Skip to main content
Beginning of main content

Enter dates to see availability

"Carpet in my room was stained, bed skirt was dirty " More

By a verified traveler on Sat 25 Jul 2020

Hotel Description

Victorian hotel near San Pablo Lytton Casino

In San Pablo

A stay at this hotel places you within half a mile (1 km) of San Pablo Lytton Casino and 3 miles (5 km) of Hilltop Mall. University of California, Berkeley and Berkeley Marina are within 9 miles (15 km).

Free perks

This hotel features a fitness center and a sauna. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like continental breakfast and free self parking.

Free Internet, refrigerators

Featuring conveniences like refrigerators and microwaves, the 85 guestrooms offer free WiFi and free wired Internet, as well as TVs with cable channels. Other amenities include premium bedding, coffee/tea makers, and free local calls.

Room, 1 King Bed, Non Smoking (Leisure)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$102* Per night/room Apr 16 - Apr 17

Executive Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Royal Suite, 1 King Bed, Non Smoking, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Accessible, Non Smoking (Mobility)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Holiday Inn Express Hotel & Suites San Pablo - Richmond Area, an IHG Hotel ratings based on 11 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Holiday Inn Express Hotel & Suites San Pablo - Richmond Area, an IHG Hotel

Everyone (5) Couples (1)
3 out of 5
Carpet in my room was stained, bed skirt was dirty

Posted by , from Costa Mesa, CA on Jul 25, 2020

Was this review helpful to you?
4 out of 5

Posted by on Aug 18, 2019

Was this review helpful to you?
2 out of 5
The room smelled awful from some kind of cleaner at check in. The bed was absolutely horrible. Why do these companies cheap out on the one reason we use these properties? The mattress was not even as tall as my hand is long, and the "bedspread" was another sheet, but textured. I will never stay here again.

Posted by on Jul 5, 2019

Was this review helpful to you?
4 out of 5
A clean facility with a quiet room. Right off the highway. Good breakfast.

Posted by on Oct 14, 2018

Was this review helpful to you?
2 out of 5

BAD CUSTOMER SERVICE

Let me start off by saying the front desk lady was extremely rude, there's no spa or pool but that wasn't what made this a bad experience. When we checked in we asked for a late checkout and they granted us until 1 PM but on the day of checkout they called us several times and knocked on the door at 10:30 AM and told us that we had not asked for one and that they don't do until 1 PM so I will definitely not be staying here again

Posted by , from Sacramento on Jan 17, 2017

Was this review helpful to you?
4 out of 5
The staff Front desk person was very friendly and courteous. It was a nice surprise that I was upgraded to a suite after checking in very late.

Posted by , from folsom CA on Aug 17, 2015

Was this review helpful to you?
5 out of 5

My Dad's funeral

Pros: Location and cleanliness.
Nice place, close to St Michaels cemetery. Just needed a place to stay for one night. Could not have found anything better.

Posted by , from Shalimar Florida on Aug 11, 2015

Was this review helpful to you?
5 out of 5

MAGNIFICENT HOTEL WITH INCREDIBLE SERVICE

This is an excellent hotel to stay. It is very conveniently located off Hwy 80. Close to the hotel there are lots of restaurants, banks, drug stores, convenient stores etc. next door. When we arrived at the hotel, front desk staff welcomed us with a big smile and helped us to carry our luggages. He was very friendly and caring. Responsiveness to needs was Excellent. The rooms are very big and comfortable with lots of amenities. The breakfast was delicious with hot meat, veggie, and egg items along with variety of fresh fruits every morning. The hotel is magnificent and we have never experienced such an incredible service before. Overall I would say this is probably the best hotel we have ever stayed.

Posted by on Sep 21, 2008

Was this review helpful to you?
5 out of 5

Excellent Stay

The staff went far beyond expectations to make our stay great.We travel all the time and have stayed at multiple hotels.The grandchildren stated it would have been perfect if it had a Pool...They are 8. Would recomend this hotel with 5 stars.....Thanks

Posted by on Jun 27, 2008

Was this review helpful to you?
2 out of 5

AVOID IF SERVICE IS IMPORTANT

Upon check in I asked if I could store my bag for the day the following day after check out and was told that I could. However, when I checked out the following morning the ""manager"" on duty refused to store my bag. In my experience, the temporary storage of guest's bags is a basic service of every hotel.

Posted by on Jun 30, 2007

Was this review helpful to you?

About the Holiday Inn Express Hotel & Suites San Pablo - Richmond Area, an IHG Hotel

Location 2525 San Pablo Dam Road, San Pablo, CA 94806

Property Features

Holiday Inn Express Hotel & Suites San Pablo - Richmond Area, an IHG Hotel offers its guests a sauna and a fitness center. WiFi and wired Internet are free in public spaces. You'll find a business center on site. Free breakfast is served. Event space at this hotel measures 900 square feet (81 square meters). The business-friendly Holiday Inn Express Hotel & Suites San Pablo - Richmond Area, an IHG Hotel also features multilingual staff, a garden, and coffee/tea in a common area. Free self parking is available. This Victorian San Pablo hotel is smoke free.

  • 1 building
  • 85 guestrooms or units
  • 3 levels
  • 900 sq ft of conference space
  • 81 sq m of conference space
  • Built in 2002
  • Continental breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Oakland Intl. Airport (OAK) (35.4 km / 22 mi)
  • Train station: Richmond Transit Center (4.5 km / 2.8 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Holiday Inn Express Hotel & Suites San Pablo - Richmond Area, an IHG Hotel offers 85 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations. This San Pablo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

Guests are served free continental breakfast.

Nearby Activities

Recreational amenities at the hotel include a sauna and a fitness center.

  • Golfing nearby

Spa Services

  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 1:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector and a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express Hotel San Pablo Richmond Area
  • Holiday Inn Express San Pablo Richmond Area
  • Holiday Inn Express Hotel Suites San Pablo Richmond Area

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
url importing http://travel.travelocity.com/Concord-Hotels-Holiday-Inn-Express-Hotel-&-Suites-San-Pablo---Richmond-Area,-an-IHG-Hotel.h854692-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Concord-Hotels-Holiday-Inn-Express-Hotel-&-Suites-San-Pablo---Richmond-Area,-an-IHG-Hotel.h854692-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://travel.travelocity.com/Concord-Hotels-Holiday-Inn-Express-Hotel-&-Suites-San-Pablo---Richmond-Area,-an-IHG-Hotel.h854692-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.