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4.4 out of 5

"All in room coffee supplies were expired. Had to leave room to get coffee. Checkin personnel a little rude. Room was great except for that " More

By a verified traveler on Wed 04 May 2022

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Hotel Description

4-star hotel near Chattanooga Riverfront

Downtown Chattanooga stay

Within a 10-minute walk of this Downtown Chattanooga hotel, you'll find Tivoli Theatre and Chattanooga Convention Center. Chattanooga Riverfront and Tennessee Aquarium are also within 2 miles (3 km).

Multiple dining options

This smoke-free hotel includes 3 restaurants, an outdoor pool, and a 24-hour gym. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. You'll appreciate the a rooftop terrace, bar/lounge, and concierge services.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 259 guestrooms also offer free WiFi and LED TVs with satellite channels. 24-hour room service, premium bedding, and free bottled water are also available.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$269* Per night/room May 19 - May 20

Executive Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

The Westin Chattanooga ratings based on 16 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Westin Chattanooga

Everyone (8) Couples (2) Family (4)
3 out of 5
All in room coffee supplies were expired. Had to leave room to get coffee. Checkin personnel a little rude. Room was great except for that

Posted by on May 4, 2022

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4 out of 5
I enjoyed my view from the 7th Floor, a very pleasant front desk associate by the name of Sunny gave me an upgrade with a better view. My only dislike was that left my phone charger in my room and it took multiple phone calls for an update on it's location. I finally went back to retrieve the charger which took about 15-20 minutes. Mae another front desk associate had to contact the housekeeping supervisor.

Posted by , from Atlanta on Dec 28, 2021

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2 out of 5
Linens were dirty and had to have them changed. No apology or discount, TV and internet in and out, toilet didn’t flush well. Not what expected for that quality of hotel and price! Won’t stay here again!

Posted by on Oct 23, 2021

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2 out of 5
Staff was not helpful. No room cleanup. No fresh towels. Valet was not helpful on arrival or departure.

Posted by on Jul 10, 2021

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5 out of 5
The staff was incredible from the moment we valeted our vehicle until the moment we checked out. Chattanooga is a very beautiful, laid back and welcoming City. Great weekend!

Posted by on Mar 8, 2021

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Comment from Hotel Management

Mar 14, 2021 by TomUnderwood

Hi Thank you for your review. We appreciate your business and we hope to see you again soon. Tom Underwood General Manager

5 out of 5

Posted by on Jan 31, 2021

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5 out of 5

Posted by on Dec 13, 2020

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5 out of 5

Posted by on Nov 25, 2020

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5 out of 5
Exceptional in every way. Staff was extraordinarily cordial and helpful.

Posted by on Feb 23, 2020

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5 out of 5

Posted by on Dec 20, 2019

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About the The Westin Chattanooga

Location 801 Pine Street, Chattanooga, TN 37402

Property Features

The Westin Chattanooga offers its guests an outdoor pool and a 24-hour fitness center. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. A rooftop terrace, spa services, and tour/ticket assistance are also featured at the business-friendly The Westin Chattanooga. Parking is available for a fee. This 4-star Chattanooga hotel is smoke free.

  • 259 guestrooms or units
  • 3 dining venues
  • Terrace on the roof
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Parking: Valet parking available for a surcharge

Room Amenities

The Westin Chattanooga offers 259 accommodations with safes and complimentary bottled water. Beds feature premium bedding. 49-inch LED televisions come with premium satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • In-room dining (24 hours)
  • LED television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 11:00 AM.

Alchemy - This bar specializes in American cuisine and serves dinner only.

Dorato - This restaurant specializes in American cuisine.

Market - Onsite bistro.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per stay.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place and guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Property is cleaned with disinfectant
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guests are provided with free hand sanitizer
  • UnionPay
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 9.00 and USD 15.00 per person (approximately)
  • Valet parking fee: USD 17 per day
  • Rollaway bed fee: USD 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Westin Chattanooga Hotel
  • Westin Chattanooga
  • The Westin Chattanooga Hotel
  • The Westin Chattanooga Chattanooga
  • The Westin Chattanooga Hotel Chattanooga

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.