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"The hotel was under renovation so our experience wasn't as nice as I predicted. I had selected this hotel from the Travelocity selection due to it bei ... " More

By a verified traveler on Sun 01 Apr 2018

Hotel Description

Family-friendly 4-star hotel near San Antonio SeaWorld

In suburbs

Your stay at this West San Antonio hotel places you within 2 miles (3 km) of Hill Country Golf Club and San Antonio SeaWorld. Lackland Air Force Base and San Antonio Aquarium are also within 6 miles (10 km).

Renovated in 2018

This smoke-free hotel features 3 outdoor pools, a 24-hour health club, and a restaurant. There's fun for all ages with a children's pool and a theme park shuttle, and families will appreciate the onsite laundry facilities. Unwind with a drink at the poolside bar and enjoy free perks like WiFi in public areas and an area shuttle.

Free WiFi, MP3 docks

In addition to LCD TVs with cable channels, the 226 guestrooms offer free WiFi and MP3 docks. Room service, premium bedding, and coffee/tea makers are also available.

Room, 1 King Bed, Accessible (Hearing)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$96* Per night/room Jan 31 - Feb 1

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Bathtub (Hearing)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hilton San Antonio Hill Country ratings based on 55 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hilton San Antonio Hill Country

Everyone (12) Couples (2) Family (2)
1 out of 5

Posted by on Dec 16, 2019

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Comment from Hotel Management

Dec 17, 2019 by HotelMgmt

We regret that your experience did not leave you with a better impression. We hope to have another chance to restore your confidence in us.

3 out of 5
There was obvious mold on the bathroom ceiling. It also had Sheetrock and vent damage in the bathroom It was also extremely noisy since our room overlooked the courtyard. Even on the 3rd floor, the group of men in the courtyard were loud enough that it seemed like they were in the room with us. Very difficult to get my 5 year old to sleep.

Posted by on Aug 14, 2019

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Comment from Hotel Management

Aug 15, 2019 by HotelMgmt

Thank you for choosing our property for your family getaway. We apologize for the ways your stay fell sort and wish it had been more to your liking. Our maintenance team is currently addressing the issues with your guest room. Moving forward, we're happy to work with you to select accommodations in the quietest part of the property to ensure a restful night for you and your child. We hope you'll give us the chance to win you over the next time your travels bring you to San Antonio. We're certain to impress you the next time around.

4 out of 5
The pool and outside area was beautiful . The room wasn’t what was expected over all for the price

Posted by on Jul 28, 2019

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Comment from Hotel Management

Jul 30, 2019 by HotelMgmt

Thank you for the high rating on your visit. We're pleased you enjoyed our outdoor, resort-style amenities. That's just one of the things that makes Hilton San Antonio Hill Country more than just the average hotel. We hope you'll visit again to explore all we have to offer!

5 out of 5
This mini resort has a Friendly staff. Awesome place for a one day getaway for our family.

Posted by on Jun 22, 2019

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Comment from Hotel Management

Jun 24, 2019 by HotelMgmt

Thank for choosing Hilton San Antonio Hill Country for your overnight getaway. With our resort-style amenities and activities, there's something to keep every member of the family busy. We're glad you all had fun and hope you'll plan another "staycation" with us in the future!

5 out of 5
Shuttle Service to Sea World. Activities for Children,excellent breakfast

Posted by on Jun 22, 2019

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Comment from Hotel Management

Jun 24, 2019 by HotelMgmt

Thank you for taking a moment to review your stay. We're glad all of the unique "extras" Hilton San Antonio Hill Country has to offer made for an enjoyable visit. We hope to host your family again soon!

5 out of 5
Fantastic hotel! Very clean, rooms are quiet, and there's lots to do. The staff were extremely friendly and helpful too. We would definitely stay again!

Posted by , from Plano on May 27, 2019

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Comment from Hotel Management

May 28, 2019 by HotelMgmt

Thank you for choosing Hilton San Antonio Hill Country during your recent travels to the area. We're proud to have earned high marks on our clean and quiet accommodations and outstanding service. It's always our pleasure to host you!

4 out of 5
Classy. Plenty to do outside on property. Loved fire pits

Posted by on May 9, 2019

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Comment from Hotel Management

May 10, 2019 by HotelMgmt

Thank you for taking the time to write your review. We're delighted you enjoyed your stay and found our outdoor activities and amenities especially impressive. We hope the next time your travels bring you to the area, you'll consider another visit with us at Hilton San Antonio Hill Country!

5 out of 5
We stayed there last year when we went to Sea World. We are booking out stay for this year too and did not hesitate to book the same hotel as before. Clean, friendly, AWESOME pool for kids!

Posted by on Jan 21, 2019

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Comment from Hotel Management

Jan 22, 2019 by HotelMgmt

Thank you for your review. We’re looking forward to hosting you again for your upcoming trip to SeaWorld. Please let us know if there’s anything we can do to help ensure your family has a great stay. At Hilton San Antonio Hill Country, our team is always ready to assist you. Don’t forget to check out our fun outdoor games and make time to roast s’mores by the fire!

4 out of 5
The hotel was under renovation so our experience wasn't as nice as I predicted. I had selected this hotel from the Travelocity selection due to it being a Hilton and its access location to Texas Hill Country. During our stay, there was no convenience store area and the snack areas were under construction. Staffing was nice but seemed very short handed. The bar was closed half the time, getting extra coffee and towels was difficult. The last day of the trip, we were left without Toilet paper, thank goodness I had left our tissue box out where that was replaced. Our safe was locked when we arrived and it was never addresses, even though I asked the morning after check in. So we took some items with us daily in the car. The food at the restaurant bar was excellent although the specialty drinks were lacking. The pool and patio areas were very nice and the 4 fire pits were a great place to close out the day. Great place for kids and only 3 minutes to Sea World via a supplied shuttle. My guess is once this place has completed its renovations and is better staffed, it would be a very nice place to stay.

Posted by , from Wisconsin on Apr 1, 2018

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3 out of 5

Under construction and not the room booked

Booked a two queen bed with balcony. They put us in a king for one night. Then moved to a two queen for one night. Then finally to a two queen with balcony. Said they were going to call to move the second night but never did. Not impressed.

Posted by , from MN on Jan 25, 2018

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About the Hilton San Antonio Hill Country

Location 9800 Westover Hills Blvd, San Antonio, TX 78251

Property Features

As a guest of Hilton San Antonio Hill Country, you'll find 3 outdoor swimming pools, a 24-hour health club, and a children's pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Event space at this hotel measures 10000 square feet (929 square meters) and includes a conference center. A terrace, tour/ticket assistance, and multilingual staff are also featured at the family-friendly Hilton San Antonio Hill Country. An area shuttle within 1 miles and a theme park shuttle are free. Parking is available for a fee. A complete renovation of Hilton San Antonio Hill Country was completed in May 2018. This 4-star San Antonio hotel is smoke free.

  • 1 building
  • 226 guestrooms or units
  • 5 levels
  • 10000 sq ft of conference space
  • 929 sq m of conference space
  • Built in 2002
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 3
  • Children's pool
  • Free WiFi
  • Free area shuttle
  • Free theme park shuttle
  • Laundry facilities
  • Microwave (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: San Antonio, TX (SAT-San Antonio Intl.) (28.3 km / 17.6 mi)
  • Property shuttles: Free area shuttle within 1 miles and theme park shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Hilton San Antonio Hill Country offers 226 air-conditioned accommodations with MP3 docking stations and laptop-compatible safes. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and microwaves can be requested.

  • MP3 dock
  • In-room dining (limited hours)
  • HD television
  • Cable channels
  • Premium channels
  • Microwave available
  • Coffee maker
  • Luxury bedding
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 11:00 AM.

Spur Texas Kitchen & Bar - This restaurant specializes in American cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour health club.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 2 AM

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 100 per accommodation, per stay

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property offers free basic WiFi. A surcharge applies for premium WiFi. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • No rollaway/extra beds available
  • Debit cards
  • Number of children who can stay free - 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 19.00 per person (approximately)
  • Fee for in-room wired Internet: USD 9.95 per night (rates may vary)
  • Self parking fee: USD 10 per day (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Late check-out fee: USD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Hill Hotel
  • Hilton San Antonio Hill Country
  • Hilton San Antonio Hill Country Hotel
  • Hilton Hill Country Hotel
  • Hilton Hill Country
  • Hilton San Antonio Hill Country Hotel And Spa
  • Hilton San Antonio Hill Country Hotel San Antonio
  • Hilton San Antonio Hill Country Hotel Spa
  • Hilton Antonio Hill Antonio
  • Hilton San Antonio Hill Country Hotel
  • Hilton San Antonio Hill Country San Antonio
  • Hilton San Antonio Hill Country Hotel San Antonio

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.