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Courtyard by Marriott San Diego Carlsbad

3-star property
5835 Owens Avenue, Carlsbad, CA 1-855-201-7819

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4.3 out of 5
Excellent!
See all 12 Travelocity Reviews

"We received great service! The room they gave us had a broken door, and when we went downstairs to tell them we couldn't open it, they promptly gave u ... " More

By a verified traveler on Sun 18 Oct 2020

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Hotel Description

3-star hotel near Legoland California

City center stay

Within 3 miles (5 km) of this hotel, you'll find Legoland California and Flower Fields of Carlsbad. Carlsbad Premium Outlets and The Crossings at Carlsbad are also within 3 miles (5 km).

Free shuttle, parking

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the fitness center and perks like free self parking and a free area shuttle.

Free WiFi, comfy beds

Boasting comforts like pillowtop beds and premium bedding, the 145 guestrooms also offer free WiFi and LCD TVs with cable channels. Coffee/tea makers, free weekday newspapers, and hair dryers are also available. Housekeeping is available on request.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Courtyard by Marriott San Diego Carlsbad ratings based on 12 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Courtyard by Marriott San Diego Carlsbad

Everyone (8) Couples (1) Family (1)
5 out of 5
We received great service! The room they gave us had a broken door, and when we went downstairs to tell them we couldn't open it, they promptly gave us a new UPGRADED room, 2 hours late check out time, and $30 to spend at their little store in the lobby. All given to us without us even asking for compensation. Our room was clean with good a/c and quiet at night. Common areas looked clean and modern and the courtyard was very pretty. 15 minutes from the beach, the room showed its age in places but ultimately I don't think one can do better than this property for its price range.

Posted by , from Burbank, CA on Oct 18, 2020

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Comment from Hotel Management

Oct 19, 2020 by Phoenix N

Thank you for staying with us S-Money! We appreciate you taking the time to provide your kind feedback about our property and are so delighted to hear you enjoyed your time spent here. We hope to welcome you back again in the future!

5 out of 5
All good! Accessible, friendly staff, clean, well-kept rooms

Posted by on Feb 4, 2020

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5 out of 5
Location to the event we were here for was good and easy access to the beaches, shopping and restaurants

Posted by on Oct 13, 2019

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5 out of 5

Posted by on Sep 8, 2019

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5 out of 5
The hotel was local to many attractions. Beds were comfortable and staff was very friendly. A pleasure to stay here.

Posted by on Jul 8, 2019

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5 out of 5
A bit far from the highway. Hotel is clean and staff friendly

Posted by on Feb 11, 2019

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5 out of 5

Nice hotel

Off the beaten path of loud traffic yet close to freeway and stores such as convenient stores, restaurants. Very close to Carlsbad airport.

Posted by , from Seattle Wa on Jan 9, 2018

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1 out of 5

Paper thin walls and concrete matresses - Oh My!

Upon arrival I was really pleased - I mean, it LOOKED nice. Tall ceilings and full wall windows which I found out later we’re all the better to reverberate noise with. I was in town for a wedding and retired around nine Friday night. I laid in bed and listen to what sounded like two little people running foot race is upstairs in playing on the trampoline For about two hours before finally calling the front desk and begging them to ask them to knock it off. It took two more calls before something is finally done around midnight within 30 minutes the gentleman, at least I think it was a man, judging by the roaring bear noises coming through the toilet paper thin walls, as he lay no more than 4 feet from me next-door and began snoring like a freight train. I turned the TV on, I turn the TV up, I turn the air on, I even tried air plugs. To no avail, it was as if this person was in bed next to me snarling like an angry wolverine. At 3:15 AM I finally called the front desk and even though the clerk could clearly hear this person snoring his head off the phone, I was told that since this was clearly a health issue, there was nothing they could do except move me to a new room. Yes that’s exactly what I wanted to do, I certainly wanted to have to load everything up at 3:30 in the morning get dressed and move to another room, one that night most likely also had paper thin walls. I moved the next day but enjoyed second night on another concrete hard bed. Avoid! Avoid! Avoid!

Posted by , from Irvine, Ca on Jan 1, 2018

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3 out of 5

Quick overnight

Our stay at Marriott Courtyard was perfectly adequate for our purposes. Easy, convenient, clean.

Posted by , from Irvine, CA on Jan 16, 2017

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4 out of 5

Great proximity to Legoland...

Hotel was fine: clean enough, friendly staff (I forgot something and they were happy to charge my credit card to send it to me). Food is an issue. The Starbuck's Bistro, the only food option at the hotel, is HORRENDOUSLY over-priced. I get that they need to make money, and that you pay for convenience, but a mark-up of 389% on a bottle of apple juice is insane. I'm sorry, but 4 bagels, 2 coffees, and an apple juice is not a $25 meal. Maybe it's Starbuck's I have the real issue with, but the hotel offers no alternative.

Posted by , from CA on Nov 16, 2015

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About the Courtyard by Marriott San Diego Carlsbad

Location 5835 Owens Avenue, Carlsbad, CA 92008

Property Features

Courtyard by Marriott San Diego Carlsbad offers its guests an outdoor pool, a spa tub, and a fitness center. There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There's an onsite 24-hour business center. The business-friendly Courtyard by Marriott San Diego Carlsbad also features gift shops/newsstands, coffee/tea in a common area, and complimentary newspapers in the lobby. An area shuttle within 5 miles and a theme park shuttle are free. Free self parking is available. This 3-star Carlsbad hotel is smoke free.

  • 1 building
  • 145 guestrooms or units
  • 3 levels
  • Built in 2000
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Free area shuttle
  • Free theme park shuttle
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free long-term parking , Free self parking

Transport

  • Airport: San Diego Intl. Airport (SAN) (54 km / 33.6 mi)
  • Train station: Carlsbad Poinsettia Station (6.2 km / 3.8 mi)
  • Property shuttles: Free area shuttle within 5 miles and theme park shuttle
  • Parking: Free self parking and extended parking

Room Amenities

Courtyard by Marriott San Diego Carlsbad offers 145 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. LCD televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Housekeeping is provided on request.

  • Pillowtop beds
  • LCD television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Shower
  • Cribs (free)
  • Housekeeping (on request)
  • Weekday newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 9 AM.

The Bistro - This restaurant specializes in American cuisine and serves breakfast and light fare. Guests can enjoy drinks at the bar. Happy hour is offered.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at 11:30 PM
  • Check-in time starts at 4 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 100 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 75 lbs)
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-out is available. The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines. The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines and the Ecolab (3rd party expert - Global) sanitization guidelines.

  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Protective clothing is not available to guests
  • Food service not has not been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 5.00 and USD 15.00 per person (approximately)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Courtyard Marriott Diego Hotel Carlsbad San
  • Marriott Carlsbad San Diego
  • Courtyard Marriott San Diego Carlsbad Hotel
  • Courtyard by Marriott San Diego Carlsbad Hotel
  • Courtyard San Diego Carlsbad/McClellan-Palomar Airport Hotel
  • Courtyard San Diego Carlsbad/McClellan-Palomar Airport Carlsbad
  • Courtyard by Marriott San Diego Carlsbad Carlsbad
  • Courtyard by Marriott San Diego Carlsbad Hotel Carlsbad

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.