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4.8 out of 5

"I’m so happy that my children and I stayed here. It’s a beautiful place, the staff is very nice and the food here is wonderful. " More

By a verified traveler on Wed 27 Jun 2018

Hotel Description

4-star resort near Point Lobos State Reserve

In Carmel

Within 3 miles (5 km) of this Carmel resort, you'll find Point Lobos State Reserve and Gravity Garden. Gibson Beach and China Cove are also within 3 miles (5 km).

Business services

This resort features an outdoor pool, a spa tub, and a restaurant. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free valet parking. Enjoy the fitness center and perks like free self parking.

Free WiFi, iPod docks

Featuring conveniences like refrigerators and coffee/tea makers, the 142 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Other amenities include balconies or patios, iPod docks, and DVD players.

Room, 1 King Bed, Garden View

Bed Count 1 King Bed Maximum Occupancy 3 Max
$269* Per night/room Feb 2 - Feb 3

Standard Suite, 1 Bedroom, Ocean View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Townhome, 1 King Bed with Sofa bed, Ocean View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Bedrooms, Garden View

Bed Count 1 King Bed Maximum Occupancy 6 Max

Suite, Garden View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hyatt Carmel Highlands, Overlooking Big Sur Coast ratings based on 8 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hyatt Carmel Highlands, Overlooking Big Sur Coast

Everyone (4) Couples (1)
5 out of 5

Posted by on May 18, 2019

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5 out of 5
we had a great view from our balcony and watched the sunset. Everything from front desk, to room and restaurant were outstanding.

Posted by on Feb 1, 2019

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4 out of 5
The setting of the hotel in Carmel Highlands is spectacular and an easy 10 minute drive into downtown Carmel. The scenery is gorgeous and the views from the restaurant and bar breathtaking. So that's why I gave it a 4. The hotel needs badly remodeled and I would not say represents the upscale brand name of Hyatt. The hotel is quite old and not updated much. Even things as simple as exterior pant. It looks a little tired. Staff really didn't know much, concierge wasn't even around at 5:00pm on a Sunday and wait staff, especially in the bar, is not enough. Food in the restaurant is good but expensive and given the location, it's a drive to go get something quick. Better value is to get a package includes breakfast.

Posted by , from Houston on Jun 27, 2018

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5 out of 5
I’m so happy that my children and I stayed here. It’s a beautiful place, the staff is very nice and the food here is wonderful.

Posted by , from Fresno, CA on Jun 27, 2018

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4 out of 5

Great view, but hotel interior is outdated.

It is not the greatest hotel compared with the 700+/night we paid.

Posted by on May 1, 2017

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5 out of 5

The Most Romantic Place on Earth!

Perched atop the Pacific Coast Highway right outside of Carmel, this place is spectacularly beautiful even when the weather is cold and rainy. In fact, it's almost better that way, because you can take advantage of the in-room wood burning fireplaces to make your stay as snuggly as can be. It's the perfect place for a romantic getaway - you might not want to leave the room!

Posted by on Sep 20, 2007

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5 out of 5

Spectacular location

We selected this hotel for our 25th wedding anniversary--it was well worth the cost. The service is outstanding, the view really beautiful, overlooking the Pacific Ocean. We were disappointed with the service at the restaurant. Made a reservation and mentioned it was to celebrate our 25th anniversary--no acknowledgement, no congratulations--we were disappointed.

Posted by on Feb 8, 2007

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5 out of 5

Loved it!!

Loved it, finally a hotel up to my standards!!! It is for rich people only.

Posted by on Dec 4, 2006

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About the Hyatt Carmel Highlands, Overlooking Big Sur Coast

Location 120 Highland Dr, Carmel, CA 93923

Property Features

As a guest of Hyatt Carmel Highlands, Overlooking Big Sur Coast, you'll find an outdoor pool, a spa tub, a fitness center, and complimentary bicycles. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. You'll find a business center on site. Spa services, a terrace, and tour/ticket assistance are also featured at the business-friendly Hyatt Carmel Highlands, Overlooking Big Sur Coast. Self parking and valet parking are free. This 4-star Carmel resort is smoke free.

  • 142 guestrooms or units
  • 2 levels
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Airport: Monterey, CA (MRY-Monterey Peninsula) (16.6 km / 10.3 mi)
  • Parking: Free valet parking and self parking

Room Amenities

Hyatt Carmel Highlands, Overlooking Big Sur Coast offers 142 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and DVD players. Rooms open to balconies or patios. Beds feature premium bedding. Flat-screen televisions come with cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathrobes, complimentary toiletries, and hair dryers. This Carmel resort provides complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). A nightly turndown service is provided and housekeeping is offered daily.

  • Private balcony or patio
  • IPod dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Movies for purchase
  • DVD player
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Local calls (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Exterior corridor access
  • Climate control (air conditioning)

Food & Drink

Hyatt Carmel Highlands, Overlooking Big Sur Coast has a restaurant serving breakfast only.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Free bicycles on site

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at 3 AM
  • Check-in time starts at 4 PM

Special check-in instructions:

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 2.50 per accommodation, per night
  • Resort fee: USD 22.10 per accommodation, per night

The resort fee includes:

  • Fitness center access
  • Business center/computer access
  • Newspaper
  • Phone calls
  • Faxes
  • In-room safe
  • In-room coffee
  • Concierge/valet service
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 15 and USD 35 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Carmel Highlands
  • Carmel Highlands Hyatt
  • Carmel Hyatt
  • Carmel Hyatt Highlands
  • Hyatt Carmel
  • Hyatt Carmel Highlands Overlooking Big Sur Coast Hotel
  • Hyatt Highlands
  • Hyatt Highlands Carmel
  • Hyatt Highlands Hotel
  • Hyatt Highlands Hotel Carmel
  • Carmel Highland Inn
  • Highlands Hotel Hyatt Carmel
  • Hyatt Carmel Highlands Hotel Carmel
  • Hyatt Carmel Highlands Hotel
  • Hyatt Highlands Overlooking Big Sur Coast Hotel
  • Hyatt Carmel Highlands Overlooking Big Sur Coast Resort
  • Hyatt Highlands Overlooking Big Sur Coast
  • Hyatt Highlands Overlooking Big Sur Coast Resort
  • Hyatt Carmel Highlands
  • Hyatt Carmel Highlands, Overlooking Big Sur Coast Resort
  • Hyatt Carmel Highlands, Overlooking Big Sur Coast Carmel
  • Hyatt Carmel Highlands, Overlooking Big Sur Coast Resort Carmel
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.