"New property,less than a month old, and the staff all seemed like they had been there much longer. Friendly, great workout faciliry, and very comforta ... " More
In shopping district
You'll be within half a mile (1 km) of Katy Mills Mall and 2 miles (3 km) of Typhoon Texas with a stay here. Leonard E. Merrell Center and Main Event are also within 3 miles (5 km).
Business services
This hotel features an outdoor pool and a gym. Traveling on business? Take advantage of the 4 conference rooms, as well as the business center and free WiFi in public areas. Relax with a drink at the bar/lounge and enjoy perks like free self parking.
Mar 24, 2021 by Management
Greetings! Thank you for your feedback. We apologize that your experience did not meet your expectations! Our housekeeping team members only clean the rooms when a guest checks out for the safety of all. We will work with the staff to make sure they can respond appropriately in the future. Please contact us directly to discuss further. We hope you give us a second chance.
Feb 3, 2021 by Management
Thank you for your stay. We are sorry about the service you received and acknowledge that this is unacceptable. We are trying our best to ensure good service to our guests even through these unprecedented times. We will invest in increased staffing and are trying to achieve that goal soon!
Sep 8, 2020 by GM
Thank you for your stay.
Mar 29, 2020 by GM
Thank you for your feedback
Jan 2, 2020 by Front Office Manager
Thank you for choosing to stay at the Aloft Houston Katy and providing your honest feedback. We hope to serve you again whenever your travels bring you back to Katy.
Aloft Houston Katy, a Marriott Hotel offers its guests an outdoor pool and a fitness center. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. There's an onsite business center. There are 4 meeting rooms available. The business-friendly Aloft Houston Katy, a Marriott Hotel also features laundry facilities, dry cleaning/laundry services, and an ATM. Free self parking is available. This 3-star Katy hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Free wired internet
Free self parking
Aloft Houston Katy, a Marriott Hotel offers 104 air-conditioned accommodations with irons/ironing boards. Flat-screen televisions come with premium cable channels. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Union Pay. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place and guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.