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CityFlatsHotel - Grand Rapids, Ascend Hotel Collection

3.0 star property
3-star boutique hotel near Van Andel Arena

Choose dates to view prices

Photo gallery for CityFlatsHotel - Grand Rapids, Ascend Hotel Collection

Individually decorated, individually furnished, desk, iron/ironing board
Exterior
Dining
Reception
Standard Queen Room | Bathroom | Shower, designer toiletries, hair dryer, towels
Reviews
8.4

Very good

Popular amenities

  • SpaSpaSpa
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • Restaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service

Explore the area

Map
83 Monroe Center St NW, Grand Rapids, MI, 49503
  • Popular LocationVan Andel Arena4 min walk
  • Popular LocationDeVos Performance Hall6 min walk
  • Popular LocationGerald R. Ford Museum11 min walk
  • AirportGrand Rapids, MI (GRR-Gerald R. Ford Intl.)18 min drive

Room options

Standard Room, 1 Queen Bed, Non Smoking (Faces Street Larger Room)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Larger Room)

Individually decorated, individually furnished, desk, iron/ironing board

Standard Room, 1 King Bed, Non Smoking (Larger Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Soaking Tub)

Standard Room, 1 King Bed, Non Smoking (Soaking Tub) | Individually decorated, individually furnished, desk, iron/ironing board

Standard Room, 1 King Bed, Non Smoking (Soaking Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking (Faces Street)

Standard Room, 1 Queen Bed, Non Smoking (Faces Street) | Individually decorated, individually furnished, desk, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking (Faces Street)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Individually decorated, individually furnished, desk, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Individually decorated, individually furnished, desk, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Faces Steet Larger Room)

Individually decorated, individually furnished, desk, iron/ironing board

Standard Room, 1 King Bed, Non Smoking (Faces Steet Larger Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Faces Street)

Standard Room, 1 King Bed, Non Smoking (Faces Street) | Individually decorated, individually furnished, desk, iron/ironing board

Standard Room, 1 King Bed, Non Smoking (Faces Street)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Individually decorated, individually furnished, desk, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking | Individually decorated, individually furnished, desk, iron/ironing board

Standard Room, Multiple Beds, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

Standard Room, 2 Double Beds, Non Smoking (Faces Street)

  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking | Individually decorated, individually furnished, desk, iron/ironing board

Standard Room, Multiple Beds, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Bed

Similar properties

Exterior
Holiday Inn Grand Rapids Downtown, an IHG Hotel
Pool
Hot Tub
Pet friendly
Parking included
4.4 out of 5, Excellent, (1001)
The price is $484
per night
$557 total
includes taxes & fees
Jun 1 - Jun 2
Holiday Inn Grand Rapids Downtown, an IHG Hotel

About the neighborhood

Grand Rapids

Heart of Grand Rapids.Within a 10-minute walk of this Downtown Grand Rapids hotel, you'll find Van Andel Arena and DeVos Performance Hall. Grand Rapids Civic Theatre and Urban Institute for Contemporary Arts are also within half a mile (1 km).

What's nearby

  • Van Andel Arena - 4 min walk
  • DeVos Performance Hall - 6 min walk
  • Gerald R. Ford Museum - 11 min walk
  • Downtown Market - 14 min walk
  • John Ball Zoo - 3 min drive

Getting around

  • Grand Rapids Station - 16 min walk
  • Gerald R. Ford International Airport (GRR) - 19 min drive

Restaurants

  • Barrio - 3 min walk
  • Uccello's Ristorante, Pizzeria & Sports Lounge - 2 min walk
  • Grand Rapids Brewing Company - 3 min walk
  • Brick and Porter - 2 min walk
  • Leo's - 1 min walk

About this property

CityFlatsHotel - Grand Rapids, Ascend Hotel Collection

3-star boutique hotel near Van Andel Arena
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 2 meeting rooms available. A 24-hour fitness center, spa services, and coffee/tea in a common area are also featured at the boutique CityFlatsHotel - Grand Rapids, Ascend Hotel Collection. Parking is available for a fee.

This 3-star Grand Rapids hotel is smoke free.

  • 48 guestrooms or units
  • 5 levels
  • 2 buildings
  • Built in 2011
  • Deli
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Beauty salon
  • Television in lobby
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
  • Dining venue
CityFlatsHotel - Grand Rapids, Ascend Hotel Collection offers 48 air-conditioned accommodations with MP3 docking stations and designer toiletries. Each accommodation is individually furnished and decorated. Flat-screen televisions come with premium satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Grand Rapids hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include manicures and pedicures.

Languages

English

Property amenities

Family friendly

  • Free crib
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 24 per night)
  • Street parking available
  • Self parking on site (USD 24 per night)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV with premium satellite channels
  • MP3 dock

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 24.00 per night
  • Nearby parking fee: USD 24.00 per night (400 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. Contactless check-out is available.

Property is also known as

CityFlatsHotel Grand Rapids Hotel
CityFlatsHotel Hotel
CityFlatsHotel Grand Rapids
CityFlatsHotel
CityFlatsHotel Grand Rapids
CityFlatsHotel Grand Rapids Ascend Hotel Collection
CityFlatsHotel - Grand Rapids, Ascend Hotel Collection Hotel

Frequently asked questions

How close is CityFlatsHotel - Grand Rapids, Ascend Hotel Collection to the airport?

CityFlatsHotel - Grand Rapids, Ascend Hotel Collection is 14.5 mi (19-min drive) away from the Gerald R. Ford International Airport (GRR) airport, the closest popular airport to the property.

How much does it cost to stay at CityFlatsHotel - Grand Rapids, Ascend Hotel Collection?

As of May 18, 2024, prices found for a 1-night stay for 2 adults at CityFlatsHotel - Grand Rapids, Ascend Hotel Collection on May 26, 2024 start from $156.06, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does CityFlatsHotel - Grand Rapids, Ascend Hotel Collection have an airport shuttle?

Airport shuttle services are not available at CityFlatsHotel - Grand Rapids, Ascend Hotel Collection.

Does CityFlatsHotel - Grand Rapids, Ascend Hotel Collection offer free breakfast?

CityFlatsHotel - Grand Rapids, Ascend Hotel Collection does not offer free breakfast.

Is there a casino at CityFlatsHotel - Grand Rapids, Ascend Hotel Collection?

No, there is no casino at this hotel.

What time is check-in at CityFlatsHotel - Grand Rapids, Ascend Hotel Collection?

Check-in start time: 4:00 PM; Check-in end time: anytime.

Is there free parking at CityFlatsHotel - Grand Rapids, Ascend Hotel Collection?

Free parking is not available at this hotel. Self parking is available for USD 24.00 per night.

Does CityFlatsHotel - Grand Rapids, Ascend Hotel Collection have a pool?

CityFlatsHotel - Grand Rapids, Ascend Hotel Collection does not have a pool.

Does CityFlatsHotel - Grand Rapids, Ascend Hotel Collection have a restaurant?

Yes, there is a restaurant on site.

Does CityFlatsHotel - Grand Rapids, Ascend Hotel Collection have a spa?

This hotel doesn't have a spa, but it does offer mani/pedis.

How close is CityFlatsHotel - Grand Rapids, Ascend Hotel Collection to downtown Grand Rapids?

CityFlatsHotel - Grand Rapids, Ascend Hotel Collection is 0.1 mi away from Grand Rapids.

CityFlatsHotel - Grand Rapids, Ascend Hotel Collection Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 469 out of 1002 reviews" "
Rating 8 - Good. 307 out of 1002 reviews" "
Rating 6 - Okay. 130 out of 1002 reviews" "
Rating 4 - Poor. 72 out of 1002 reviews" "
Rating 2 - Terrible. 24 out of 1002 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Ryan

Stayed 1 night in Feb 2024

2/10 Terrible

Ismail

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

6/10 Okay

Katelyn

Stayed 1 night in Feb 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Aesthetically Great But...
The location is awesome. The room was beautiful and spacious. Beds were fairly comfortable, on the soft side. Everything was eco-concious which is nice. However... when my son tried to take a shower and was trying to figure out how to adjust the water temp, it ended up making a horrible loud noise. My husband figured out that he had turned it towards cold and that's what caused it. So we figured out how to stop it, but for about 5 minutes it was just awful and not a good start to our stay. The bigger problem was that there was no real way to adjust the temperature of the room. There was a thermostat. I turned it down to 68. But the temp of the room stayed at 74 degrees all night. That is too hot to sleep! My whole family slept horrible because of that. Unless this is addressed, I'm afraid we will look elsewhere for a hotel room next time we are in the area.
Stayed 1 night in Jan 2024

4/10 Poor

Rachel

Liked: Staff & service, room comfort
Stayed 2 nights in Jan 2024

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was ok. I'm not a fan of having to turn on all the lights just to go to the bathroom in the middle of the night
Stayed 1 night in Jan 2024

6/10 Okay

Cynthia

Liked: Cleanliness, property conditions & facilities
Overpriced
Very small room, okay for overnight; horrible wi-fi connection; parking on the street is one hour metered parking, otherwise $24 in structure, overall not worth the price
Stayed 1 night in Jan 2024

2/10 Terrible

Kerra

Stayed 2 nights in Aug 2023

2/10 Terrible

Tony

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Comforter wasn’t washed. Shower flooded all over bathroom floor. Took over an hour to get towels. No carpet in room anywhere so during winter water tracked everywhere in room. No hanger closet or dresser. Entire room was the size of a closet.
Stayed 2 nights in Jan 2024

4/10 Poor

Derek

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Disappointed
There was no room service, the front desk didn’t want to clean our room. We had to ask for them to clean. They didn’t hardly have any towels available. They offered no usual hotel accommodations like even lunch snacks or even bottled water. I was heavily disappointed at the level of service and basic customer service at this place.
Stayed 2 nights in Dec 2023