In entertainment district
With a stay at this West End hotel, you'll be within half a mile (1 km) of Vanderbilt University and 2 miles (3 km) of Bridgestone Arena. Ryman Auditorium and Belmont University are also within 2 miles (3 km).
This hotel features a 24-hour fitness center and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the free on-the-go breakfast each morning.
Free WiFi, refrigerators
Featuring conveniences like refrigerators and coffee/tea makers, the 105 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Other amenities include safes, ironing boards, and desks.
Nov 2, 2020 by General Manager
Sheddy, we appreciate you taking the time to post your review. Nothing is more important than your satisfaction, so we are delighted you liked our location and well-kept property. Thank you for being our guest. We look forward to your next visit to the Hayes Street Hotel! Warm regards, Keily Brown, General Manager
Sep 13, 2020 by Keily
Thank you for your feedback. We're sorry you had a billing issue, if you contact the hotel directly we can assist you in resolving the issue.
Feb 13, 2020 by General Manager
Thank you for rating your stay at Hayes Street Hotel. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Warm regards, Keily Brown, General Manager
Jan 23, 2020 by General Manager
Thank you for the wonderful review of the Hayes Street Hotel in Music City! We are thrilled you enjoyed our unique style and the ambiance of our intimate boutique hotel. It is also delightful to know you were pleased with our staff. We value your feedback and look forward to your next visit with us. Warm regards, Keily Brown, General Manager
Jan 21, 2020 by General Manager
Thank you for your excellent review of the Hayes Street Hotel. It is delightful to read you were thoroughly satisfied with the comfort of your accommodations and with our well-maintained property. We are also pleased to know our associates took great care of you and that our delicious breakfast met your expectations. We value your business and hope you will make us your home whenever you are in the Nashville area. Warm regards, Keily Brown, General Manager
Aug 1, 2019 by General Manager
Thank you for being our guest at Hayes Street Hotel. It is delightful to know you appreciated our convenient location and clean accommodations, as well as our friendly staff. However, we regret not meeting all of your expectations. We hope to be your hotel of choice if another visit to our area is in your plans. Warm regards, Keily Brown, General Manager
Jul 21, 2019 by General Manager
Thank you for choosing the Hayes Street Hotel for your visit to Nashville. We work hard to ensure each guest has a great experience, and we appreciate you mentioning our outstanding service. It is always nice to be recognized for a job well done, and your kind compliments will surely be shared with our entire team, especially Sparrow. We look forward to welcoming you back soon. Warm regards, Keily Brown, General Manager
Jun 4, 2019 by General Manager
Thank you for your terrific review of the Hayes Street Hotel. We are delighted to know how happy you were with our friendly service and excellent location. It was a pleasure to have you, and we hope our hotel will be your preferred choice the next time you visit our area. Warm regards, Keily Brown, General Manager
May 31, 2019 by General Manager
Thank you for reviewing the Hayes Street Hotel. We are happy to know overall you had a pleasant stay and that you were impressed with our courteous associates. However, we regret if you had any inconvenience. We value your business and hope to welcome you back soon. Warm regards, Keily Brown, General Manager
May 29, 2019 by General Manager
We greatly appreciate your review of the Hayes Street Hotel. It is a pleasure to know how much you enjoyed our friendly service, excellent surroundings, as well as well-kept accommodations and convenient location. Thank you for your feedback, and we hope you are already planning another visit our way. Warm regards, Keily Brown, General Manager
The following facilities or services will be unavailable from October 18 2020 to December 30 2020 (dates subject to change):
You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces. You'll find a 24-hour business center on site. The business-friendly The Hayes Street Hotel Nashville also features a 24-hour fitness center, dry cleaning/laundry services, and a safe deposit box at the front desk. For a fee, parking is available. This 3.5-star Nashville hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge)
The Hayes Street Hotel Nashville offers 105 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Guests are served free on-the-go breakfast on weekdays from 6 AM to 10 AM and on weekends from 7 AM to 11 AM.
Bar Closed Due to COVID - This bar serves light fare only.
Recreational amenities at the hotel include a 24-hour fitness center.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available for breakfast.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.