Check in was simple. I requested a room near an elevator to prevent my mother from having to walk too far. The request was granted.
The facility was nice and the room was adequate. My only 2 concerns were that 1)I was told there was a charge for parking, but then no one took down info about my car, so I could have just parked anyway and 2)the water in the bathroom never got beyond lukewarm, so we weren't able to shower the morning after our stay.
Had we been staying more than one night, we definitely would have complained about paying nearly $300 for a room and not being able to shower.
The biggest plus was the direct access to the hospital across the street for an early morning procedure.