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"Questionable location Room was spartan, no maid service " More

By a verified traveler on Wed 18 Oct 2023

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Hotel Description

Hotel near Chattanooga Zoo in Chattanooga

Missionary Ridge stay

Your stay at this Missionary Ridge hotel places you within 3 miles (5 km) of Barking Legs Theater and CHI Memorial Hospital - Chattanooga. Memorial Hospital and Memorial Weight Management Center are also within 3 miles (5 km).

Renovated in 2021

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Staff at the 24-hour front desk can provide around-the-clock assistance.

Standard Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$72* Per night/room Apr 28 - Apr 29

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Stay Express Inn Chattanooga ratings based on 17 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Stay Express Inn Chattanooga

Everyone (7) Couples (6) Family (3)
1 out of 5
Horrible

Posted by on Dec 26, 2023

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Comment from Hotel Management

Dec 27, 2023 by Stay Express Inn

Thank you for your review. We're sorry to hear you did not enjoy your stay with us.

3 out of 5
Questionable location Room was spartan, no maid service

Posted by on Oct 18, 2023

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Comment from Hotel Management

Nov 10, 2023 by Management

Thank you for your review.

1 out of 5

Posted by on Aug 4, 2023

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Comment from Hotel Management

Aug 24, 2023 by Management

Thank you for your review.

2 out of 5
I filter for free parking, WiFi and breakfast when choosing a place typically… this says breakfast but it had a toaster and bread and 2 cereals neither celiac friendly. No fruit or other options. Our room did not reach the main lobby’s WiFi router which meant no WiFi or tv as it needed a network. The room was newly remodeled and nice but it was not a great stay. The pool should be taken off the list of things it has as well as it’s out of order for 2023. I wasn’t sure if the police going through the parking lot continually made me feel safer or at risk either. I’d not recommend

Posted by on Jul 3, 2023

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Comment from Hotel Management

Jul 6, 2023 by Management

Thank you for your review. We appreciate the feedback and are sorry to hear you did not enjoy your stay with us. Because of passing storms in the area, it has affected our internet and cable utilities and deeply apologize for any inconveniences this may have caused. We will take the pool off our list of amenities, as it is not open this season. Our breakfast is a light one of cereal, toast, and coffee. Again, we're sorry you did not enjoy your stay with us.

4 out of 5

Posted by on Jan 22, 2023

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4 out of 5
Rooms clean but with concrete floor. Area unsafe

Posted by on Nov 20, 2022

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Comment from Hotel Management

Dec 18, 2022 by Management

Thank you for your feedback. We do not have carpet, as we have found through other hotels, it is more difficult to keep clean. We do have great security, and we do hope you'll stay with us again in the future!

2 out of 5
The link through Travelocity does not take you to hotel. It takes you to mountain residential area. Front desk said they have tried to get updated. Was in a little sketchy area

Posted by on Nov 5, 2022

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5 out of 5
It was very clean and the room was prefect.

Posted by on Aug 8, 2022

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Comment from Hotel Management

Aug 8, 2022 by Management

Thank you! We are very glad to hear that you enjoyed your stay with us. Come again soon!

5 out of 5

Posted by on Jul 11, 2022

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5 out of 5
Breakfast was little to nothing but it was very clean and totally redone. 8/10

Posted by on Apr 30, 2022

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Comment from Hotel Management

Jun 7, 2022 by Stay Express Inn-- Chattanooga

Thank you for your review. We are given a limit of what we able to do with breakfast. We appreciate you staying with us!

About the Stay Express Inn Chattanooga

Location 6510 Ringgold Road, Chattanooga, TN 37412

Property Features

Stay Express Inn Chattanooga offers its guests a vending machine. Public spaces have free WiFi. Free self parking is available. A complete renovation of Stay Express Inn Chattanooga was completed in September 2021.

  • 146 guestrooms or units
  • Front desk (24 hours)

Family Friendly Amenities

  • Free WiFi
  • Microwave

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Stay Express Inn Chattanooga offers 146 air-conditioned accommodations with complimentary toiletries. 50-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided daily.

  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Microwave
  • Shower and tub combination
  • Housekeeping (daily)
  • Toiletries (free)
  • Air conditioning
  • Ensuite bathroom

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets: USD 15.00 per pet, per stay, plus a deposit of USD 50.00 per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting

Charges for extra guests may apply and vary according to property policy.

A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Property follows sanitization practices of COVID-19 Guidelines (WHO)
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Security system
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Carbon monoxide detector
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • Cash deposit required
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 5.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 15.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Stay Express Inn Chattanooga Hotel
  • Stay Express Inn Chattanooga Chattanooga
  • Stay Express Inn Chattanooga Hotel Chattanooga
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.