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"The room floor was very dirty but the staff offered to have housekeeping clean it for us. The pool wasn't open yet so that was disappointing but staff ... " More

By a verified traveler on Sat 17 Jul 2021

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Hotel Description

Family-friendly 3-star hotel near Knott's Berry Farm

Heart of Buena Park

Your stay at this Buena Park hotel places you within a 10-minute walk of Medieval Times and Knott's Berry Farm. Also within 9 miles (15 km) are Disneyland® and Downtown Disney® District.

Family-friendly fun

This hotel features 10 beach bars, a bar/lounge, and a restaurant. Families will appreciate the free theme park shuttle and onsite laundry facilities. Enjoy the outdoor pool and perks like free self parking and free WiFi.

Free WiFi, sofa beds

Featuring conveniences like sofa beds and sitting areas, the 200 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Other amenities include refrigerators, microwaves, and room service. Housekeeping is available on request.

Room, 1 King Bed, Accessible (with sofabed)

Bed Count 1 King Bed Maximum Occupancy 3 Max
$93* Per night/room Feb 3 - Feb 4

Room, 2 Double Beds, Poolside (with sofabed)

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Room, 1 King Bed (with sofabed)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Double Beds (with sofabed)

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Executive Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 5 Max

Room, 2 Double Beds (with sofabed & Roll-in Shower)

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Buena Park Grand Hotel & Suites ratings based on 46 Verified Reviews

Review Summary
3.2 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Buena Park Grand Hotel & Suites

Everyone (15) Couples (5) Family (24)
2 out of 5
Lady at the front desk with glasses was very rude. Just drove in from LA and the kids and I had to use the restroom. There was a line to check in so we asked where the restroom was. She said there wasn’t any and we had to wait to get our key. We said we were checking in and not some person off the street and she said sarcastically I still can let you. Check in for the guest before us took forever. When we finally got the key I said ok guys who has to go bathroom we finally got the key and that lady rolled her eyes. The hotel wasn’t booked up (we could tell since the lights were off in the rooms as we passed at night) and yet we got stuck in a handicap room. The bathroom had the handicap seat with handheld shower wand. No vanity or towel rake to put our stuff. The blinds on the door was broken so people could see into our room. We noticed all the blinds we broken in the rooms we passed. No eating places open at the hotel or convenience store. No shuttle service to Disneyland like stated. The 2 ladies in the front desk were VERY RUDE. One customer before us checking in told them to shut up because they were so sarcastic and unhelpful. Stayed here in 2011 and 2013 and we loved it. After this experience we Will never stay here again.

Posted by on Nov 27, 2021

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3 out of 5

Posted by on Oct 5, 2021

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4 out of 5
The room floor was very dirty but the staff offered to have housekeeping clean it for us. The pool wasn't open yet so that was disappointing but staff was extremely kind and professional.the rooms were comfortable and the beds were nice. Knotts berry farm is within walking distance as the shuttle wasnt running again yet due to covid. Overall staff did a great job!

Posted by on Jul 17, 2021

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Comment from Hotel Management

Jul 20, 2021 by Emanuel C., Front Office Manager

Thank you for your candid review of your recent stay at our hotel. Your feedback is invaluable to us, as we strive to improve with each and every stay. We greatly appreciate your comments about aspects of the room that need updating. In taking great care of our hotel, our main priority is to be able to offer a very well-maintained and comfortable atmosphere. I hope that I can convince you to change your mind about another visit to our property. Please reach out to us if you would be willing to give us a chance to turn your experience around. It would be a pleasure to personally welcome you back to our hotel.

4 out of 5
Perfect

Posted by on Jul 7, 2021

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Comment from Hotel Management

Jul 7, 2021 by Emanuel C., Front Office Manager

Thanks for the feedback! The team at Radisson Suites – Buena Park is thrilled you are happy with your stay. Let us know if there is any assistance you need and we will happily assist you. We hope you share your experience with your friends and family who will be visiting Buena Park. We’d love to continue hosting amazing guests like you. Thanks again!

2 out of 5

Posted by on Apr 5, 2021

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Comment from Hotel Management

Apr 5, 2021 by Radisson Suites

We appreciate you for taking your time to respond to our guest satisfaction survey. We hope to see you again. Thank you for staying with Radisson Hotels.

5 out of 5
Property is clean, and checkin was a breeze. Very nice atmosphere

Posted by on Nov 22, 2020

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Comment from Hotel Management

Nov 24, 2020 by Tristan

We appreciate your feedback. Thank you for staying with Radisson Hotels.

5 out of 5
Check in was quick, staff was friendly and room was clean. Had to get extra bedding for sofa bed from front desk, there wasn't any in the room.

Posted by , from Victorville on Oct 3, 2020

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Comment from Hotel Management

Oct 12, 2020 by Radisson Suites

We appreciate your feedback and thank you for your visit. Hope to see you again soon and stay safe.

2 out of 5
I didn't like that all the channels did not come in on a TV I also didn't like that the chair broke once my little nephew said in it and I also didn't like that the shower was leaking all night long the air conditioner never cut off even when it was below the degrees I had it set for the customer service was okay it wasn't bad but it wasn't great

Posted by on Aug 20, 2020

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Comment from Hotel Management

Aug 23, 2020 by Radisson Suites Buena Park

Thank you for your visit and stay safe

5 out of 5

Posted by on Jul 28, 2020

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Comment from Hotel Management

Jul 28, 2020 by AL

Thank your for your feedback and we hope to see you again soon! :)

2 out of 5
The room was clean and neat, however the Ir conditioning was broken and our room qas 82° through the night. No maintenence team was working at night so we were offered a discount for our stay. After reading reviews if seems poor air conditioning function was common. Because of this, we were bummed the issue had not been taken care of with so many other complaints. Housekeeping staff were friendly and helpful.

Posted by , from buena park on Jul 5, 2020

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Comment from Hotel Management

Jul 6, 2020 by AL

We will be addressing these issues with management. Thank you for your feedback and stay safe.

About the Buena Park Grand Hotel & Suites

Location 7762 Beach Blvd, Buena Park, CA 90620

Property Features

Buena Park Grand Hotel & Suites offers its guests an outdoor pool, a spa tub, and a fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 10 beach bars and a bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Event space at this hotel measures 3,600 square feet (334 square meters) and includes conference space. Tour/ticket assistance, multilingual staff, and gift shops/newsstands are also featured at the family-friendly Buena Park Grand Hotel & Suites. Self parking is free. This 3-star Buena Park hotel is smoke free.

  • 200 guestrooms or units
  • 4 levels
  • 10 bars on the beach
  • 3,600 sq ft of conference space
  • 334 sq m of conference space
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Free theme park shuttle
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking (surcharge)

Transport

  • Train station: Buena Park Station (4.4 km / 2.8 mi)
  • Property shuttles: Free theme park shuttle
  • Parking: Free self parking; RV/bus/truck parking available for a surcharge

Room Amenities

Buena Park Grand Hotel & Suites offers 200 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Accommodations offer separate sitting areas and include sofa beds. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Buena Park hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Housekeeping is provided daily.

  • Sitting area
  • Pull-out sofa bed
  • In-room dining
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wardrobe or closet
  • Desk chair

Food & Drink

Flora Restaurant - This restaurant serves breakfast only.

Room service is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Children under 17 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after 2:00 AM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Guests arriving after 2:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 20 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts major credit cards and cash

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts major credit cards, Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-out is available. Enhanced food service safety measures are in place. This property affirms that it adheres to the cleaning and disinfection practices of SGS (3rd party expert - Global) and Safe Travels (WTTC - Global).

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Cashless transactions are not available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SGS (3rd party expert - Global)
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Buena Park Radisson Suites
  • Radisson Suites Buena Park
  • Radisson Suites Hotel Buena Park
  • Radisson Suites Buena Park Hotel
  • Radisson Suites Hotel
  • Radisson Hotel Buena Park
  • Radisson Buena Park
  • Buena Park Radisson
  • Buena Park Suites
  • Radisson Suites Buena Park
  • Buena Park Grand Hotel Suites
  • Buena Park & Suites Buena Park
  • Buena Park Grand Hotel & Suites Hotel
  • Buena Park Grand Hotel & Suites Buena Park
  • Buena Park Grand Hotel & Suites Hotel Buena Park

You should know

  • Up to 2 children 20 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.