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" The hotel, staff and room wedge all well appointed. My complaint is that I booked a room for 5 people. I chose a double queen room. There was am op ... " More

By a verified traveler on Tue 04 Jul 2017

Hotel Description

3-star hotel near Foothill Ranch Towne Centre

Close to the beach

Stay at this Foothill Ranch hotel and you'll be within half a mile (1 km) of Foothill Ranch Towne Centre and 2 miles (3 km) of Whiting Ranch Wilderness Park. Pittsford Park and Heritage Hill Historic Park are also within 3 miles (5 km).

Business services

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the 24-hour fitness center and perks like free self parking.

Free Internet, refrigerators

Featuring conveniences like refrigerators and microwaves, the 103 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Other amenities include room service, premium bedding, and coffee/tea makers.

Room, 1 King Bed, Accessible (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$92* Per night/room Dec 27 - Dec 28

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible, Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hilton Garden Inn Irvine East/Lake Forest ratings based on 6 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hilton Garden Inn Irvine East/Lake Forest

Everyone (5)
1 out of 5
Terrible! I will never stay there again. Not only did they mess up on our room and not give us what was promised and reserved (I called 2 times to make sure) our room was dirty. The carpets were not vacuumed, bathroom sink was not cleaned and bathtub had a pubic hair on the back edge. I left it there to see if the tub got cleaned and it did not, that hair stayed with us the whole time. I asked a room cleaner to vacuum and clean the sinks and she actually told me, "we are taught not to vacuum"!! Can you imagine?! Oh really? Then why does each cart have a vacuum cleaner hanging from it?! I will never stay there again and that's a loss for them because we have family there and we travel there often and always need an inn. It was an extremely disappointing stay. We have stayed at the Marriott before, we are going back there. The only reason we changed in the first place, was because of the location. We'll drive a little extra - back to the Marriott we go!

Posted by , from San Francisco on Nov 26, 2018

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Comment from Hotel Management

Nov 30, 2018 by Scott C

I am sorry you found your room cleanliness unacceptable. Our team works very hard to keep every room and bathroom clean; we strive to exceed expectations every day. Please accept my sincere apologies for not meeting your expectations and know I will address your feedback directly with our team. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

4 out of 5

Comfortable accommodations.

The hotel, staff and room wedge all well appointed. My complaint is that I booked a room for 5 people. I chose a double queen room. There was am option for a roll away bed. Apon checking in we were informed a roll away is not allowed sure to fire code. They expected 2 adults and 3 teens to sleep in 2 beds. This was wholly disappointing.

Posted by on Jul 4, 2017

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3 out of 5

Quiet hotel

The room was clean. The desk staff was friendly. During the night the room got very hot. It seemed the thermostat wasn't maintaining the temperature we set it to. The bathroom was a little awkward, the towel bar was inside the shower and the toilet paper was so far away that I had to help my 9 year old reach it. Other than that, it was a very quiet hotel, had a microwave, coffee maker and mini fridge. It had all the necessities.

Posted by on Apr 24, 2017

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5 out of 5

best hotel we have stayed in

This was one of the best and we usually stay in much more expensive resorts. The bed, the pillows, the room were exceptionally comfortable. I was ver surprised. It was clean and quiet. Would definitely stay there again. Wish they had these every where's we went.

Posted by , from tucson, az on Sep 21, 2015

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2 out of 5

OK Hotel would not stay here again.

I reserved 4 rooms for myself and adult children. We came to the area for my moms 91st birthday. The staff was adequate. there was one gentleman in the food area that was very nice and helpful(don't have his name). We had breakfast there both mornings and it was very good and the service was excellent. My problem was with my daughters room. It had a terrible odor. The hotel was sold out the first night so they had to deal with the smell, they did move them into a different room the following night. The carpets were dirty and the bed did not have all the linens to make it look complete. We have stayed in Hilton Garden Inns in different parts of the country and was not overly impressed with this location.

Posted by , from Las Vegas, NV on Sep 11, 2015

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5 out of 5

Highly recommended

My friend and I stayed here and found the hotel convenietly located. The staff was efficient and very helpful. We both agreed the beds were extremely comfortable and everything was spotlessly clean. Great hotel at a great price!

Posted by on Jul 20, 2008

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About the Hilton Garden Inn Irvine East/Lake Forest

Location 27082 Towne Centre Drive, Foothill Ranch, CA 92610

Property Features

Hilton Garden Inn Irvine East/Lake Forest offers its guests an outdoor pool, a spa tub, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. The business-friendly Hilton Garden Inn Irvine East/Lake Forest also features multilingual staff, concierge services, and laundry facilities. Free self parking is available. This 3-star Foothill Ranch hotel is smoke free.

  • 103 guestrooms or units
  • 3 levels
  • Built in 2004
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Convenience store
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Orange County, CA (SNA-John Wayne) (22.8 km / 14.2 mi)
  • Train station: Irvine Transportation Center (9.4 km / 5.9 mi)
  • Parking: Free self parking

Room Amenities

Hilton Garden Inn Irvine East/Lake Forest offers 103 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Beds feature premium bedding. Flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Foothill Ranch hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Bathtub or shower
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.

Hilton Garden Inn Irvine East/Lake Forest has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: USD 14.95 per person (approximately)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Garden Inn Irvine East/Lake Forest
  • Hilton Garden Inn Irvine East/Lake Forest Foothill Ranch
  • Hilton Garden Inn Irvine East/Lake Forest Hotel Foothill Ranch
  • Hilton Garden Inn Irvine East/Lake Forest Hotel Foothill Ranch
  • Hilton Garden Inn Irvine East/Lake Forest Foothill Ranch
  • Hotel Hilton Garden Inn Irvine East/Lake Forest Foothill Ranch
  • Hotel Hilton Garden Inn Irvine East/Lake Forest
  • Foothill Ranch Hilton Garden Inn Irvine East/Lake Forest Hotel
  • Hilton Garden Inn Irvine East/Lake Forest Hotel
  • Hilton Irvine Forest Foothill
  • Hilton Irvine Forest Foothill
  • Hilton Garden Inn Irvine East/Lake Forest Hotel
  • Hilton Garden Inn Irvine East/Lake Forest Foothill Ranch
  • Hilton Garden Inn Irvine East/Lake Forest Hotel Foothill Ranch

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.