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"Hotel was clean and staff were friendly. No options to park except valet parking. No freebies. No coffee or breakfast. Vending machine was broken. " More

By a verified traveler on Mon 05 Jul 2021

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Hotel Description

3-star hotel near Vanderbilt University

City center stay

With a stay at this Music Row hotel, you'll be within half a mile (1 km) of Vanderbilt University and 2 miles (3 km) of Belmont University. Music City Center and Country Music Hall of Fame and Museum are also within 2 miles (3 km).

Renovated in 2019

This hotel features a restaurant, a 24-hour gym, and a bar/lounge. Traveling on business? Take advantage of the 2 conference rooms, business center, and valet parking. Enjoy the seasonal outdoor pool and perks like free WiFi and a free area shuttle.

Free WiFi, comfy beds

The 226 guestrooms feature comforts like pillowtop beds and Egyptian cotton sheets, while refrigerators and coffee/tea makers offer the conveniences of home. Other amenities include free WiFi, hydromassage showerheads, and LCD TVs with cable channels.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
$133* Per night/room Oct 27 - Oct 28

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking, Balcony

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Courtyard By Marriott Vanderbilt-West End ratings based on 16 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Courtyard By Marriott Vanderbilt-West End

Everyone (10) Couples (3) Family (3)
3 out of 5
Hotel was clean and staff were friendly. No options to park except valet parking. No freebies. No coffee or breakfast. Vending machine was broken.

Posted by on Jul 5, 2021

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Comment from Hotel Management

Jul 7, 2021 by Customer Service

Thank you for sharing your feedback. We're glad to hear you enjoyed our clean accommodations and friendly staff. We truly value your feedback and we'll address your concerns with our hotel with the appropriate members of our team so we may improve for the future. We look forward to hosting you again next time you're in town. Thank you for taking the time to share, have a great day.

4 out of 5

Posted by on May 23, 2021

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Comment from Hotel Management

Jun 23, 2021 by Customer Service

Thank you for taking the time to share your review with us! It's great to see we provided you with such an enjoyable experience. We're hoping we'll be seeing you again during your next visit to Courtyard Nashville Vanderbilt/West End. Thank you and have a wonderful day!

1 out of 5
Good location but hotel was horrible. Charged me 40 a day for parking. Pool was drained when ad said it was opened. Hotel was dirty and no house keeping. It smelled of marijuana and had roaches in common area. Will never stay at marriot again

Posted by on May 6, 2021

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Comment from Hotel Management

May 6, 2021 by Customer Service

We appreciate your feedback. It's disheartening to hear that you had such challenges during your time with us. We're disappointed that our cleanliness didn't meet your expectations and that your room wasn't refreshed properly. The comfort and satisfaction of our guests is important to us so we'll be sure to address your concerns with our team moving forward. We do hope for the chance to demonstrate the high-caliber service we're accustomed to sharing with our guests.

5 out of 5
The staff service was excellent. Very friendly, accommodated what they could considering the pandemic situation. I will return.

Posted by on Mar 9, 2021

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Comment from Hotel Management

Apr 6, 2021 by Customer Service

Thank you for sharing this wonderful review! We are very pleased to hear that you had an enjoyable experience at Courtyard Nashville Vanderbilt/West End! We appreciate your praise for our team; they work very hard to ensure every guest feels right at home. We are delighted you felt welcomed and valued during your time with us! We'd love to share another positive experience with you in the future! Have a beautiful day, and thanks again for sharing!

5 out of 5

Posted by on Nov 27, 2019

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Comment from Hotel Management

Nov 28, 2019 by Area General Manager

Dear Guest, thank you for your 5-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon to Courtyard Nashville Vanderbilt/West End. Jeff Jones, Area General Manager

4 out of 5

Posted by on Aug 26, 2019

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Comment from Hotel Management

Aug 26, 2019 by Assistant General Manager

Dear Guest, we appreciate you taking the time to share your wonderful rating with other travelers. Thank you for choosing us, and we look forward to welcoming you back to Courtyard Nashville Vanderbilt/West End. Carlo Vitucci, Assistant General Manager

2 out of 5
The location of the room was by the alley and dumpsters. We had requested a King suite with balcony and the balcony was not used due to water standing almost 1 1/2 deep on the landing, and the view of the dumpsters and alley was not appealing.

Posted by on Aug 7, 2019

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Comment from Hotel Management

Aug 8, 2019 by Assistant General Manager

Dear Guest, please accept our apologies for not living up to expectations during your stay. Providing a fresh, clean property to our guests is our highest priority, and we apologize that steps were missed. Your comments have been shared with our team in order to prevent such mistakes in the future. Thank you for your patience, and we sincerely hope you will stay with us again so we can demonstrate the hospitality we normally provide. Carlo Vitucci, Assistant General Manager

5 out of 5
Was a nice hotel about 13 blocks from music row. Had free shuttles within 2 miles of hotel.

Posted by on Jul 29, 2019

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Comment from Hotel Management

Jul 30, 2019 by Assistant General Manager

Dear Guest, thank you for your wonderful review of the Courtyard Nashville Vanderbilt/West End. We want everyone who visits to experience a relaxing, stress-free stay, and we are happy our shuttle service helped make that possible for you. Thank you for being our guest, and we look forward to your visit the next time you are in Nashville. Carlo Vitucci, Assistant General Manager

1 out of 5
Upon arrival we walked out of the elevator to a floor that had been torn up due to a water break oh yes no water...the remodel was also in full blast which was not mentioned any where the elevator going up to the 1st tower only worked when it wanted to which made it very difficult for me very very disappointed .

Posted by on Mar 13, 2019

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Comment from Hotel Management

Mar 14, 2019 by Hotel Management

Dear Guest, thank you for choosing our hotel and for evaluating your stay. We are sorry for the difficulty you experienced due to our renovations. You deserved a comfortable and stress-free stay, and we failed to provide this for you. We certainly understand your frustration and apologize for the temporary inconvenience. Thank you for your patience. We hope to welcome you back to experience our newly renovated and updated hotel. Carlo Vitucci, Assistant General Manager

4 out of 5

Posted by on Dec 29, 2018

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Comment from Hotel Management

Dec 30, 2018 by Assistant General Manager

Dear Guest, we appreciate you taking the time to share your positive rating regarding your experience at the Courtyard Nashville Vanderbilt/West End. We are glad you enjoyed your visit and that our facilities and service were to your satisfaction. We hope to be your first choice every time you visit this area. Carlo Vitucci, Assistant General Manager

About the Courtyard By Marriott Vanderbilt-West End

Location 1901 W End Ave, Nashville, TN 37203

Property Features

Courtyard By Marriott Vanderbilt-West End offers its guests a 24-hour fitness center and a seasonal outdoor pool. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Event space at this hotel measures 1500 square feet (139 square meters). The business-friendly Courtyard By Marriott Vanderbilt-West End also features a rooftop terrace, a garden, and a picnic area. A free area shuttle within 3 miles is available. For a fee, parking is available. A complete renovation of Courtyard By Marriott Vanderbilt-West End was completed in July 2019. This 3-star Nashville hotel is smoke free.

  • 226 guestrooms or units
  • 8 levels
  • 2 buildings
  • 1500 sq ft of conference space
  • 139 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Terrace on the roof
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: Nashville Riverfront Station (2.4 km / 1.5 mi)
  • Property shuttles: Free area shuttle within 3 miles
  • Parking: Valet parking available for a surcharge

Room Amenities

Courtyard By Marriott Vanderbilt-West End offers 226 accommodations with safes and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations with hydromassage showerheads, complimentary toiletries, and hair dryers. This Nashville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Pillow options
  • Shower and tub combination
  • Hydromassage showerhead
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 6:00 AM to 10:00 AM.

TheBistro-EatDrinkConnect - This bistro specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 4 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per day.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay; cash is not accepted

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott). This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQ friendly
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Food service not has not been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Parking height restrictions apply
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: USD 12.95 per person (approximately)
  • Valet parking fee: USD 40.00 per night (in/out privileges)
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Courtyard Marriott End Hotel Vanderbilt-West
  • Courtyard Marriott Vanderbilt-West End
  • Courtyard Vanderbilt-West End
  • Vanderbilt-West End
  • Courtyard Marriott Vanderbilt-West End Hotel Nashville
  • Courtyard Marriott Vanderbilt-West End Hotel
  • Courtyard Marriott Vanderbilt-West End Nashville
  • Courtyard By Marriott Vanderbilt-West End Hotel
  • Courtyard By Marriott Vanderbilt-West End Nashville
  • Courtyard By Marriott Vanderbilt-West End Hotel Nashville

You should know

  • The seasonal pool will open in May and close in September.
  • Pool access available from 7 AM to 10 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.