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4.8 out of 5

"Clean rooms. Toilet was not flushing but overall good stay " More

By a verified traveler on Thu 11 Nov 2021

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Hotel Description

3-star apartment with kitchenette in Pasadena

In Pasadena

Within 2 miles (3 km) of this Pasadena aparthotel, you'll find St. Luke's Patients Medical Center and CHI St. Luke's Health-Patients Medical Center. IT'Z Family Food & Fun and Surgery Specialty Hospitals Of America Southeast Houston are also within 3 miles (5 km).

Renovated in 2016

This aparthotel features an outdoor pool and a gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like on-the-go breakfast and free self parking.

Free Internet, kitchenettes

The 123 apartments feature free WiFi and free wired Internet, LCD TVs with satellite channels, and kitchenettes with refrigerators, microwaves, and dishwashers. Other amenities include MP3 docks, sofa beds, and sitting areas.

Studio Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
$101* Per night/room Feb 4 - Feb 5

Studio Suite, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 3 Max

Studio Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 3 Max

Home2 Suites by Hilton Houston Pasadena ratings based on 9 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Home2 Suites by Hilton Houston Pasadena

Everyone (3) Couples (2) Family (3)
5 out of 5
Clean rooms. Toilet was not flushing but overall good stay

Posted by , from GLOSTER on Nov 11, 2021

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Comment from Hotel Management

Nov 11, 2021 by Marco R.

Dear ML, Thank you for your feedback. We are glad you enjoyed your stay. Please accept my sincerest apologies for the toilet not operating correctly. We hope to welcome you home again soon. Sincerely, Marco Rodriguez General Manager Home2 Suites by Hilton Houston Pasadena

4 out of 5
The breakfast was awesome

Posted by on Nov 9, 2021

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Comment from Hotel Management

Nov 9, 2021 by Marco R.

Dear Radha, Thank you for your feedback. We are glad you enjoyed Home2's new and improved breakfast program, it has received quite the response. We hope to welcome you home again soon! Sincerely, Marco Rodriguez General Manager Home2 Suites by Hilton Houston Pasadena

5 out of 5

Posted by on Jul 19, 2021

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4 out of 5
Price was very good. You even get a coach and kitchen with utensils. However I didn't like the breakfast options (limited), wifi slow, didn't get housekeeping even when I confirmed it. My son was offer a donut which was never brought. And bathroom design is not convenient.

Posted by on Jul 12, 2021

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Comment from Hotel Management

Jul 12, 2021 by Justin

Dear Anonymous. Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we’re very sorry you were unhappy with our amenities.. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.

5 out of 5
This was the most pleasant, economical, hotel stay we've experienced in quite some time. The room was well equipped with 2 queens, and couch that converted into a double bed. Adding the refrigerator, microwave, rollout table/desk, and optional cooktop make these suites #1 on our list for future trips. The lobby, elevator, parking lot and hallways were clean; and the breakfast included made for a relaxing morning.

Posted by on Jul 3, 2021

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Comment from Hotel Management

Jul 3, 2021 by Justin

I wanted to say thanks for your recent stay here at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!

5 out of 5
Loved everything. The entire staff was particularly exceptional!!!

Posted by on Dec 15, 2019

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Comment from Hotel Management

Dec 16, 2019 by Tiffany

Dear Anonymous, Thank for taking the time to give us your feedback. We truly appreciate it! I'm glad to hear you enjoyed your stay with us. We hope to welcome you home again!

5 out of 5

Posted by on Dec 9, 2019

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Comment from Hotel Management

Dec 16, 2019 by Tiffany

Dear Anonymous, Thank you for taking the time to give us your feedback. We truly appreciate it! We can't wait to welcome you home again!

5 out of 5
Everything was great! Customer service AWESOME!!!!

Posted by on Apr 7, 2019

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Comment from Hotel Management

Apr 24, 2019 by Marco R.

Thank you!

5 out of 5

Excellent

Day and night clerks was perfect host. They was very professional. I love that!

Posted by on Aug 4, 2018

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About the Home2 Suites by Hilton Houston Pasadena

Location 5150 East Sam Houston Parkway South, Pasadena, TX 77505

Property Features

Home2 Suites by Hilton Houston Pasadena offers its guests an outdoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is served daily. A terrace, barbecue grills, and a picnic area are also featured at the business-friendly Home2 Suites by Hilton Houston Pasadena. Free self parking is available. A complete renovation of Home2 Suites by Hilton Houston Pasadena was completed in 2016. This 3-star Pasadena aparthotel is smoke free.

  • 123 guestrooms or units
  • 4 levels
  • Built in 2016
  • To-go breakfast (free)
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Sofa bed
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Home2 Suites by Hilton Houston Pasadena offers 123 accommodations with MP3 docking stations and safes. Accommodations have separate sitting areas and are furnished with queen sofa beds. Beds feature premium bedding. 42-inch LCD televisions come with premium satellite channels. Accommodations at this 3-star aparthotel have kitchenettes with full-sized refrigerators/freezers, microwaves, cookware/dishes/utensils, and dishwashers. Bathrooms include complimentary toiletries and hair dryers. This Pasadena aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • In-room kitchenette
  • Sitting area
  • Pull-out sofa bed
  • MP3 dock
  • LCD television
  • Satellite channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free on-the-go breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.

Nearby Activities

Recreational amenities at the aparthotel include an outdoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 75 per accommodation, per stay
  • Maximum 2 per room (weight limit: 50 lbs)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

This property is managed by a professional host

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host.This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Home2 Suites Houston Pasadena Hotel
  • Home2 Suites Houston Hotel
  • Home2 Suites Hilton Houston Pasadena Hotel
  • Home2 Suites Hilton Houston Pasadena
  • Home2 Suites Houston Pasadena
  • Home2 Suites by Hilton Houston Pasadena Pasadena
  • Home2 Suites by Hilton Houston Pasadena Aparthotel
  • Home2 Suites by Hilton Houston Pasadena Aparthotel Pasadena

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.