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4.1 out of 5

"Place that I had stayed a couple of times before. always clean . I had no disappointments Looking forward catch the next deal to stay again " More

By a verified traveler on Fri 27 Sep 2019

Hotel Description

Enjoy the outdoor pool at this 3-star Pleasant Hill hotel

In Pleasant Hill

Within 2 miles (3 km) of this Pleasant Hill hotel, you'll find Lindsay Wildlife Museum and Sunvalley Shopping Center. Kaiser Permanente and Ruth Bancroft Garden are also within 3 miles (5 km).

Free perks

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the 24-hour fitness center and free perks like on-the-go breakfast and free self parking.

Free Internet, kitchens

The 142 guestrooms feature well-equipped kitchens with refrigerators, stovetops, microwaves, and dishwashers. Other amenities include free WiFi, free wired Internet, and flat-screen TVs with digital channels.

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Suite, 2 Bedrooms (Trio)

Bed Count 1 King Bed Maximum Occupancy 8 Max

Suite, 2 Bedrooms, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 6 Max

Suite, 1 Bedroom, Accessible, Bathtub

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

2 Bedroom King Suite

Bed Count 2 King Beds Maximum Occupancy 6 Max

HYATT house Pleasant Hill ratings based on 17 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for HYATT house Pleasant Hill

Everyone (12) Family (3)
4 out of 5

Posted by on Aug 22, 2020

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Comment from Hotel Management

Aug 24, 2020 by Gene

Thank you for your stay and review of our property. I appears you enjoyed your visit and we hope you will come see us again soon.

2 out of 5
There was a live cockroach in our tub, hair in the refrigerator, visible dirt and food on the light switches and doors. Overall, it was disgusting! The only positive thing I can say is that the staff was very friendly and helpful!

Posted by , from San Jose on Jul 4, 2020

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Comment from Hotel Management

Jul 6, 2020 by Gene

Thank you for your stay and review. I am so sorry that your stay was less than satisfying. I do recall the concerns you expressed last week and have addressed them directly.

4 out of 5

Posted by on Jun 9, 2020

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Comment from Hotel Management

Jun 9, 2020 by CW

Thank you for choosing Hyatt House as your home away from hope. It was our pleasure to accommodate you as a guest and look forward to seeing you again in the future.

5 out of 5

Posted by on Feb 12, 2020

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Comment from Hotel Management

Feb 16, 2020 by CW

Thank you for choosing Hyatt House as your home away from hope. It was our pleasure to accommodate you as a guest and look forward to seeing you again in the future.

5 out of 5

Posted by on Jan 14, 2020

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Comment from Hotel Management

Jan 16, 2020 by CW

Thank you for choosing Hyatt House as your home away from hope. It was our pleasure to accommodate you as a guest and look forward to seeing you again in the future

5 out of 5

Posted by on Dec 10, 2019

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Comment from Hotel Management

Dec 12, 2019 by CW

Thank you and we hope to see you again.

2 out of 5
My Room was not ready at 4:30 pm when I went to check. When I asked why the staff responded that they had moved someone into that room as they were not happy with their room....then stated that it would take 45-60 minutes to get the vacated room ready. EXACT WORDS! They girl said the "manager" would be right back in 5 minutes. When I cam back to talk with the "manager" he began to argue with me. The entire situation was handled UNPROFESSIONAL all the way around! By the way it made us late for our concert.

Posted by on Oct 21, 2019

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Comment from Hotel Management

Oct 28, 2019 by The Hyatt House team

Thank you for being our guest and sharing your experience. Please accept our apologies that the team did not properly handle this situation and that we caused you to be late to the concert. Your feedback is very important and we will use this information to continue to improve the customer experience. We hope to have another opportunity to welcome you back to the hotel. .

5 out of 5
Place that I had stayed a couple of times before. always clean . I had no disappointments Looking forward catch the next deal to stay again

Posted by on Sep 27, 2019

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Comment from Hotel Management

Sep 28, 2019 by The Hyatt House Pleasant Hill Team

Thank you for sharing your experience and being our guest. The team and I are delighted to hear you enjoyed your time with us. We are looking forward to seeing you again on a return visit.

5 out of 5
It's clean, quiet, and superb customer service. My expectation was met. Will definitely go back.

Posted by on Sep 2, 2019

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Comment from Hotel Management

Sep 22, 2019 by Shawn Romeo

So delighted to hear we exceed your expectations and you enjoyed your stay. We look forward to welcoming you back again soon.

4 out of 5
the staff was very friendly except one bad episode I had with a bartender......Me and my wife were at the bar trying the cocktails menu they had and no one was familiar with the menu.

Posted by on Jul 31, 2019

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Property Features

HYATT house Pleasant Hill offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served on weekends. Public spaces have free WiFi and wired Internet. You'll find a 24-hour business center on site. Barbecue grills, multilingual staff, and gift shops/newsstands are also featured at the business-friendly HYATT house Pleasant Hill. Free self parking is available. This 3-star Pleasant Hill hotel is smoke free.

  • 1 building
  • 142 guestrooms or units
  • 4 levels
  • To-go breakfast (free)
  • Dining venue
  • Bar or lounge
  • Deli
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Concierge
  • Grocery service (free)
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Kitchen
  • Snack bar/deli
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Oakland Intl. Airport (OAK) (40.8 km / 25.4 mi)
  • Parking: Free self parking

Room Amenities

HYATT house Pleasant Hill offers 142 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium digital channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include designer toiletries and hair dryers. This Pleasant Hill hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room kitchen
  • Sitting area
  • Pillowtop beds
  • Flat-screen television
  • Digital channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Hypo-allergenic bedding
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning

Food & Drink

Guests are served free on-the-go breakfast on weekends from 7:00 AM to 10:00 AM.

H Bar - This bar serves dinner and light fare.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per pet, per day (maximum USD 200 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 50 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.Contactless check-out is available.Individually-wrapped food options are available for breakfast.Each guestroom is kept vacant for a minimum of 48 hours between bookings.The property affirms that it follows sanitization practices of GBAC STAR (Hyatt) guidelines.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2
  • Debit cards
  • gap period enforced between guest stays 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation, per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet, per day (maximum USD 200 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • HYATT house Hotel Pleasant Hill
  • HYATT house Pleasant Hill
  • Pleasant Hill HYATT house
  • Hyatt Pleasant Hill
  • Hyatt Summerfield Suites Pleasant Hill Hotel Pleasant Hill
  • Pleasant Hill Hyatt
  • Pleasant Hill Summerfield Suites
  • Summerfield Suites Pleasant Hill
  • HYATT house Pleasant Hill Hotel
  • HYATT house Pleasant Hill Hotel
  • HYATT house Pleasant Hill Pleasant Hill
  • HYATT house Pleasant Hill Hotel Pleasant Hill

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.