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"When we arrived there was a man sleeping in bushes in front by the hotel sign... we moved our car to a different spot and reported him to the staff. T ... " More

By a verified traveler on Mon 23 Dec 2019

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Hotel Description

Brentwood guestrooms with free WiFi

In Brentwood

You'll find Veterans Park Memorial Elements and Brentwood Family Aquatic Complex within 2 miles (3 km) of this hotel. Hannah Nicole Vineyards and Golf Club at Brentwood are also within 3 miles (5 km).

Free perks

This hotel features an outdoor pool and a gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
$165* Per night/room Dec 22 - Dec 23

Standard Room, 2 Queen Beds, Accessible (Comm Access)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible (Mobil Tub)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Queen Bed with Sofa bed

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Holiday Inn Express & Suites Brentwood, an IHG Hotel ratings based on 7 Verified Reviews

Review Summary
2.3 out of 5 2.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Holiday Inn Express & Suites Brentwood, an IHG Hotel

Everyone (2) Couples (2) Family (3)
1 out of 5
Was unable to check in, staff very rude, left and booked another hotel. will never stay at a Holiday Inn again.

Posted by , from Watsonville on Nov 6, 2022

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1 out of 5
Tried to charge me for the room I paid for online. Received keys to an occupied room. Asked for bedding for pull-out bed for 4 hours only to receive a mattress topper, 2 pillows without pillow cases, and a sheet. The only staff member onsite who was working was overworked with the hotel being at full capacity. No supplies as he said that is all he could find. No extra towels. They overbooked by 10 rooms cancelling families who were there for a soccer tourney with no place to stay. Holiday Inn knew they were full weeks ago but did not schedule extra help and being for the amount of people there.

Posted by on Oct 31, 2022

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3 out of 5
When we arrived there was a man sleeping in bushes in front by the hotel sign... we moved our car to a different spot and reported him to the staff. They said they will call authorities.

Posted by on Dec 23, 2019

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Comment from Hotel Management

Dec 24, 2019 by Autumn

We appreciate you letting staff know about the incident. We apologize for any inconveniences this may have caused, and hope you enjoyed the rest of your stay. Thank you for choosing the Holiday Inn & Express in Brentwood!

1 out of 5
They wanted to take my info and do what with it I don’t know but I didn’t feel comfortable so I couldn’t stay there

Posted by on Dec 4, 2019

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Comment from Hotel Management

Dec 9, 2019 by FDM

Thank you for the time to reach out and review. At each hotel they do have their own set of policies , and this location does require copy of the Id to verify whom is in the rooms.

1 out of 5

Posted by on Jul 16, 2019

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Comment from Hotel Management

Jul 18, 2019 by FDM

Thank you for taking the time to Review us . Sorry that you scored us so low, Hope that you will give us another chance.

5 out of 5
Hotel was Very Clean. Staff Very Friendly and Helpful. Quick and Easy check-in and out.

Posted by on Feb 18, 2019

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Comment from Hotel Management

Apr 10, 2019 by FDM

Great Review

4 out of 5

Great except in emergency

Pros: The staff was very friendly.
Cons: The breakfast could have lasted a little longer for a business that size.
Location: The location was very good with plenty of shopping and sight seeing in the area. It was centrally located for us for family.
I liked the hotel and the staff was very friendly. However, I was somewhat amazed that there was no offer for credit due to an emergency that could have been partially prevented with proper safety precautions. On our first night there we returned to the hotel after visiting relatives. The building was completely dark and when we entered the lobby all of the guests were standing in the lobby in the dark. There had been a total power outage due to an accident and the hotel had no generator for such a case as this. No lights, no air conditioner, no elevators. We were able to make it by stairs to our room, but the only light available was from the flashlight on our cell phones. The hotel did not even offer flashlights for use if you could make it to your room. This lasted until some time around 2-3 AM in the stifling heat. Finally, electricity was restored around 3AM with no explanation about what happened. Inasmuch as customers were unable to safely and comfortably use their rooms I believe there should have been some type of discount offered, if not a refund for the lack of accommodations. We were told the manager was on his way in, but he/she did not arrive in all the time we remained in the dark lobby.

Posted by , from Eureka, CA on Aug 7, 2018

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About the Holiday Inn Express & Suites Brentwood, an IHG Hotel

Location 541 Valdry Court, Brentwood, CA 94513

Property Features

Holiday Inn Express & Suites Brentwood, an IHG Hotel offers its guests an outdoor pool and a fitness center. Public spaces have free WiFi. You'll find a business center on site. Free breakfast is served daily. The business-friendly Holiday Inn Express & Suites Brentwood, an IHG Hotel also features complimentary newspapers in the lobby, laundry facilities, and a front desk safe. Self parking is free. This Brentwood hotel is smoke free.

  • 49 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Holiday Inn Express & Suites Brentwood, an IHG Hotel offers 49 air-conditioned accommodations with safes and coffee/tea makers. Premium cable television is provided. Refrigerators and microwaves are provided. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and JCB International. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25.00 per stay

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Holiday Inn Express Brentwood
  • Holiday Express Brentwood
  • Holiday Inn Express Suites Brentwood
  • Holiday Inn Express & Suites Brentwood, an IHG Hotel Hotel
  • Holiday Inn Express & Suites Brentwood, an IHG Hotel Brentwood

You should know

  • Pool access available from 7 AM to 10 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.