleeping of call on hold. When I reminded her that Expedia was still on hold she said she didn't know how to use their virtual card and suggested she'd "give me a card" and told me to ask Expedia to call back at 10 the next day so manager could handle it. (She never picked up phone again) I assumed that the "card" she was going to give me was a key card to my room, but after Expedia disconnected I discovered it was her Manager's business card, which I couldn't call until 10 the next day. She expected me to leave and find other accommodations for the night. I explained that I didn't have enough money to pay for another hotel room when I'd already used my budget for this trip to pay for multiple nights at hers. I was rudely told that she couldn't help me and asked to leave. I had to cut trip short and spent night sitting on bench outside train station. Never been treated so badly

Posted by on Sep 16, 2022

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Comment from Hotel Management

Oct 7, 2022 by Vanessa

We apologize for the inconvenience you experienced but our hotel each guest who checks in is required to provide a debit or a credit card from an actual bank to either pay for the room or only for incidentals. We do not take any prepaid or cash app cards and this is actually stated in every website. Again, we apologize for the inconvenience.

1 out of 5
T

Posted by on Jun 19, 2022

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Comment from Hotel Management

Jun 23, 2022 by Vanessa

We apologize for the bad experience while you were a guest and we are hoping to better serve you in the future.

About the Red Roof Inn PLUS+ Boston - Logan

Location 920 Broadway, Saugus, MA 01906

Property Features

As a guest of Red Roof Inn PLUS+ Boston - Logan, you'll find a vending machine, coffee/tea in a common area, and a front-desk safe. Public spaces have free WiFi. The business-friendly Red Roof Inn PLUS+ Boston - Logan also features an ATM and an elevator. Self parking is free.

  • 117 guestrooms or units
  • 3 levels
  • Coffee in lobby
  • Front desk (24 hours)
  • Front-desk safe
  • ATM
  • Elevator

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Melrose Highlands Station (6.4 km / 4 mi)
  • Parking: Free self parking

Room Amenities

Red Roof Inn PLUS+ Boston - Logan offers 117 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium satellite channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (weekly)
  • Local calls (free)
  • Hair dryer
  • Safe (surcharge)
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property allows guests 18 or over to check in with valid military ID.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets are welcome and stay free
  • Maximum 1 (weight limit: 80 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Tax ID - C0007242620

This property accepts credit cards and debit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The tax ID number is C0007242620. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and debit cards. Cash is not accepted. Contactless check-out is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Pets allowed (no fees)
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • State tax ID - C0007242620
  • Parking height restrictions apply
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • In-room safe fee: USD 2.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Red Roof Logan
  • Red Roof Plus Boston
  • Red Roof Inn PLUS Boston Logan Hotel Saugus
  • Red Roof Plus Boston Logan Hotel
  • Red Roof Plus Boston Logan Hotel Saugus
  • Red Roof Plus Boston Logan Saugus
  • Red Roof Plus Logan
  • Red Roof Inn - Boston Logan Hotel Saugus
  • Red Roof Inn Boston Saugus
  • Red Roof Inn Saugus
  • Saugus Red Roof Inn
  • Red Roof Inn PLUS Boston Logan Saugus
  • Red Roof Inn PLUS Boston Logan
  • Red Roof PLUS Boston Logan
  • Red Roof PLUS+ Boston Logan
  • Red Roof Inn PLUS+ Boston Logan

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.