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4.5 out of 5

"Every room has a view of the ocean. Umbrellas on the beach for guests was great. Some construction noise but not a big deal " More

By a verified traveler on Sat 21 Sep 2019

Hotel Description

4-star beachfront resort near Hapuna Beach State Park

On the beach

You'll find Hapuna Beach State Park and Waialea Beach within 2 miles (3 km) of this Kamuela resort. Mauna Kea Beach and Mauna Kea Resort Golf Course are also within 3 miles (5 km).

18-hole golf course

This smoke-free resort features a golf course, a full-service spa, and 3 restaurants. Enjoy beachfront dining and relax with sun loungers and beach umbrellas. Enjoy the 2 outdoor pools and perks like free WiFi.

Comfy beds, WiFi

Boasting comforts such as pillowtop beds and pillow menus, the 249 guestrooms offer thoughtful touches like bathrobes and slippers. LCD TVs come with cable channels, and other amenities include WiFi and 24-hour room service.

Room, 2 Queen Beds, Partial Ocean View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$340* Per night/room May 4 - May 5

Room, 1 King Bed, Balcony, Ocean View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Balcony, Ocean View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Balcony, Partial Ocean View (SW-M)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Balcony, Partial Ocean View (SW-M)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 Bedroom, Balcony, Ocean View

Bed Count 1 King Bed Maximum Occupancy 4 Max

The Westin Hapuna Beach Resort ratings based on 89 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Westin Hapuna Beach Resort

Everyone (13) Couples (2) Family (3)
4 out of 5

Posted by on Oct 8, 2019

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Comment from Hotel Management

Oct 8, 2019 by Guest Services Team

Mahalo!

5 out of 5
Every room has a view of the ocean. Umbrellas on the beach for guests was great. Some construction noise but not a big deal

Posted by on Sep 21, 2019

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Comment from Hotel Management

Sep 23, 2019 by Guest Services Team

Aloha and mahalo for sharing your review of your recent trip with us. We're delighted to see that overall you enjoyed your stay with us. We hope to welcome you back again soon!

4 out of 5
Very friendly, helpful staff. Beautiful area. Poolside service very minimal.

Posted by on Aug 15, 2019

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Comment from Hotel Management

Aug 15, 2019 by Guest Services Team

We appreciate you recognizing the many team members who provided exceptional customer service to help deliver a great experience! Mahalo for your review!

4 out of 5
Liked: The property was beautiful and clean. Staff was great Didn’t Like: Got charged for parking but Travelocity website and receipt show parking is free No laundry on site Restaurants by pool was not kid friendly No ice machine so you had to call for ice from room service

Posted by on Jun 19, 2019

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Comment from Hotel Management

Jun 19, 2019 by Guest Services Team

Aloha and mahalo for taking the time to share your experience with others. We appreciate your feedback as it is the only way to continue to improve our services. We hope to welcome you back to the property again soon. Aloha!

4 out of 5

Posted by on Jun 16, 2019

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Comment from Hotel Management

Jun 17, 2019 by Guest Services Team

Mahalo for your review! We appreciate it!

4 out of 5
Hotel was great beautiful beach .Very expensive restaurant for breakfast Bed was great but pillows were flat almost non existent.There is nothing anywhere around the hotel and the sign by the road reads Mauna kea resort took us 30 minutes to figure out it was the Westin Hapuna Beach. Beautiful beach very nice staff Gift shop was pricey Staff went out of their way to help us .

Posted by on May 18, 2019

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Comment from Hotel Management

May 20, 2019 by Guest Services Team

Aloha and mahalo for taking the time to share your experience with others. We appreciate your feedback as it is the only way to continue to improve our services. We hope to welcome you back to the property again soon. Aloha!

5 out of 5
Still doing construction during the week which is loud and annoying when you’re at the beach or ocean. Menu at restaurant is limited and extremely expensive. Everything else was nice and great experience! I do wish there were more activities available for guests, ie ukulele lessons.

Posted by , from Colorado on Nov 2, 2018

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Comment from Hotel Management

Nov 2, 2018 by Guest Services Team

We are sorry to see your comments regarding the oceanfront tower's conversion to private residences by a private developer. We do appreciate your valued feedback regarding additional activities available for guests and continue to welcome our guests to enjoy our complimentary cultural activities available. Thank you for choosing to stay with us and sharing your review!

4 out of 5

A+ if no construction

Very nice rooms. Construction going on will be better when done.

Posted by , from las vegas nv on Jul 19, 2018

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Comment from Hotel Management

Jul 21, 2018 by Guest Services Team

Mahalo for your review! Much appreciated!

5 out of 5
On the beach, staff attentive, never had to leave the hotel

Posted by on Jul 10, 2018

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Comment from Hotel Management

Jul 13, 2018 by Guest Services Team

Mahalo for your 5-star rating! Much appreciated!

5 out of 5

Welcoming Staff and Lovely Surroundings

Pros: The Staff, The Staff, The Staff and the lovely room, the view from our room and everywhere on the property.
Cons: My only issue with this property is the lack of handicap access to the pools and the beach. A wheelchair would not be able to negotiate easily.
Location: It is a bit of a drive to anywhere real close. We did a short drive up to the Seafood Bar in Kawaihae a local favorite and it was delicious!
We treated ourselves to Hapuna Beach Resort (HBR) and are so happy we chose this resort. From the moment we arrived we felt at home and so very welcome. The room was a huge wow factor. Full ocean view with a sitting area and a large Lanai. Could not believe how fortunate we were. Breakfast was also a delight every day. Charlie makes the best omelets and Aunty Leo our server was helpful and made good suggestions; we asked for her daily! For lunch we ate at the Naupaka Beach Bar, MJ was such a nice server and always gave us good tips on what was really good on the extensive menu. There are two pools, one for the kiddies and an infinity pool for the adults plus a hot tub. Amazing is too mild to describe the view from them all. The beach is on the famed Hapuna Beach and the staff keep the chairs and umbrellas in perfect order. I would say the best thing about HBR is the excellent staff. From Bransen, our favorite valet to Anita at the front desk and the servers mentioned previously and all the others not mentioned here, you are the reason we will come back again! Mahalo The Seagoe's

Posted by , from Los Angeles, CA on Mar 9, 2018

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Comment from Hotel Management

Mar 23, 2018 by Guest Services Team

Thank you for sharing your wonderful review and great memories created with us at Hapuna Beach Resort. We are thrilled to hear you enjoyed your time and that everything was to your satisfaction. We are happy you are enjoying the many exciting changes throughout the resort. We appreciate you recognizing the mentioned staff members who provided exceptional customer service. Your valued feedback will be shared with the team to continue to motivate them to provide great guest experiences. Mahalo for your time and we look forward to seeing you again!

About the The Westin Hapuna Beach Resort

Location 62-100 Kauna'oa Drive, Kamuela, HI 96743

Renovations + Closures

This property is closed from 24 March 2020 to 30 April 2020 (dates subject to change).

Property Features

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. Summer fun is a breeze at The Westin Hapuna Beach Resort, where you can play a round of golf at the golf course, cool off in one of the 2 outdoor swimming pools, and enjoy a treatment at the full-service spa. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. This beach resort also offers a 24-hour fitness center, a steam room, and a garden. For a fee, parking is available. This 4-star Kamuela resort is smoke free.

  • 249 guestrooms or units
  • 9 levels
  • 3 dining venues
  • Bar or lounge
  • Coffee shop
  • Deli
  • Supervised kid's activities (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Kailua-Kona, HI (KOA-Kona Intl.) (41.5 km / 25.8 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

The Westin Hapuna Beach Resort offers 249 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Beds feature pillowtop mattresses. A pillow menu is available. LCD televisions come with premium cable channels and pay movies. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and bidets. This Kamuela resort provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Pillowtop beds
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Hypo-allergenic bedding
  • Pillow options
  • Separate shower and tub
  • Cribs (free)
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (heating)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Meridia - Overlooking the ocean, this restaurant specializes in Mediterranean cuisine and serves dinner only.

Ikena Landing - Overlooking the ocean, this restaurant specializes in American cuisine and serves breakfast only. Open daily.

Naupaka Beach Grill - This beach restaurant specializes in American cuisine and serves breakfast only. Open daily.

Piko Coffee + Bar - This coffee shop serves breakfast, lunch, dinner, and light fare. Open daily.

Naupaka Beach Gril - This family restaurant serves lunch and dinner. Open daily.

Late night fare is available from 24-hour room service.

Nearby Activities

Guests can play rounds at the 18-hole golf course. 2 outdoor swimming pools are on site along with a steam room and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Golf driving range on site
  • Golf lessons on site
  • Golfing on site
  • Surfing/boogie boarding on site
  • Mountain biking nearby
  • Volleyball on site
  • Kayaking on site
  • Yoga classes/instruction on site
  • Ziplining nearby
  • Horse riding nearby
  • Bicycle rentals nearby
  • Ecotours nearby
  • Boat tours nearby
  • Fitness classes on site
  • Hiking/biking trails nearby
  • Sailing nearby
  • Scuba diving nearby

Spa Services

Hapuna Spa by Mandara has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, body wraps, body scrubs, and body treatments.

The spa is open daily.

  • Deep tissue massage
  • Number of treatment rooms 3
  • Couples treatment rooms
  • Body wraps
  • Body treatments
  • Body scrubs
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 21

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Free cribs (infant beds)!

Pet Policy

  • Pets are welcome and stay free
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Tax ID - TA-105-321-8816-01.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The tax ID number is TA-105-321-8816-01.

  • Car not required
  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • UnionPay
  • No cribs (infant beds) available
  • Pets allowed (no fees)
  • Tax ID - TA-105-321-8816-01

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 30 per accommodation, per night

The resort fee includes:

  • Internet access
  • Self parking
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 37 per person (approximately)
  • Fee for in-room wireless Internet: USD 0.0 per day (rates may vary)
  • Self parking fee: USD 25.00 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hapuna Beach Prince Hotel Hotel Kamuela
  • Hapuna Beach Prince Hotel Kamuela
  • Hapuna Prince Hotel
  • Prince Hotel Hapuna Beach
  • Hapuna Beach Prince Hotel
  • Hapuna Beach Prince Kamuela
  • Hapuna Beach Prince
  • Hapuna Beach Resort Kamuela
  • Hapuna Beach Kamuela
  • Westin Hapuna Beach Resort Kamuela
  • Westin Hapuna Beach Kamuela
  • Westin Hapuna Beach
  • Hapuna Beach Resort
  • The Westin Hapuna Beach
  • The Westin Hapuna Beach Resort Resort
  • The Westin Hapuna Beach Resort Kamuela
  • The Westin Hapuna Beach Resort Resort Kamuela

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.