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"We needed pet friendly hotel and a kitchen with a refrigerator in the Cypress area. This was a nice place to stay. The staff was friendly. The lobby ... " More

By a verified traveler on Mon 21 Jun 2021

Hotel Description

Hotel near Adventure City in Cypress

In Cypress

Within 2 miles (3 km) of this Cypress hotel, you'll find Los Alamitos Race Course and Cypress College. Adventure City and Los Alamitos Joint Forces Training Base are also within 3 miles (5 km).

Round-the-clock service

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. A picnic area, laundry facilities, and barbecue grills are also on offer.

Free WiFi, kitchens

The 134 guestrooms feature well-equipped kitchens with refrigerators, stovetops, and microwaves, as well as flat-screen TVs with cable channels. Free WiFi, coffee/tea makers, and phones are also available. Housekeeping is available on request.

Studio, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$110* Per night/room Jun 29 - Jun 30

Studio, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Studio, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Studio, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Extended Stay America Suites Orange County Cypress ratings based on 13 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Extended Stay America Suites Orange County Cypress

Everyone (5) Business (1) Couples (1) Family (1)
4 out of 5
We needed pet friendly hotel and a kitchen with a refrigerator in the Cypress area. This was a nice place to stay. The staff was friendly. The lobby was clean. The room was clean and smaller than I expected. No balcony or patio. The closets didn’t have doors on them but it made the place feel roomier. They added shelves in the closets which made it handy to put clothes and other stuff. We love the full size refrigerator in the small kitchen. We were given our utensils, cups and plates at the front desk. That seems ok. Covid etc also why have to wash more plates & utensils that the guests might have not used? What irked me was after we ate, there was no dish soap or dish towels provided to wash the dishes. The bed was a bit firm but others may like that. The back parking area their gravel walkways were in disarray. We felt safe in the parking area. So this is a nice place, reasonable cost,

Posted by on Jun 21, 2021

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Comment from Hotel Management

Jun 23, 2021 by Hotel Management

Thank you for reviewing your stay at Extended Stay America. We are glad you were pleased with our immaculate accommodations with a fully equipped kitchenette. However, we regret not meeting some of your expectations. We appreciate your feedback and look forward to hosting you again the next time you are in our area. Sincerely, Hotel Management

4 out of 5
Not at this time

Posted by on May 4, 2021

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Comment from Hotel Management

May 5, 2021 by Hotel Management

Thank you for choosing Extended Stay America. We are happy to see the rating as it states you had a nice time with us, but we are sorry if you had any inconvenience. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management

5 out of 5

Posted by on Nov 9, 2019

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5 out of 5

Posted by on Aug 6, 2019

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5 out of 5
Nice and clean!!! Very nice staff especially Luz and Mel..thanks!

Posted by on Jun 9, 2019

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Comment from Hotel Management

Jun 10, 2019 by Hotel Management

Thank you for your review filled with so many kind comments! We are thrilled to read you had a great stay with us at Extended Stay America. Thank you for appreciating Luz and Mel. They are a true asset to our team, and we will be sure to share your compliments. We appreciate your business and look forward to seeing you again soon! Sincerely, Hotel Management

5 out of 5
I liked the staff they were very nice and welcoming as soon as you step foot inside.

Posted by on Apr 8, 2019

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Comment from Hotel Management

Apr 10, 2019 by Hotel Management

Thank you for being our guest at Extended Stay America. We are charmed to know you had an excellent stay and that our team left a great impression. They work tirelessly to provide the best service, down to the smallest detail. We will share your compliments with them. We appreciate the review and look forward to having you as our guest again. Sincerely, Hotel Management

1 out of 5

Horrible customer service

Called at 11am to see if it was possible to check in early as I was getting married that day and was told not till 3. So I showed up at 3 and checked in the two rooms I have reserved (one for me and one for the future in laws). I was told my room was not ready yet, so I said I would go hang out in my in laws room till it was ready. An hour and a half later and still not ready. When I went back down I was told “I wish you would have told us your situation”! First of all I did at 11am and at 3pm and yet still I do not have a room that I am still having to pay for! Finally at 4:45pm I was able to get into my room! No apologies, no accommodation, nothing to suffice for the horrible service and nonsense. Needless to say I was an hour and a half late to my wedding and I will never stay here and I will tell everyone I know not to either.

Posted by , from garden grove ca on Aug 5, 2018

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Comment from Hotel Management

Aug 7, 2018 by Hotel Management

Marrisa, thank you for your review. Please accept our apologies for the poor service you experienced during your stay and regret the inconvenience it caused. We take pride in delivering superb service, so we apologize that we fell short. Your feedback has been shared with the appropriate staff members, and we are taking immediate steps to ensure our team is fully equipped to be more responsive. Thank you for your feedback, and we hope you will give us another chance to demonstrate the excellent service that should have been provided to you on this visit. Sincerely, Hotel Management

2 out of 5

Air Conditioner not functioning proper.

Pros: Close by job
Cons: Air conditioner units to loud when engaged.
Air conditioning unit controls not working properly.When it did engage it was very noisy.Waked us up every time it came on.Bathroom shower rusty around the drain.

Posted by , from Cypress ,Ca on Feb 27, 2017

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2 out of 5
Pros: The location of the hotel for event we were attending.
Cons: WE STAYED FOR TWO NIGHTS AND ROOM SERVICE DIDNT EVEN COME TO CLEAN OUR ROOM OR DO OUR BED. MAYBE THEY DONT HAVE THIS SERVICE AT THIS LOCATION
The first night we were there we had a little visitor under our pillow. I don't know what these insects are called. I have seen them in humid places and the room had a funny smell.

Posted by on Oct 24, 2016

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4 out of 5

Stayed for business

Pros: Proximity to work location.
Cons: better breakfast.
Location: No time to visit. Just work & eat.
Nice hotel. Room doors are on the inside of the hotel & not like a motel. (I know most of you prefer that...) Room was clean. There are no dishes for cooking if you need that. Bed was getting a little lopsided from wear. Overall comfy. No real breakfast. Apples, maybe an energy bar & coffee. Overall I'd stay here again.

Posted by , from TX on Oct 5, 2015

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About the Extended Stay America Suites Orange County Cypress

Location 5990 Corporate Ave, Cypress, CA 90630

Property Features

As a guest of Extended Stay America Suites Orange County Cypress, you'll find barbecue grills, a picnic area, and coffee/tea in a common area. WiFi is free in public spaces. The business-friendly Extended Stay America Suites Orange County Cypress also features laundry facilities, a front desk safe, and an elevator. Self parking is free. This Cypress hotel is smoke free.

  • 134 guestrooms or units
  • 3 levels
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • BBQ grill(s)
  • Outdoor picnic space
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: John Wayne Airport (SNA) (26.7 km / 16.6 mi)
  • Parking: Free self parking

Room Amenities

Extended Stay America Suites Orange County Cypress offers 134 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and irons/ironing boards. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs and complimentary toiletries. This Cypress hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hair dryers can be requested.

  • In-room kitchen
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Bathtub
  • Rollaway beds (surcharge)
  • Housekeeping (on request)
  • Hair dryer available
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property accepts credit cards only for all bookings where payment for the stay will be made on site instead of at the time of booking, and for all onsite purchases. Cash is not accepted.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per day.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25 per pet, per day (maximum USD 150 per stay)
  • Maximum 2 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.

  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day (maximum USD 150 per stay)
  • Housekeeping fee: USD 10 per day
  • Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Extended Stay America Orange Aparthotel Cypress County
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You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.