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"Love the breakfast. The rooms are clean. The staff is friendly. " More

By a verified traveler on Sun 02 Feb 2020

Hotel Description

Enjoy free breakfast at this 3.5-star Walnut Creek hotel

Near the airport

You'll find Lindsay Wildlife Museum and Gardens at Heather Farm within 2 miles (3 km) of this hotel. Ruth Bancroft Garden and Kaiser Permanente are also within 2 miles (3 km).

Free breakfast

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 8 conference rooms, 24-hour business center, and valet parking. Enjoy the fitness center and free perks like buffet breakfast and WiFi in public areas.

Free WiFi, comfy beds

The 249 guestrooms feature comforts like pillowtop beds and premium bedding, while sitting areas and refrigerators offer the conveniences of home. Free WiFi, MP3 docks, and sofa beds are also available.

Suite, 1 Bedroom, Accessible, Bathtub (Mobility & Hearing)

Bed Count 2 Full Beds Maximum Occupancy 6 Max
$119* Per night/room Nov 30 - Dec 1

Suite, 2 Double Beds, Allergy Friendly

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Executive Suite, 1 King Bed, Non Smoking (2 Rooms)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Allergy Friendly

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed (2 Rooms)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 2 Bedrooms, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 6 Max

Embassy Suites by Hilton Walnut Creek ratings based on 16 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Embassy Suites by Hilton Walnut Creek

Everyone (8) Couples (5) Family (2)
2 out of 5
The best thing about the property is the made to order breakfast , everyday. Fresh fruit, yogurt.bagelsWide variety of beverages and foods to choose from.Worst things were you have to valet your vehicle if you want it to be at hotel. You (guest) have to pay for it. Very expensive.$30 for overbite. Didn't know this or I wouldn't have stayed her. Front desk person rarely answered phone call. Room had know working fan in bathroom.. Were supposed to send someone to fix it. Waited over 2 hours called front desk and they moved our room. Room moved to was definitely a downgrade, way smaller and not as nice. Didn't compensate for inconvenience or EVEN apologize. Will not stay there again. an

Posted by on Feb 19, 2020

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Comment from Hotel Management

Mar 26, 2020 by JA

Hi, We would like to sincerely apologize for the inconvenience that you had during your stay with. We are already taking corrective measures to make sure that this will not happen again. Have a great day!

5 out of 5
Love the breakfast. The rooms are clean. The staff is friendly.

Posted by on Feb 2, 2020

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Comment from Hotel Management

Feb 10, 2020 by rose

Thank you for staying at Embassy Suites

4 out of 5
Parking is VERY expensive!!!!!! Everything else was good. Breakfast, cocktail hour & suits were great

Posted by on Dec 11, 2019

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5 out of 5
I liked everything about this hotel. It's in a nice area. We be back again

Posted by on Nov 12, 2019

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Comment from Hotel Management

Nov 26, 2019 by rose

Thank you for staying at Embassy Suites Walnut Creek.

2 out of 5
I didn’t like that I had book through Travelocity for a king suite and they said Travelocity had over boiled them, so we ended up getting two full beds for a more expensive price. That was really disappointing. Not sure I will book through Travelocity again :/ The hotel is nice though.

Posted by on Sep 28, 2019

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5 out of 5
Nice a huge room. This was my first time at this location and i bugged the staff about every littler thing and they were very friendly and professional always. Room was super clean, and decor was beautiful. Bathroom was fully equipped with nicely decored. The breakfast was wonderful too. Omelet my fave... It was a stay i will remember and return to for a nice fu, enjoyable relaxing experience again.

Posted by on Aug 26, 2019

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Comment from Hotel Management

Sep 16, 2019 by rose

Thank you for staying with us at Embassy Suites Walnut Creek.

5 out of 5
staff was nice friendly and helpful, very clean, 2 hours free drinks is a plus!

Posted by on Aug 6, 2019

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Comment from Hotel Management

Aug 19, 2019 by roi

Thank you for staying at Embassy Suites Walnut Creek

5 out of 5
Nice complimentary breakfast and wine and appetizers. Nice spacious lobby. Great location next to the bart station and shopping, restaurants...

Posted by on Aug 1, 2019

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Comment from Hotel Management

Aug 5, 2019 by rose

Thanks for staying with us. We appreciate your feedback!

5 out of 5

Posted by on May 27, 2019

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Comment from Hotel Management

Jun 17, 2019 by rose

Thank you for staying Embassy Suites Walnut Creek

1 out of 5
The staff was indifferent to the fact the the common area in front of the elevators was wet from unsupervised kids running & dripping from & to the pool. This was a real hazard should anyone fall as a result of the wet floor. A sign saying "wet floor"was no remedy. Security was lax in keeping unruly children under control as well as indifferent parents. Children were "playing" on the elevators by pushing all floors. Only two of the three elevators worked on a very crowded weekend. After 4 years of visiting this hotel we will not be returning.

Posted by on May 6, 2019

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Comment from Hotel Management

May 7, 2019 by rose

I'm sorry that you didn't have a good stay, i'll be addressing the issue

About the Embassy Suites by Hilton Walnut Creek

Location 1345 Treat Boulevard, Walnut Creek, CA 94597

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Embassy Suites by Hilton Walnut Creek offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 8000 square feet (743 square meters) and includes a conference center. Multilingual staff, gift shops/newsstands, and a picnic area are also featured at the business-friendly Embassy Suites by Hilton Walnut Creek. Parking is available for a fee. This 3.5-star Walnut Creek hotel is smoke free.

  • 249 guestrooms or units
  • 8 levels
  • 8000 sq ft of conference space
  • 743 sq m of conference space
  • Built in 1990
  • Buffet breakfast (free)
  • Dining venue
  • Bar or lounge
  • Manager's reception (free)
  • Business center (24 hours)
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Wedding services available
  • Outdoor picnic space
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Oakland Intl. Airport (OAK) (39.7 km / 24.7 mi)
  • Metro station: Pleasant Hill-Contra Costa Centre BART Station (0.2 km / 0.1 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Embassy Suites by Hilton Walnut Creek offers 249 accommodations with MP3 docking stations and laptop-compatible safes. Accommodations have separate sitting areas and are furnished with double sofa beds and desks. Pillowtop beds feature premium bedding. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is provided daily.

  • Separate bedroom
  • Sitting area
  • Pillowtop beds
  • Pull-out sofa bed
  • MP3 dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily. The hotel hosts a free manager's reception daily.

Embassy Grill - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 18 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Horse riding nearby
  • Mountain biking nearby
  • Bicycle rentals nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 11:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 17 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Onsite parties or group events are strictly prohibited

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast.Each guestroom is kept vacant for a minimum of 72 hours between bookings.The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Events/parties not allowed
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 17
  • Debit cards
  • gap period enforced between guest stays 72 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 30 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Embassy Suites Hotel Walnut Creek
  • Embassy Suites Walnut Creek
  • Walnut Creek Embassy Suites
  • Embassy Suites Walnut Creek Hotel
  • Embassy Suites Hilton Walnut Creek Hotel
  • Embassy Suites Hilton Walnut Creek
  • Embassy Suites by Hilton Walnut Creek Hotel
  • Embassy Suites by Hilton Walnut Creek Walnut Creek
  • Embassy Suites by Hilton Walnut Creek Hotel Walnut Creek

You should know

  • Pool access available from 6:00 AM to 11:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.