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4.6 out of 5

"Rooms were good-sized and clean. Airport shuttle was good. Some issues with air conditioning unit — it iced up and chunks of ice fell to the floor, t ... " More

By a verified traveler on Mon 22 Apr 2024

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Hotel Description

3-star guestrooms with comfy beds

Close to airport

Within 6 miles (10 km) of this Houston hotel, you'll find Crowley, W. E. "Bill" Park and Houston Grand Prix. Park at Fall Creek and St. Luke Missionary Baptist Church are also within 6 miles (10 km).

Free shuttle, breakfast

This hotel features an outdoor pool and a gym. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Relax with a drink at the bar/lounge and enjoy perks like free buffet breakfast and a free area shuttle.

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

Bed Count 1 King Bed Maximum Occupancy 4 Max
$106* Per night/room May 3 - May 4

Executive Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio, Multiple Beds (Hearing Accessible)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

SpringHill Suites by Marriott Houston Intercontinental Arprt ratings based on 29 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for SpringHill Suites by Marriott Houston Intercontinental Arprt

Everyone (18) Couples (3) Family (7)
4 out of 5
Rooms were good-sized and clean. Airport shuttle was good. Some issues with air conditioning unit — it iced up and chunks of ice fell to the floor, then melted, creating a puddle. Pantry area by front desk was not well-stocked at all. Turning the light off in the room by using the wall switch by the door also turned off the clock.

Posted by , from WEST BLOOMFIELD on Apr 22, 2024

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Comment from Hotel Management

Apr 23, 2024 by GM

Dear BONITA, Thank you for sharing your feedback on your experience. I appreciate your detailed review. Reflections like yours give us areas to improve our guest experience. We're pleased to hear that our clean hotel and excellent amenities made for an enjoyable stay overall. Thank you for choosing us. Best, Dwan Lightfoot, GM

5 out of 5
Really helpful, friendly, genuine staff. Nice to connect with people who care.

Posted by , from WILMINGTON on Apr 10, 2024

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Comment from Hotel Management

Apr 10, 2024 by GM

Dear RUSSELL, The entire staff loves being an outstanding representation of Houston and all the friendly people who live here. Thank you so much for taking the time to share your flawless rating with us and other guests. We hope to welcome you back soon for another enjoyable stay. Best, Dwan Lightfoot, GM

5 out of 5
Rooms are always clean and comfortable. Staff is great. Stay here 4 or 5 times a year to fly out. No use to go anywhere else

Posted by on Dec 15, 2023

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Comment from Hotel Management

Dec 15, 2023 by GM

Dear darrell wayne, For being a return guest, you have the gratitude of the entire staff. Thank you so much for your business and your uplifting words regarding your experiences here. We are proud to be your favorite hotel in Houston and look forward to your next stay. Best, Dwan Lightfoot General Manager

5 out of 5
The property is very clean and staff is super friendly. The location is very close to all terminals at Bush Intercontinental Airport.

Posted by on Sep 1, 2023

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Comment from Hotel Management

Sep 1, 2023 by GM

Dear lynne, It sounds like our hotel offered a perfect balance of charm, comfort, and convenience. Thank you for your positive review and for allowing us the privilege of hosting you. We hope to see you again soon. Best, Dwan Lightfoot General Manager

5 out of 5

Posted by , from STAPLES on Jun 26, 2023

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5 out of 5

Posted by on Apr 30, 2023

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5 out of 5

Posted by , from Springfield on Apr 6, 2023

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5 out of 5
The pool are needs to be updated. The rest of the property was great. Paula was awesome.

Posted by on Mar 14, 2023

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Comment from Hotel Management

Mar 14, 2023 by GM

Dear Dawn,We appreciate you taking the time to write a review. I'm pleased to learn that your stay was enjoyable. We appreciate your compliments highlighting what we are doing well and your recommendations for improvement. Your review is valuable because it is how we monitor and improve our guest experience. Thanks again, and we humbly request a return visit.Best,Dwan LightfootGeneral Manager

5 out of 5
Very quiet and comfortable

Posted by on Mar 4, 2023

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Comment from Hotel Management

Mar 6, 2023 by GM

Dear Cordelia,We appreciate your high recommendation and welcome you to settle in again anytime.Best,Dwan LightfootGeneral Manager

5 out of 5

Posted by on Feb 1, 2023

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About the SpringHill Suites by Marriott Houston Intercontinental Arprt

Location 15840 John F Kennedy Blvd, Houston, TX 77032

Property Features

SpringHill Suites by Marriott Houston Intercontinental Arprt offers its guests an outdoor pool and a fitness center. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi and wired Internet. A 24-hour business center and meeting rooms are available. Event space at this hotel measures 1173 square feet (109 square meters) and includes conference space. A terrace, gift shops/newsstands, and coffee/tea in a common area are also featured at the business-friendly SpringHill Suites by Marriott Houston Intercontinental Arprt. An area shuttle within 5 mi and a roundtrip airport shuttle (available on request) are free. Parking is available for a fee. This 3-star Houston hotel is smoke free.

  • 1 building
  • 156 guestrooms or units
  • 6 levels
  • Meeting rooms
  • 1173 sq ft of conference space
  • 109 sq m of conference space
  • Buffet breakfast (free)
  • Deli
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Property shuttles: Free airport shuttle and area shuttle within 5 mi
  • Parking: Self parking available for a surcharge

Room Amenities

SpringHill Suites by Marriott Houston Intercontinental Arprt offers 156 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature pillowtop mattresses. 32-inch Smart televisions come with cable channels and Netflix. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Houston hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Sitting area
  • Pillowtop beds
  • Smart television
  • Cable channels
  • Netflix
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

SpringHill Suites by Marriott Houston Intercontinental Arprt offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property uses eco-friendly cleaning products

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property uses eco-friendly cleaning products. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 10 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Arprt
  • SpringHill Suites Marriott Arprt Hotel Houston Intercontinental
  • SpringHill Suites Marriott Houston Intercontinental Arprt
  • SpringHill Suites Marriott Houston Intercontinental Arprt Hotel
  • SpringHill Suites Marriott Intercontinental Arprt Hotel
  • SpringHill Suites Marriott Intercontinental Arprt
  • SpringHill Suites riott Houst

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.