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4.3 out of 5

"The staff was very friendly and attentive; the location was great for attending events at the Times Warner Arena, shopping and dining; the room was cl ... " More

By ConfTrip, from Manchester, CT on Fri 23 Sep 2011

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Hotel Description

5-star luxury hotel near Queen City Quarter

Uptown Charlotte stay

A stay at this Uptown Charlotte hotel places you steps from Queen City Quarter and within a 5-minute walk of Spectrum Center. Charlotte Convention Center and Bechtler Museum of Modern Art are also within half a mile (1 km).

Luxury amenities

A full-service spa, an indoor pool, and a restaurant are all featured at this smoke-free hotel. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. Enjoy the 24-hour gym and visit the 4 bars/lounges and poolside bar for drinks.

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max
$499* Per night/room Apr 12 - Apr 13

Deluxe Room, 1 King Bed (Mobility Accessible, Tub)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Garden View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Suite, 1 Bedroom, Garden View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 2 Queen Beds (Hearing Accessible)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

The Ritz-Carlton, Charlotte ratings based on 3 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for The Ritz-Carlton, Charlotte

Everyone (1)
5 out of 5

Posted by on Feb 12, 2019

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5 out of 5

Excellent location and rooms

Pros: Close restaurants, Free Internet, Quiet
The staff was very friendly and attentive; the location was great for attending events at the Times Warner Arena, shopping and dining; the room was clean, and very comfortable.

Posted by , from Manchester, CT on Sep 23, 2011

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3 out of 5

Beware very noisy at night

Be careful if you stay at this hotel and plan to sleep. This property is situated directly across the street from the Epicenter which houses several very loud nightclubs. My room was on the street side and it was so loud I felt like I was actually in the club. Be sure to ask for a room on the back side if you want quiet. This is a new hotel so it was nice that everything was so clean and comfortable while I was awake.

Posted by on May 4, 2010

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About the The Ritz-Carlton, Charlotte

Location 201 East Trade Street, Charlotte, NC 28202

Property Features

The Ritz-Carlton, Charlotte offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center, 8 meeting rooms, and limo/town car service. A 24-hour fitness center, spa services, and tour/ticket assistance are also featured at the luxury The Ritz-Carlton, Charlotte. Parking is available for a fee. This 5-star Charlotte hotel is smoke free.

  • 1 building
  • 146 guestrooms or units
  • 18 levels
  • 4 bars or lounges
  • Built in 2009
  • Deli
  • Charging station for electric cars
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking , Valet parking (surcharge)

Transport

  • Train station: Charlotte Station (2.7 km / 1.7 mi)
  • Metro station: Tryon Street Tram Stop (0.2 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

The Ritz-Carlton, Charlotte offers 146 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature Frette Italian sheets, down comforters, and premium bedding. 42-inch Smart televisions come with cable channels and Netflix. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

  • Pillowtop beds
  • Minibar
  • In-room dining (24 hours)
  • Smart television
  • Cable channels
  • Netflix
  • Espresso maker
  • Frette Italian linens
  • Down blanket
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests can enjoy full breakfast for a fee.

BLT Steak - This steakhouse specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

K Lounge - This lobby lounge serves light fare only. Open daily.

The Punch Room - This bar serves light fare only. Open select days.

Bar Cocoa - This café serves breakfast and light fare. Open daily.

Hidden Wine - Onsite wine bar. Open select days.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Rafting nearby

Spa Services

The Ritz-Carlton Spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and detox wraps. The spa is equipped with a sauna and a spa tub. The spa is open daily.

  • Sauna in spa
  • Spa tub in spa
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Detoxification wrap
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and Union Pay. Cash is not accepted.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Property is cleaned with disinfectant
  • Car not required
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • UnionPay
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 28–100 per person
  • Fee for in-room wireless internet: USD 9.95 per day (rates may vary)
  • Valet parking fee: USD 40 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Charlotte Ritz-Carlton
  • Ritz-Carlton Charlotte
  • Ritz-Carlton Hotel Charlotte
  • Ritz-Carlton Charlotte Hotel
  • The Ritz-Carlton, Charlotte Hotel Charlotte
  • The Ritz Carlton Charlotte
  • The Ritz-carlton
  • Charlotte Hotel Charlotte
  • The Ritz-Carlton, Charlotte Hotel
  • The Ritz-Carlton, Charlotte Charlotte
  • The Ritz-Carlton, Charlotte Hotel Charlotte

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.