Travelocity Verified Review
"The room was not clean and smelled disgusting. The security door lock on the inside of door was broken off. I went to the front desk after checking in and politely let owner know I was cancelling my stay based on the room condition as I didn’t feel comfortable staying at the hotel with my allergies and the cleanliness of the room. He told me my card was not charged and would not be charged. A few days later my card was charge for 2 nights after cancelling my stay within 30 minutes of arriving. I filed for a refund through Travelocity and the owner refused. I would avoid this hotel at all costs. I have been traveling for 30 years and never written a negative review online for any business before this event. Keep driving and do not stay at this hotel. "
A verified traveler from Richmond stayed at Hotel O Henderson Kerr Lake I-85 NC