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4.3 out of 5

"Great staff, very clean, reception was 5-7, which was wonderful! Excellent breakfast. Only negative I could think of is that the indoor pool is small. " More

By a verified traveler on Fri 24 Jun 2022

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Hotel Description

3.5-star hotel near Hamilton Place Mall

Twin Brook stay

With a stay at this Twin Brook hotel, you'll be within 2 miles (3 km) of Hamilton Place Mall and 6 miles (10 km) of Tennessee Valley Railroad Museum. Chattanooga Zoo and Chattanooga Convention Center are within 12 miles (20 km).

Free perks

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 14 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Enjoy the 24-hour gym and free perks like buffet breakfast and free self parking.

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max
$161* Per night/room Aug 1 - Aug 2

Studio Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, Accessible, Non Smoking (Hearing)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Embassy Suites Chattanooga / Hamilton Place ratings based on 16 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Embassy Suites Chattanooga / Hamilton Place

Everyone (7) Couples (2) Family (5)
5 out of 5
Great staff, very clean, reception was 5-7, which was wonderful! Excellent breakfast. Only negative I could think of is that the indoor pool is small.

Posted by on Jun 24, 2022

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5 out of 5
Very nice Embassy. Staff was great

Posted by , from MONTGOMERY on Jan 17, 2022

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Comment from Hotel Management

Jan 18, 2022 by Embassy Suites Chattanooga

Thank you, Kathleen! We appreciate you sharing your feedback! Hope we see you again soon.

5 out of 5

Posted by , from HELENVILLE on Jan 2, 2022

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5 out of 5
Loved everything about this place. But finding a parking spot is difficult.

Posted by on Dec 28, 2021

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Comment from Hotel Management

Jan 1, 2022 by LisaG

Hello Heather, we are delighted you took the time to review your stay with us. We hope you will visit us again in the near future.

2 out of 5
We checked in on the Hilton app that working, and indicated that we would arrive after 10pm. When we arrived, our reservation had been cancelled and we had to rebook a room.

Posted by on Dec 24, 2021

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Comment from Hotel Management

Jan 1, 2022 by LisaG

Hi Dan, thank you for taking the time to place this review. My sincere apologies for the issue you encountered. We hope you will provide us an opportunity to serve you and book again the next time you are in Chattanooga.

3 out of 5
Their housekeeping began knocking on all the doors of the floor with a loud piece of metal 3 hours before checkout. Waking everyone up. They knocked on our door three times. Their breakfast buffet was supose to be until 0930 they closed it at 0900. Poorly manged property.

Posted by on Aug 3, 2021

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Comment from Hotel Management

Aug 8, 2021 by LisaG

Hello, thank you for taking the time to provide feedback from your recent visit with us. We are sorry for the issues you experienced. Your comments will be shared with the department managers and they will be addressed inhouse. I hope you will provide us another opportunity to serve you better and stay again the next time you are in Chattanooga.

4 out of 5

Posted by on Jul 26, 2021

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5 out of 5

Posted by on Aug 18, 2020

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Comment from Hotel Management

Aug 19, 2020 by LisaG

Hi, we appreciate your taking time to place a review regarding your recent visit to our hotel. We are very happy you chose to stay with us and hope you will return soon.

5 out of 5
Easy to get to and great location. Plenty of food/restaurant options right across the street from the hotel! Staff was very friendly and hotel and room are very well kept and clean! .

Posted by on Jun 30, 2020

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Comment from Hotel Management

Jul 13, 2020 by Embassy Suites Chattanooga

Thank you so much for taking the time to review our hotel. We are glad you loved our location. Come back to see us any time!

5 out of 5
Very nice. My kids loved it. Parking is terrible. The rooms were very clean. The beds were awesome

Posted by on Feb 29, 2020

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Comment from Hotel Management

Mar 15, 2020 by LisaG

We appreciate your review and hope we see you again the next time you are in Chattanooga.

About the Embassy Suites Chattanooga / Hamilton Place

Location 2321 Lifestyle Way, Chattanooga, TN 37421

Renovations + Closures

The following facilities or services will be unavailable from October 25 2021 to September 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

Embassy Suites Chattanooga / Hamilton Place offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi. There's an onsite 24-hour business center. Event space at this hotel measures 6200 square feet (576 square meters) and includes conference space. A rooftop terrace, tour/ticket assistance, and gift shops/newsstands are also featured at the business-friendly Embassy Suites Chattanooga / Hamilton Place. You'll have access to the health club at a partner property. Self parking is free. This 3.5-star Chattanooga hotel is smoke free.

  • 1 building
  • 203 guestrooms or units
  • 7 levels
  • 6200 sq ft of conference space
  • 576 sq m of conference space
  • Built in 2013
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Deli
  • Terrace on the roof
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet , High-speed internet access

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking , Free parking nearby

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Embassy Suites Chattanooga / Hamilton Place offers 203 air-conditioned accommodations with MP3 docking stations and laptop-compatible safes. Accommodations are furnished with queen sofa beds. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Chattanooga hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and safes. Housekeeping is provided daily.

  • Pull-out sofa bed
  • MP3 dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Luxury bedding
  • Bathtub or shower
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily from 6:00 AM to 9:00 AM. The hotel hosts a free manager's reception daily.

Ruths Chris Steakhouse - This steakhouse serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting).

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Well-lit path to entrance

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Embassy Suites Chattanooga Hamilton Place
  • Embassy Suites Hotel Chattanooga Hamilton Place
  • Embassy Suites Chattanooga Hamilton Place Hotel
  • Embassy Suites Hamilton Place Hotel
  • Embassy Suites Hamilton Place
  • Embassy Suites Chattanooga Ha
  • Embassy Suites Chattanooga / Hamilton Place Hotel
  • Embassy Suites Chattanooga / Hamilton Place Chattanooga
  • Embassy Suites Chattanooga / Hamilton Place Hotel Chattanooga

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.