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5.0 out of 5

"Restaurant on top floor was delicious but busy and very noisy " More

By a verified traveler on Mon 09 Mar 2020

Hotel Description

4-star spa hotel near Music City Center

Heart of Nashville

At this Downtown Nashville hotel, you'll be within a 5-minute walk of Music City Center and Bridgestone Arena. Country Music Hall of Fame and Museum and Ryman Auditorium are also within half a mile (1 km).

Full-service spa, dining

A full-service spa, a 24-hour fitness center, and a restaurant are all featured at this smoke-free hotel. Traveling on business? Take advantage of the 15 conference rooms, business center, and valet parking. Enjoy the outdoor pool and perks like free WiFi.

WiFi, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 533 guestrooms also offer WiFi and flat-screen TVs with satellite channels. Netflix, room service, and rainfall showerheads are also available. Housekeeping is available on request.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Executive Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Suite, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Classic Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Classic Room, 1 King Bed, Corner

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, City View, Corner

Bed Count 1 King Bed Maximum Occupancy 3 Max

JW Marriott Nashville ratings based on 6 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for JW Marriott Nashville

Everyone (3) Couples (2) Family (1)
5 out of 5
Restaurant on top floor was delicious but busy and very noisy

Posted by on Mar 9, 2020

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Comment from Hotel Management

Mar 10, 2020 by Director of Operations

Dear Guest, thank you for taking the time to review JW Marriott Nashville. We are delighted to know you enjoyed your experience at our restaurant. With 360-degree views of the Nashville skyline, Bourbon Steak by Michael Mina offers guests an innovative American steakhouse and timeless dining experience with a twist. It was a pleasure having you as our guest, and we hope you will return soon. Yours in hospitality, Chris Jennings, Director of Operations

5 out of 5
JW Marriott was very nice. It has awesome views I Will be staying there again.

Posted by , from SHARPSBURG, GA on Feb 12, 2020

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Comment from Hotel Management

Feb 13, 2020 by Director of Operations

Dear Kim, thank you for choosing JW Marriott Nashville. It is lovely to know that we exceeded your expectations and that you particularly enjoyed taking in Nashville's stunning skyline from our modern, 33 story glass tower. It was a pleasure having you as our guest, and we look forward to having the opportunity to welcome you back soon. Yours in hospitality, Chris Jennings, Director of Operations

5 out of 5
Rooms are spacious and clean. staff is friendly and attentive to customer's needs

Posted by on Oct 21, 2019

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Comment from Hotel Management

Oct 29, 2019 by hotel_mgmt_team_365

Thank you! We are delighted to learn that your stay was so enjoyed, and we hope that you will return for another luxurious getaway soon. Sincerely, Chris Jennings Director of Operations JW Marriott Nashville

5 out of 5

Posted by on Jun 30, 2019

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Comment from Hotel Management

Jul 1, 2019 by hotel_mgmt_team_365

Thank you for taking the time to share your review. It made our day to learn that your stay was so enjoyed, and we look forward to serving as your Music City “home” for many more years to come. Sincerely, Hayley Kilgo JW Marriott Nashville

5 out of 5
Great place to stay for the weekend! The rooftop bar was amazing.

Posted by on May 5, 2019

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Comment from Hotel Management

May 6, 2019 by hotel_mgmt_team_365

We are delighted to read that you had a fantastic weekend here in Nashville, and we thank you for allowing us to be a part of it. We hope you will think of us as your Music City “home” and visit time and again in the years to come. Sincerely, Chris Jennings Director of Operations JW Marriott Nashville

5 out of 5

Posted by on Apr 16, 2019

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Comment from Hotel Management

Apr 17, 2019 by hotel_mgmt_team_365

It was a pleasure to have you with us, and we are delighted to learn that you felt the same! Thank you for taking the time to share your review, we hope to welcome you time and again in the years to come. Yours in hospitality, Chris Jennings Director of Operations JW Marriott Nashville

Renovations + Closures

The following facilities are closed on Sunday, Friday, and Saturday:

  • Bar/lounge

Property Features

JW Marriott Nashville offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. There's an onsite business center. Event space at this hotel measures 77000 square feet (7153 square meters) and includes a conference center. The business-friendly JW Marriott Nashville also features gift shops/newsstands, concierge services, and complimentary newspapers in the lobby. For a fee, parking is available. This 4-star Nashville hotel is smoke free.

  • 1 building
  • 533 guestrooms or units
  • 33 levels
  • 77000 sq ft of conference space
  • 7153 sq m of conference space
  • Built in 2018
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Nashville Intl. Airport (BNA) (11.9 km / 7.4 mi)
  • Train station: Nashville Riverfront Station (1.5 km / 1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

JW Marriott Nashville offers 533 accommodations with safes and coffee/tea makers. 55-inch flat-screen televisions come with premium satellite channels, pay movies, and Netflix. Bathrooms include bathtubs or showers with rainfall showerheads, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Netflix
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6 AM to 10:30 AM.

Bourbon Steak by Michael - This steakhouse serves dinner only. Reservations are required.

Stompin' Grounds - Onsite restaurant. Open daily.

Late night fare is available from room service (during limited hours).

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Spa Services

Spa by JW has 5 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily.

  • Number of treatment rooms 5
  • Outdoor treatment areas
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Roll-in shower
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 2:30 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 50 lbs)
  • Food and water bowls and an off-leash area are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.Individually-wrapped food options are available for breakfast and through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Pets allowed (no fees)
  • Temperature checks are available to guests
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 5 and USD 50 for adults, USD 5 and USD 50 for children (approximately)
  • Fee for in-room wireless Internet: USD 14.95 per night (rates may vary)
  • Covered valet parking fee: USD 42 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • JW Marriott Nashville Hotel
  • JW Marriott
  • JW Marriott Nashville Hotel
  • JW Marriott Nashville Nashville
  • JW Marriott Nashville Hotel Nashville

You should know

  • The seasonal pool will open in May and close in September.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.