Skip to main content
Beginning of main content
4.5 out of 5

"We were pleasantly surprised how nice this hotel was. Overall clean and my wife commented how nice the hotel and our room smelled. The room was clean ... " More

By a verified traveler on Mon 17 Oct 2022

Enter dates to see availability

Hotel Description

3.5-star hotel near LEGOLAND® California

Close to the beach

Stay at this Carlsbad hotel and you'll be within half a mile (1 km) of Tamarack Beach and 2 miles (3 km) of South Carlsbad State Beach. Carlsbad Lagoon and Carlsbad Premium Outlets are also within 2 miles (3 km).

Business services

This hotel features an outdoor pool, a 24-hour gym, and a restaurant. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Free self parking, a snack bar/deli, and a library are also offered.

Signature Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$139* Per night/room Dec 4 - Dec 5

Grand Room, 2 King Beds

Bed Count 2 King Beds Maximum Occupancy 4 Max

Premiere King Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Classic Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

West Inn & Suites ratings based on 24 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for West Inn & Suites

Everyone (6) Couples (3) Family (12)
5 out of 5
We were pleasantly surprised how nice this hotel was. Overall clean and my wife commented how nice the hotel and our room smelled. The room was clean and I was impressed with the amenities - quality and quantity. And no window air conditioner! the central air kept the room and the right temperature without any noise. The breakfast was impressive. We stayed just overnight so we didn't get a chance to try the pool or the steak house next door. The adjacent bistro restaurant is closed while we were there. but the sign says they will be open by mid-November. We will look for opportunities to come again. Like others noticed, the stairs do need cleaning. But take the elevator and you probably won't notice.

Posted by on Oct 17, 2022

Was this review helpful to you?
Comment from Hotel Management

Oct 17, 2022 by Hotel Management Team

Thank you for your perfect score. We truly appreciate your business and thank you for choosing The West for your lodging needs in the Carlsbad area. We appreciate your feedback on the carpet. We will address this immediately. We look forward to your next visit.

5 out of 5
Excellent

Posted by , from Carlsbad on Sep 13, 2022

Was this review helpful to you?
4 out of 5
This is a very nice place to stay.

Posted by on Aug 10, 2022

Was this review helpful to you?
Comment from Hotel Management

Aug 16, 2022 by Vikki

Thank you for staying with us. We truly appreciate your business and thank you for choosing The West for your lodging needs in the Carlsbad area. Hotel Management Team

5 out of 5

Posted by , from Los Angeles on Jun 18, 2022

Was this review helpful to you?
5 out of 5
Very nice hotel overall. Very clean rooms, comfy beds and pillows, quiet a/c. Plus they offer free breakfast and then cookies in the evening. Would recommend and will be back.

Posted by on May 12, 2022

Was this review helpful to you?
Comment from Hotel Management

May 28, 2022 by Vikki

Thank you for your perfect score. We truly appreciate your business and thank you for choosing The West for your lodging needs in the Carlsbad area. We look forward to your next visit. Hotel Management Team

2 out of 5
I walked up to the elevator with my mom who is 90, And uses a cane. The elevator door opened and it was a housekeeper with her big cart so she said sorry and the door closed so we waited for the next one. While we were Waiting, two more housekeepers came up with another card, working together. We had the app button pushed. One of the housekeepers pushed the down button instead of waiting for us. The door opened for going down. They proceeded to go in the door closed and then it opened again with the up arrow. They just looked at us. This is not good customer care. Because of this, I will never stay there again.

Posted by on Feb 10, 2022

Was this review helpful to you?
Comment from Hotel Management

Apr 7, 2022 by Vikki

Thank you for staying with us. We truly appreciate your business and thank you for choosing The West for your lodging needs in the Carlsbad area. We are sorry to hear that the staff did not wait for you to enter the elevator and just looked at you instead. Please be rest assured that we will take the necessary steps to correct this behavior. We apologize for the inconvenience this matter may have caused you. We hope that you will allow us another opportunity to welcome you back. Hotel Management Team

5 out of 5
I recommend all my family and friends to stay here when their in town. Very welcoming environment, always smells very clean and staff is always pleasant.

Posted by on Oct 12, 2021

Was this review helpful to you?
5 out of 5
Boutique hotel Nice clean appointed rooms with king bed, large shower, microwave, refrigerator. $20 per day fee for parking, wifi & buffet breakfast. Breakfast eggs, sausage, potatoes,pancakes,pastries yogurt, hot & cold cereal, fruit. Had milk & cookies @ bedtime. Carpet on staircase needed to be cleaned

Posted by , from Morgan Hill on Sep 28, 2021

Was this review helpful to you?
5 out of 5
great place to stay for the price.

Posted by , from Torrance on Sep 14, 2021

Was this review helpful to you?
3 out of 5

Posted by , from Reedsburg on Sep 8, 2021

Was this review helpful to you?

Property Features

West Inn & Suites offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You'll find a 24-hour business center on site. Public spaces have free WiFi. A library, tour/ticket assistance, and a picnic area are also featured at the business-friendly West Inn & Suites. Free self parking is available. This 3.5-star Carlsbad hotel is smoke free.

  • 86 guestrooms or units
  • Deli
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Carlsbad Poinsettia Station (3.6 km / 2.2 mi)
  • Parking: Free self parking

Room Amenities

West Inn & Suites offers 86 air-conditioned accommodations with DVD players and safes. Pillowtop beds feature Egyptian cotton sheets and down comforters. Refrigerators and microwaves are provided. Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Flat-screen televisions are featured in guestrooms. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • Flat-screen television
  • DVD player
  • Refrigerator
  • Microwave
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Down blanket
  • Shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

West Steak and Seafood - This steakhouse serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

An adult age 18 or older must assume all liability for the booking. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 75 per pet, per night
  • Maximum 2 per room
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a smoke detector and a first aid kit

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. For guests' safety, the property includes a smoke detector and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-out is available. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • West Inn Carlsbad
  • West Inn
  • West Carlsbad
  • West Inn And Suites Carlsbad
  • West Inn & Suites Carlsbad Hotel Carlsbad
  • West Hotel Carlsbad
  • Carlsbad West Hotel
  • West Inn Suites
  • West Inn & Suites Hotel
  • West Inn & Suites Carlsbad
  • West Inn & Suites Hotel Carlsbad

You should know

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
url importing http://travel.travelocity.com/Carlsbad-Hotels-West-Inn-&-Suites.h1449271-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Carlsbad-Hotels-West-Inn-&-Suites.h1449271-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://travel.travelocity.com/Carlsbad-Hotels-West-Inn-&-Suites.h1449271-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.