"There is limited parking in the area, but for a smaller hotel, it would be better to offer free parking for hotel guests and maybe offer paid parking ... " More
West End stay
With a stay at this West End hotel, you'll be within half a mile (1 km) of Vanderbilt University and 2 miles (3 km) of Bridgestone Arena. Belmont University and Ryman Auditorium are also within 2 miles (3 km).
Free breakfast
This hotel doesn't skimp on freebies - guests receive free continental breakfast and free WiFi. Traveling on business? Take advantage of the 24-hour business center, laundry service, and valet parking. A 24-hour gym and luggage storage are also provided.
Sep 11, 2022 by General Manager
Dear Jack,Thank you for sharing about your stay at Hayes Street Hotel. Thank you for mentioning how much you enjoyed your overall stay. However, we regret not meeting your expectations with our parking fees. Like many downtown hotels in a major city, parking comes at a premium, and we feel the best way to serve guests is through our competitively priced parking. We are grateful for your feedback and hope to have another opportunity to host you again soon.Warm regards,Keily Brown,General Manager
Jul 17, 2022 by General Manager
Dennis, thank you for the great rating. We are delighted you enjoyed your stay and loved our comfortable rooms. However, we are sorry for not meeting your expectations regarding the parking and have taken note of it. It was our pleasure serving you at Hayes Street Hotel, and we hope to see you again soon. Warm regards, Keily Brown General Manager
May 7, 2022 by General Manager
Susan, thank you for being our guest. We are pleased if overall you enjoyed your stay. It would be an honor to have another opportunity to welcome you back for a perfect visit. Warm regards, Keily Brown General Manager
Dec 12, 2022 by General Manager
Dear Latakia,We enjoyed seeing your perfect rating and cannot thank you enough for it. On behalf of everyone here at Hayes Street Hotel, I invite you to come back and stay with us again whenever you are in the area!Warm regards,Michael CallahanGeneral Manager
May 2, 2022 by General Manager
Lori, thank you for the fantastic review. It was plesaure to read you loved our well-maintained property and the dedication to exceptional hospitality. We are delighted the service we provided far exceeded your expectations, and we appreciate you sharing this experience with other travelers. We hope to welcome you back soon for another outstanding stay at Hayes Street Hotel. Warm regards, Keily Brown General Manager
Dec 23, 2021 by General Manager
Bradley, thank you for choosing the Hayes Street Hotel for your recent stay. We work hard to make sure our guests have a comfortable and memorable visit with us. We are so pleased that we exceeded all of your expectations and that you found us to be of great value. We would be delighted to accommodate you again in the future. Warm regards, Keily Brown, General Manager
WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is available daily. The business-friendly The Hayes Street Hotel Nashville also features a 24-hour fitness center, dry cleaning/laundry services, and a front-desk safe. For a fee, parking is available. This 3.5-star Nashville hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Valet parking (surcharge)
The Hayes Street Hotel Nashville offers 105 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Guests are served free continental breakfast daily from 6:00 AM to 10:00 AM.
Recreational amenities at the hotel include a 24-hour fitness center.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.