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4.2 out of 5

"Close to downtown. Would stay again! 👍 " More

By a verified traveler on Fri 17 Sep 2021

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Hotel Description

Hotel near Chattanooga Riverfront in Chattanooga

Heart of Chattanooga

A stay at this Downtown Chattanooga hotel places you within half a mile (1 km) of Chattanooga Riverfront and 2 miles (3 km) of Tennessee Aquarium. Tivoli Theatre and Miller Plaza are also within half a mile (1 km).

Free perks

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
$123* Per night/room Aug 25 - Aug 26

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Accessible (Comm and Tub Accessible)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Accessible (Comm and Tub Accessible)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Holiday Inn Express Hotel & Suites Chattanooga Downtown, an IHG Hotel ratings based on 22 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Express Hotel & Suites Chattanooga Downtown, an IHG Hotel

Everyone (8) Couples (5) Family (9)
4 out of 5
Close to downtown. Would stay again! 👍

Posted by on Sep 17, 2021

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Comment from Hotel Management

Sep 22, 2021 by Manager

Thank you for taking the time to tell us about your experience at Holiday Inn Express CHATTANOOGA DOWNTOWN. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

5 out of 5
Quality shown at checkin and checkout was excellent. Friendly staff

Posted by on Jul 31, 2021

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Comment from Hotel Management

Aug 3, 2021 by Manager

Thank you for taking the time to tell us about your experience at Holiday Inn Express CHATTANOOGA DOWNTOWN. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

5 out of 5
Great staff, very clean, close to area attractions! Would stay there again.

Posted by on Jul 1, 2021

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Comment from Hotel Management

Jul 13, 2021 by Manager

Thank you for taking the time to tell us about your experience at Holiday Inn Express CHATTANOOGA DOWNTOWN. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

5 out of 5
Front desk staff member was very friendly. Room was comfortable. Hotel was in a convenient location to everything we wanted to explore in Chattanooga.

Posted by on Jun 11, 2021

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Comment from Hotel Management

Jul 13, 2021 by Manager

Thank you for taking the time to tell us about your experience at Holiday Inn Express CHATTANOOGA DOWNTOWN. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

5 out of 5
Friendly front desk, very clean, check in was super eadu

Posted by on Mar 19, 2021

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4 out of 5

Posted by on Mar 6, 2021

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5 out of 5
Service was great just our refrigerator was making noises so we unplugged it and then it put out a not so pleasant chemical smell. It was so late so we didn’t bother front desk until morning. They said they would check into it. Not sure if they did. Sleep was not pleasant. Besides that everything else was great!

Posted by , from Chattanooga on Oct 4, 2020

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Comment from Hotel Management

Oct 5, 2020 by Manager

Thank you for taking the time to tell us about your experience at Holiday Inn Express CHATTANOOGA DOWNTOWN. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

1 out of 5
Failed to disclose $8 parking fee. Took a $25 "deposit" on my credit card. Refused to provide documentation of the charge. Refused to give me a copy of my check-in form. Said there was no "manager" on duty to over-ride the negative staff. Room door would not close on its own - stuck (rm 212).

Posted by on Dec 28, 2019

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Comment from Hotel Management

Dec 30, 2019 by manager

parking charge is disclosed on all websites. Our deposit is for incidentials which only does a authorization so it will not show on a receipt as a charge. at check in there is nothing on a receipt until we close the business day at 3am and then the room charges show. I will address the issues with room door with maintainence

5 out of 5
We like places that are clean and well kept. Staff was nice but some at desk were not very friendly.

Posted by on Dec 9, 2019

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Comment from Hotel Management

Dec 13, 2019 by manager

Thank you for taking the time to tell us about your experience at Holiday Inn Express CHATTANOOGA DOWNTOWN. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

4 out of 5
Staff great ! POSS use air fresheners in rooms or atleast febreeze them prior to customers checking in .Smell was not a clean smell at all ..Needed candles to deodorize our room Room was great other than tht ... Breakfast should Have more options for “hot breakfast”

Posted by on Nov 19, 2019

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Comment from Hotel Management

Dec 9, 2019 by manager

Thank you for taking the time to tell us about your experience at Holiday Inn Express CHATTANOOGA DOWNTOWN. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

About the Holiday Inn Express Hotel & Suites Chattanooga Downtown, an IHG Hotel

Location 440 W Martin Luther King Blvd, Chattanooga, TN 37402

Property Features

Holiday Inn Express Hotel & Suites Chattanooga Downtown, an IHG Hotel offers its guests an indoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and a meeting room. Free breakfast is served. A terrace, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Holiday Inn Express Hotel & Suites Chattanooga Downtown, an IHG Hotel. Limited free parking is available on a first-come, first-served basis. This Chattanooga hotel is smoke free.

  • 92 guestrooms or units
  • 5 levels
  • Buffet breakfast (free)
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Terrace
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Parking: Free self parking

Room Amenities

Holiday Inn Express Hotel & Suites Chattanooga Downtown, an IHG Hotel offers 92 accommodations with safes and coffee/tea makers. 32-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Chattanooga hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

Guests are served free buffet breakfast.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher and a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express Chattanooga Downtown
  • Holiday Inn Express Hotel Chattanooga Downtown
  • Holiday Inn Express Hotel Suites Chattanooga Downtown
  • Inn Express Chattanooga
  • Holiday Inn Express Hotel Suites Chattanooga Downtown

You should know

  • Pool access available from 11:00 AM to 8:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.