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"Very good accommodations for the price. Had stayed there in May and received the same good value. A few maintenance things needed attention, but the h ... " More

By a verified traveler on Sat 14 Aug 2021

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Hotel Description

Enjoy free breakfast at this 3.5-star Walnut Creek hotel

Near the airport

You'll find Lindsay Wildlife Museum and Gardens at Heather Farm within 2 miles (3 km) of this hotel. Ruth Bancroft Garden and Kaiser Permanente are also within 2 miles (3 km).

Free breakfast

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 8 conference rooms, free WiFi in public areas, and valet parking. Enjoy the gym and free buffet breakfast each morning.

Free WiFi, comfy beds

The 249 guestrooms feature comforts like pillowtop beds and premium bedding, while sitting areas and refrigerators offer the conveniences of home. Free WiFi, MP3 docks, and sofa beds are also available.

Suite, 2 Double Beds (2 Rooms)

Bed Count 2 Full Beds Maximum Occupancy 6 Max
$112* Per night/room Jan 30 - Jan 31

Suite, 2 Double Beds, Allergy Friendly

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Executive Suite, 1 King Bed, Non Smoking (2 Rooms)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Allergy Friendly

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed (2 Rooms)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 2 Bedrooms, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 6 Max

Embassy Suites by Hilton Walnut Creek ratings based on 19 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Embassy Suites by Hilton Walnut Creek

Everyone (9) Couples (5) Family (3)
4 out of 5
Very good accommodations for the price. Had stayed there in May and received the same good value. A few maintenance things needed attention, but the hotel staff is working on them. Plan to stay there again my next visit.

Posted by on Aug 14, 2021

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Comment from Hotel Management

Aug 14, 2021 by Armando

Thank you for taking a moment to share your experience. I am happy to hear you found your stay to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.

3 out of 5
They wanted $30 per day to park. Way too much to park in Walnut Creek. Walked 300 yards to BART and parked for free. The happy hour was closed, pool was closed, gym was closed, buffet was closed. They didn’t seem ready.

Posted by on Jun 29, 2021

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Comment from Hotel Management

Jul 1, 2021 by Armando

Thank you for taking a moment to share your experience. I am happy to hear you found your stay to your liking, except for the parking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.

5 out of 5

Posted by on May 25, 2021

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Comment from Hotel Management

Jul 1, 2021 by Armando

Thank you for taking a moment to share your experience. I am happy to hear you found your stay to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.

4 out of 5
The hotel was very, very nice and definitely a bargain for the money.

Posted by on May 24, 2021

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4 out of 5

Posted by on Apr 25, 2021

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Comment from Hotel Management

May 9, 2021 by armando

Thank you James for taking your time to rate our hotel. We hope to see you back in the near future.

4 out of 5

Posted by on Apr 1, 2021

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Comment from Hotel Management

Apr 19, 2021 by Armando

Thank you for taking your time to rate your experience at our hotel. We hope to see you back in the near future.

1 out of 5
Run down dirty-looking hella ghetto used to be a nice place I wouldn't go there again thumbs down

Posted by on Jan 28, 2021

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Comment from Hotel Management

Jan 29, 2021 by Armando

I am so sorry you found your stay unsatisfactory. I can assure you that is not the standard in our hotel. We work hard to make sure our hotel is clean; my apologies. I hope you consider staying with us again. We strive to provide gracious, engaging and caring service and we’d love to have you as our guest to ensure you have the best travel experience ever.

2 out of 5
The best thing about the property is the made to order breakfast , everyday. Fresh fruit, yogurt.bagelsWide variety of beverages and foods to choose from.Worst things were you have to valet your vehicle if you want it to be at hotel. You (guest) have to pay for it. Very expensive.$30 for overbite. Didn't know this or I wouldn't have stayed her. Front desk person rarely answered phone call. Room had know working fan in bathroom.. Were supposed to send someone to fix it. Waited over 2 hours called front desk and they moved our room. Room moved to was definitely a downgrade, way smaller and not as nice. Didn't compensate for inconvenience or EVEN apologize. Will not stay there again. an

Posted by on Feb 19, 2020

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Comment from Hotel Management

Mar 26, 2020 by JA

Hi, We would like to sincerely apologize for the inconvenience that you had during your stay with. We are already taking corrective measures to make sure that this will not happen again. Have a great day!

5 out of 5
Love the breakfast. The rooms are clean. The staff is friendly.

Posted by on Feb 2, 2020

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Comment from Hotel Management

Feb 10, 2020 by rose

Thank you for staying at Embassy Suites

4 out of 5
Parking is VERY expensive!!!!!! Everything else was good. Breakfast, cocktail hour & suits were great

Posted by on Dec 11, 2019

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About the Embassy Suites by Hilton Walnut Creek

Location 1345 Treat Boulevard, Walnut Creek, CA 94597

Renovations + Closures

The following facilities or services will be unavailable from November 4 2021 to December 31 2021 (dates subject to change):

  • Swimming pool

Property Features

Embassy Suites by Hilton Walnut Creek offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 8000 square feet (743 square meters) and includes a conference center. Multilingual staff, gift shops/newsstands, and a picnic area are also featured at the business-friendly Embassy Suites by Hilton Walnut Creek. Parking is available for a fee. This 3.5-star Walnut Creek hotel is smoke free.

  • 249 guestrooms or units
  • 8 levels
  • 8000 sq ft of conference space
  • 743 sq m of conference space
  • Built in 1990
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Outdoor picnic space
  • Gift shop
  • Computer for guest use
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Metro station: Pleasant Hill-Contra Costa Centre BART Station (0.2 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Embassy Suites by Hilton Walnut Creek offers 249 accommodations with MP3 docking stations and laptop-compatible safes. Accommodations have separate sitting areas and are furnished with double sofa beds and desks. Pillowtop beds feature premium bedding. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is provided daily.

  • Separate bedroom
  • Sitting area
  • Pillowtop beds
  • Pull-out sofa bed
  • MP3 dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily. The hotel hosts a free manager's reception daily.

Embassy Grill - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 18 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Horse riding nearby
  • Mountain biking nearby
  • Bicycle rentals nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 11:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

This property is managed by a professional host

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

Onsite parties or group events are strictly prohibited

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. Onsite parties or group events are strictly prohibited.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are not available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are not cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Mobile key entry is not available
  • Protective clothing is not available to guests
  • Food service not has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Events/parties not allowed
  • Social distancing measures are not in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 30 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Embassy Suites Hotel Walnut Creek
  • Embassy Suites Walnut Creek
  • Walnut Creek Embassy Suites
  • Embassy Suites Walnut Creek Hotel
  • Embassy Suites Hilton Walnut Creek Hotel
  • Embassy Suites Hilton Walnut Creek
  • Embassy Suites by Hilton Walnut Creek Hotel
  • Embassy Suites by Hilton Walnut Creek Walnut Creek
  • Embassy Suites by Hilton Walnut Creek Hotel Walnut Creek

You should know

  • Pool access available from 6:00 AM to 11:00 PM.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.