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DoubleTree by Hilton Chattanooga

3.5-star property
407 Chestnut St, Chattanooga, TN 1-855-201-7819

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4.2 out of 5
Very good!
See all 14 Travelocity Reviews

"The hotel is clean. Only issue is the queen beds are more like twins. Overall it’s an ok stay. " More

By a verified traveler on Sun 24 Nov 2019

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Hotel Description

3.5-star hotel near Tennessee Aquarium

Downtown Chattanooga stay

Within a 10-minute walk of this Downtown Chattanooga hotel, you'll find Chattanooga Riverfront and Tennessee Aquarium. Also, Tivoli Theatre is within half a mile (1 km) and Chattanooga Convention Center is within 2 miles (3 km).

Free area shuttle

This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Traveling on business? Take advantage of the 9 conference rooms, business center, and valet parking. Enjoy the seasonal outdoor pool and perks like free WiFi and a free area shuttle.

Free Internet, MP3 docks

Featuring conveniences like refrigerators and microwaves, the 186 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with cable channels. Other amenities include MP3 docks, room service, and coffee/tea makers.

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

DoubleTree by Hilton Chattanooga ratings based on 14 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for DoubleTree by Hilton Chattanooga

Everyone (4) Family (3)
3 out of 5

Posted by on Sep 7, 2020

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3 out of 5
The hotel is clean. Only issue is the queen beds are more like twins. Overall it’s an ok stay.

Posted by on Nov 24, 2019

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4 out of 5
Great location. But breakfast is not included! And it’s expensive.

Posted by on Sep 27, 2019

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5 out of 5
It was great! Clean and comfy beds! East access everywhere.

Posted by on Sep 1, 2019

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5 out of 5

Nice hotel close to everything.

Pros: The friendly staff and the holiday decorations!
Location: The location of the hotel is great with restaurants and a theatre within walking distance.
We enjoyed an overnight stay. The staff was great and very helpful. Check-in was quick and efficient with warm cookies upon arrival. The room was clean and everything was in order. The beautiful holiday decorations were on display, and the hotel was very festive.

Posted by on Dec 5, 2016

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2 out of 5

Double charged my card!

Booked my hotel here on the internet. When I arrived they asked for my card for incidentals. Well, they charged my card and account again! $550 for one night essentially. Now they can't seem to figured out how in the world to get my money back, and quite frankly don't seem overly concerned about doing so. A vacation for my anniversary ended up with my account in overdraft. I will NEVER use them again. If they were at least helpful about getting my money back I would of reconsidered leaving this review. The smirking guy behind the front desk doesn't care at all.

Posted by on Mar 14, 2016

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4 out of 5

Good place to stay but not what the pictures looked like

Cons: not as advertised
I was looking for a place to stay in Chattanooga, that was different than any of the normal hotels, and saw the pictures of the Double Tree online and picked to stay there for our visit. The hotel was good for its value, but the pictures that you see online of the rooms and bathrooms, we didn't get. The bathrooms looked big and great, and it was very small. Liked it and would stay there again, but would look more first.

Posted by , from Birmingham, AL, USA on Oct 30, 2012

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5 out of 5

Good Hotel - Good Pool for Kids- Great Staff

Cons: no free breakfast
This was a great hotel for 3 kids. Worked out well.

Posted by , from Bethlehem, PA, USA on May 17, 2012

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5 out of 5

Nice hotel downtown

Pros: Close restaurants, Free Internet
Room was very nice and clean. Had all the extras you sometimes do not find at other hotels (mouth wash, free water, etc) Room only had a stand up shower but was all tile and glass doors. Good sized TV and free Wi Fi. They even gave me a warm oatmeal chocolate chip cookie when I checked in.

Posted by on Dec 12, 2011

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4 out of 5

Newly renovated property in great location

Pros: Close restaurants, Free Internet, ev charging stations
Cons: no free breakfast, no free parking
I booked the Doubletree mainly for its location - convenient to my client's offices. The room was spacious, and everything had been recently updated. Indoor pool, fitness room, restaurant, bar and convenience shop were all there...as expected. Unexpected fees for guest parking and an overpriced breakfast buffet are my only complaints. Staff was friendly and efficient. I would stay again.

Posted by , from Tennessee on Oct 25, 2011

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About the DoubleTree by Hilton Chattanooga

Location 407 Chestnut St, Chattanooga, TN 37402

Renovations + Closures

The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change):

  • Dining venue(s)

Property Features

DoubleTree by Hilton Chattanooga offers its guests a 24-hour fitness center and a seasonal outdoor pool. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. You'll find a business center on site. There are 9 meeting rooms available. The business-friendly DoubleTree by Hilton Chattanooga also features complimentary newspapers in the lobby, dry cleaning/laundry services, and a grocery/convenience store. For a fee, parking is available. This 3.5-star Chattanooga hotel is smoke free.

  • 1 building
  • 186 guestrooms or units
  • 13 levels
  • Built in 1972
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Convenience store
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Free area shuttle
  • Grocery/convenience store
  • Snack bar/deli
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Chattanooga Metropolitan Airport (CHA) (14.2 km / 8.8 mi)
  • Property shuttles: Free area shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

DoubleTree by Hilton Chattanooga offers 186 accommodations with MP3 docking stations and safes. Beds feature down comforters. 32-inch LCD televisions come with cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers. This Chattanooga hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided daily.

  • MP3 dock
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Down blanket
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6 AM to 10:30 AM and on weekends from 7 AM to 11 AM.

DoubleTree by Hilton Chattanooga has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Water skiing nearby
  • Golfing nearby
  • Boat tours nearby
  • Segway rental/tour nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Swimming nearby
  • Sailing nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher and a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner. The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: USD 16.95 for adults and USD 7.95 for children (approximately)
  • Self parking fee: USD 15 per night (in/out privileges)
  • Valet parking fee: USD 18 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chattanooga DoubleTree
  • DoubleTree Chattanooga
  • DoubleTree Hilton Chattanooga
  • DoubleTree Hilton Hotel Chattanooga
  • Hilton DoubleTree Chattanooga
  • DoubleTree Hilton Chattanooga Hotel
  • DoubleTree by Hilton Chattanooga Hotel
  • DoubleTree by Hilton Chattanooga Chattanooga
  • DoubleTree by Hilton Chattanooga Hotel Chattanooga

You should know

  • The seasonal pool will open in May and close in September.
  • Pool access available from 11:00 AM to 8:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.